Juneyao Airlines

Customer reviews

10/12/2019 Alex C Boucher

✅ Trip Verified | Okinawa to Shanghai. I didn’t have any check in baggage, and my checkin still took 30 minutes because I abbreviated my middle initial on my ticket purchase. They acted like they had never seen that before and it really took them by surprise. I had two flights being run by China Eastern. My first flight was bei...

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6/5/2019 M Darmor

✅ Trip Verified | Pudong to Dongying. I sat in seat 18C. I was listening to music on my mobile with my headphones and placed the headphones soft case in the pocket of the seat in front of me. Since it was an early wake up I absent mindedly forgot to take the headphones case while unboarding the plane. I kept on listening to a p...

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5/31/2019 S Wang

Not Verified | Huizhou to Shanghai. A domestic flight so our family booked the First Class. Affordable at least and it's worth the money. Service was nice and the seating (2-2) was good. The entertainment was absolute zero. The cabin crew was attentive, and the lunch was normal. The aircraft's not old and taking off& landing wa...

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5/21/2019 X Gan

✅ Trip Verified | Dongying to Shanghai Pudong. The business class ticket was 5 dollars more than the economy, but I think the whole flight, no matter which class, will be horrible with this kind of crew. First, the food for business class, even it looks ok, but the taste of the main dish was not good. The shrimp was dry and sal...

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2/25/2019 M Gartin

✅ Trip Verified | Phuket to Shanghai. I wasn't able to use online check-in functionality, either because HKT does not support it, or because my ticket was purchased through Expedia. The website did not offer an explanation and just showed a somewhat disconcerting error message that no valid ticket was associated with my ticket ...

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2/8/2019 J Fallen

✅ Trip Verified | Bangkok to Shanghai. Overall, it feels like an airline run by people who have never flown before. Juneyao is not a full Star Alliance partner, which was not disclosed on the United website when we purchased the ticket. So they are apparently allowed to set lunatic policies, like when transiting (even when trav...

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12/26/2018 W Measen

✅ Trip Verified | Bangkok to Shanghai purchased through United Website for BKK-BWI. A complete nightmare. At checkin, they told us they would only check our bags to PVG and not all the way through to our final destination. So, at PVG, we had to go through immigration, claim our bags, recheck in and go out through immigration ag...

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8/24/2017 H Chen

✅ Verified Review | Shanghai Pudong to Hong Kong. Miserable flight experience and try to avoid it ! The flight was delayed for 2 hours due to airline reasons, but no explanation, broadcast or any apology ! Another hour taxing before departure. Thereby, no express service at Hong Kong Airport upon arrival in midnight, and I have...

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7/1/2017 T Pearson

✅ Verified Review | Shanghai Pudong to Xi'an flight with Juneyao Airlines. Delayed by two hours due to inclement weather, but the communication and information was very poor indeed - there was a blanket refusal to give any information (such as an estimated delay time or even where the plane has left the previous destination). C...

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4/21/2017 Ian Dabbs

✅ Verified Review | Flew Hong Kong to Shanghai with Juneyao Airlines. Due to bad weather visibility and air traffic delays we were boarded before we had an air traffic control slot. We remained on the aircraft for over four hours then we were deplaned and were marched through security again taking another hour and a half and re...

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3/12/2017 D Phillips

✅ Verified Review | Juneyao Airlines was a complete surprise. After a painful experience dealing with the crowds of people coming back to China after New Year's Holiday, I was afraid the flight was going to be the same. The experience flying from Krabi to Shanghai was the opposite: the plane was modern, comfortable and clean. S...

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12/20/2015 G Braidford

When booking with Juneyao Airlines you cannot book very small children online, you need to call. When you call you find out that the child pays 10%, everything still reasonable. Then you find out your ticket was a discount ticket, you didn't see the full price when you paid, your child pays 10% of full price ticket (which is hug...

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11/30/2015 Steven Cao

Juneyao Airlines from Shanghai Pudong to Fukuoka return, both flights on time and with new A320 aircraft, modern, clean, spacious, ground service efficient, cabin crew friendly and helpful. Water and snack provided, no entertainment but it's acceptable for this 1.5hr journy. Airfare is very cheap (only RMB1000 including tax). Ov...

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9/7/2015 Phil Brander

A reasonable flight for this domestic Juneyao Airlines service with basic food offerings provided on both legs and a choice of drinks on the Lijiang - Wuhan leg (which was the longer of the two). A short 20 minute stop in Wuhan enabled us to make up some lost time from the delayed departure. No inflight entertainment provided so...

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4/27/2015 J Patry

Flew Juneyao Airlines for a domestic flight PVG-WUH. The flight left within 30 minutes of scheduled and all announcements were given in both Mandarin and English. There wasn't any in-flight entertainment aboard but it did not matter on this short flight. There was a food and beverage service that began about 20 minutes after tak...

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7/25/2014 T Lee

First time flying domestic in China WUH to PVG. Used Juneyao as first leg to fly back home to States - bad decision! Juneyao leg delayed by 2 hrs causing us to miss every subsequent connecting flight. We were delayed three days at PVG as our international flight was booked three days out. Juneyao refused to help us out in any wa...

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3/7/2014 E Salvador

I booked a connecting flight with Juneayo from Hong Kong to Qingdao via Shanghai. At the check-in at Hong Kong Airport I was rudely informed by a Juneyao employee it was not possible to check-in for both flights and send the luggage directly to Qingdao. As expected I lost my connecting flight to Qingdao (the flight was delayed I...

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1/7/2014 Wang Ian

Booked Shanghai to Xiamen flight on 28th December 2013 at 2.15pm. Checked in and settled in the business class lounge. As soon as we heard the flight started to board at around 1.45pm we started to move out of the Business Class lounge and made our way to the gate. It was a long walk so we got there at 2.00pm. Behold the plane w...

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8/4/2013 J Mann

Checked in at Shanghai Pudong airport 20 minutes before boarding (boarding time: 4.20pm departure: 4.50pm). Told it was delayed but staff had no information on when the flight would arrive. Decided to go through security. At about 7.30 after about 3 hours of waiting they handed out food but still didn't offer any explanation for...

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6/23/2013 D Bekkering

Shanghai Pudong-Macao round-trip. 3+ Hours delay on the departure because the airplane left its previous point of origin that late. 4 hours delay on the way back. Compensation meal tickets on the return flight were only redeemable for a bottle of water and a package of instant noodles. No compensation on the departing flight. Th...

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