Customer reviews

7/13/2019 R Sanyal

✅ Trip Verified | The fastest, stress-free, beautiful way to travel to the Queen of the Hebrides - the island of Islay, famous for its single malt peat smoked whiskies! Loganair operates out of Glasgow airport to this remote location several times a day. The Saab 340 has 34 seats and has two propellers. The seat was comfortable....

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7/5/2019 Janet Ozer

✅ Trip Verified | Derry to Stansted. I have never been on a small airoplane before, but I found the experience very enjoyable. The air steward was most pleasant and helpful, and the free snack was a bonus, unlike another airline I used to travel on that charged a lot for anything. Highly recommend!

6/16/2019 Keith Lockhart

✅ Trip Verified | Edinburgh to Wick. Delayed yet again, becoming more and more part of the trip. They do not care the delay has on onward travel. Commented to a gate staff female employee and was told “nothing to do with me, there is no pilot". Great customer service - not.

4/20/2019 Allan Brown

Not Verified | Travelled out on the Tuesday morning flight from Glasgow at 7am, slight 20 mins delay, but the flight now only takes about 35 mins in these newer Jet Engined planes, instead ot the Turbo Props which used to be used on this route. Offered a Drink and a snack with it, which was nice, and touched down enjoying some ...

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12/7/2018 Paul Gallacher

✅ Trip Verified | Glasgow to Stornoway. Loganair provide an excellent service to Scotland. The crew are all professional and friendly, the airline is run very well. Its always a pleasure flying with Loganair.

6/7/2018 R Leane

✅ Trip Verified | Belfast to Carlisle. I booked a return flight with LoganAir in April for a journey in the middle of June which required an overnight stay in Carlisle. I recently received an email to say that this service will not now become operational until September and the flights have been cancelled. This was because "cha...

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5/11/2018 C Leare

✅ Trip Verified | Islay to Glasgow. Through no fault of ours the flight was delayed which meant we missed our connecting flight to London To say the attitude was abysmal and non caring is an understatement. We were treated as of it wasn't anyone's fault but ours. An absolute disgrace with regard to customer service.

5/10/2018 S Hosen

✅ Trip Verified | Islay to Glasgow. Appalling customer service. We were delayed by 2 hours so we missed our connecting flight. Loganair took no responsibility and we've had to wait 11 hours overnight at the airport for the next available flight and pay for a new onward flight even though Loganair is meant to be in partnership w...

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3/9/2018 Luis Santamaria

✅ Trip Verified | Flew Glasgow to Stornoway. Both the outbound and return flights were excellent with good practical service from the air hostess and the ground staff. Their website is easy to use. The seats and space are of a decent size for economy - how many airlines can truly say that! On the way back I had to stay in Storno...

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1/11/2018 M Kemp

✅ Trip Verified | Flew Loganair from Stornoway to Edinburgh. The flight was a relatively quiet one, but the single cabin crew member was polite, chatty and friendly. Take-off was in strong winds but the aircraft was handled with skill, and the in-flight complimentary service was not disrupted. The In-flight service was comprehen...

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12/28/2017 M Mears

✅ Trip Verified | My flight from Manchester to Norwich on 21st December was unavoidably delayed due to heavy fog in Norwich. The pilot came out to the passengers to explain this and paid particular attention to two elderly customers who were in wheelchairs, even offering his (only) coat to one. He stayed with us the entire tim...

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10/16/2017 Florian Schellroth

✅ Verified Review | Flew Loganair from Barra to Glasgow. Very nice airline with a great customer service. Our flight for the next day should be canceled because of a storm, so we got booked to a flight one day before to get our onward international flight for sure. Aircraft was small but okay and the pilots did a great job to k...

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7/20/2015 D Davison

Great service from a great little airline operating on behalf of Flybe. The Dornier 328 is a comfortable aircraft, albeit a little small. The sole cabin crew member was polite, professional, very friendly and chatty. Complimentary snacks and drinks were served and the flights were on time departing and arrived early. In fact, th...

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