Kuwait Airways

2.5
240

270 Kuwait Airways reviews

6/4/2019 K Balufa

✅ Trip Verified | Kuwait to Munich. Once I got inside I thought I was going get a cool touchscreen remote like Business and First Class. But turns out it was only First and Business Class that got the remote. But we got a touchscreen like Oman Air. I sat in the middle and the legroom was fine. But the space was horrible. The fl...

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5/21/2019 Taoufik Hedfi

✅ Trip Verified | London to Colombo via Kuwait. I had an awful experience flying with KU. Both flights to Colombo via Kuwait City and back to London were delayed, which meant missing my onward connections in Colombo and Kuwait (from Delhi). Got no sympathy nor assistance from KU staff at the very poor Kuwait airport. I ended up...

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5/16/2019 Hana Softic

✅ Trip Verified | Bangkok to Rome via Kuwait City. First time travelling with Kuwait Airways and barely have any complaints. Luggage drop/check in fast and smooth, normal (not incredibly organized) boarding. When it comes to the flights, much more leg space than what you usually get on other aircraft and everything was new. Big...

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5/12/2019 B Sharna

✅ Trip Verified | Delhi to London via Kuwait. The staff is insensitive to the needs of the passengers. My flight from Delhi to Kuwait got delayed and consequently I missed my Kuwait to London flight. I had already made reservations in London for that day but could not avail them. They booked me on night flight to London which m...

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5/1/2019 Manish Kaushik

✅ Trip Verified | Flight got delayed at Delhi. Subsequently flight which we supposed to catch in Kuwait, missed and Kuwait Airways allocated different flight which made us to wait at Kuwait airport for 4 hrs approx. We expect some refreshments from Kuwait Airways to mitigate the effects of late hours, we are traveling with whol...

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5/1/2019 Karthik Dhamodharan

✅ Trip Verified | Kuwait Airways experiment, my first and not a preferred one for another trip. There are few positives throughout the journey, but more negative aspects, will make me think twice before choosing this career again. Aircraft is brand new, maintained in pristine condition. Online checkin experience can be better, ...

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4/17/2019 S Wen

✅ Trip Verified | Manila to Kuwait, my experience was great. The staff were very friendly at ground and throughout the journey. The seat was very comfortable and the leg room was great. The food was great and plenty. The entertainment system was good but could use some improvement in more variety of movies and music. All in all...

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4/15/2019 Kevan Myers

✅ Trip Verified | Bangalore to London via Kuwait. Having read poor reviews, I was pleasantly surprised by the quality and comfort of the planes and the good service. Both flights were punctual enough and baggage delivery was speedy. Almost my best experience of flight from India to a hub airport.

4/13/2019 Sahin Klyne Lobo

✅ Trip Verified | We found the best option to go to Istanbul from Bangalore on Kuwait Airways having a transit in Kuwait airport. The trip from Bangalore to Istanbul was very comfortable suprisingly, the food was great, flight was comfy and great legroom in almost all the flights. Kuwait airport was not bad but lacked some bas...

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3/30/2019 T Bashum

✅ Trip Verified | New York to Mumbai via Kuwait. The two major problems were with boarding, and seat assignments. During boarding, it was a bit chaotic. There is no structured line dividers or anything. It was a big confusion trying to board, and rather tedious. The second was our seat arrangements. We had already reserved a se...

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3/4/2019 K Vohra

Not Verified | We traveled with Kuwait Airways recently for the first time from JFK to go to Chennai, India, specifically for a friend’s wedding. We had a group of 7 of us traveling to the wedding, including the bride and groom. Our flight left 3 hours late from NYC and we were told by the team on flight that we wouldn’t miss o...

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2/14/2019 Syed Hussain

Not Verified | London to Islamabad via Kuwait. Well, probably the worst airline ever. Check in staff allocating us (12 of us) seats to every single corner of the plane, my wife was lucky to have a seat with our little ones. Secondly, due to delay, we were rushed to our seats and hand baggage was placed everywhere. Food was exce...

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2/9/2019 L Garoulle

✅ Trip Verified | Paris to Manila via Kuwait. My story is not common but will prove the incompetence of this company. In early January, I wrote a message about Whatsapp to the airline, wanting information on the cancellation conditions because I was not sure I could honor my flight. The person who answered me was very responsiv...

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1/23/2019 B Kackson

✅ Trip Verified | I had my reservations after booking with Kuwait Airways when reading some of the reviews, but financially I thought yep it’ll be ok. We departed England on the 16 December, Heathrow terminal 4, the check in was quite frankly horrendous and the member of staff was abrupt, rude and mean, but I thought you pay the...

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1/9/2019 F Carter

✅ Trip Verified | London to Kuwait City. On arriving at Heathrow terminal 4 (1.17 hours before my flight departure) I was told by a rude man who works for Kuwait Airways that my flight had closed. He said I was too late to check in. He said the desk were checking in passengers (the people in the queue) for a later flight. He to...

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1/9/2019 J Joy

✅ Trip Verified | Kuwait to Delhi. Never fly with Kuwait Airways. No responsibility for connecting flights. They might have better prices but they will compensate with their horrible service. Flights are overbooked so they would off load you and give you the next flight on the next day. And in this process they misplace your l...

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1/7/2019 S Hamassah

✅ Trip Verified | New York JFK to Dubai via Kuwait. Very spacious legroom for economy but frequent Late flights. IFE had a small selection of movies, cabin Crew extremely rude and unprofessional. Ground Staff rude and unhelpful. Transfer experience at Kuwait is confusing and difficult. Kuwait Airport lacks many facilities commo...

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12/21/2018 C Kartanar

✅ Trip Verified | New York to Kuwait via Mumbai. Worst airline ever, no respect for customer comfort. There was water leaking in the flight. Then on Kuwait airport where I was shuttled 2 between transit center at one end of the airport to the gate at other end where one is supposed to take the terminal transfer bus. With no abs...

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12/15/2018 Munawar Hayat

Not Verified | I traveled from Dubai to Islamabad via Kuwait with my wife and we had one of the worst experiences. Our flight was delayed for an hour and by the time when we arrived to Kuwait we missed our flight to Islamabad and our nightmare started from there - we faced the rudest staff, we have been given one of the worst h...

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12/3/2018 S Amstell

✅ Trip Verified | This is the worst airline I have ever travelled in. Took flight to Paris from Delhi via Kuwait in September 2018 and back in December 2018. All flights were delayed with no correct and timely information from the staff. Technical failures are very common. For some unknown reason Kuwaitis are fond of security ch...

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