Nepal Airlines

Customer reviews

10/18/2019 S Rajendra

✅ Trip Verified |  Kathmandu to Hong Kong. The flight is constantly delayed and is over price. The flight is 3-5 hours late. The previous time I took the flight which was delayed by over 5 hours and did not provide any good reason for it. The same this time, but the situation is worse because we had to get to airport before 8 a...

Read More
10/16/2019 S Singh

✅ Trip Verified | Bangalore to Kathmandu. One of the worst airlines if you consider on time performance. They are usually never on time. On time is word which is not in their dictionary. They do not provide information about the delay on their website and surprisingly other flight tracking websites also do not reflect the actual...

Read More
6/3/2019 Rhia Mehta

✅ Trip Verified | Kathmandu to Mumbai. Terrible management. We were travelling with two senior citizens (80 and 77 years old) and they refused refused to provide us with two wheelchairs. They insisted that it was only a “2 minute” walk from the checkin counter till the boarding gate and that the 77 year old should attempt to wa...

Read More
3/25/2019 Barun Singhania

✅ Trip Verified | Worst management by Nepal Airline. I am very upset. I am waiting past 5 hours at the Airport. Scheduled flight was of 8 am. Jet airways and other flight scheduled after it already departed. They themselves are not aware of flight. They told us flight will get delayed by 3 hours, but its still 5 hours and I am...

Read More
3/18/2019 C Maltin

✅ Trip Verified | Bengaluru to Kathmandu. The plane was a new A320 in mint condition. No entertainment system but it was a short flight around 2 hours and 45 minutes. We did take off about an hour late, and arrived 45 minutes late. The crew apologized for the delay. They served drinks during the flight, and later a dinner of a ...

Read More
11/20/2018 Ashish Patial

✅ Trip Verified | Delhi to Kathmandu. Never ever opt for this airline. Such a pathetic service. They delayed the flight 4 times by a total to almost 7-8 hours. Harrassing behaviour of the airline and no compensation. No sorry.

11/17/2018 E Nisa

✅ Trip Verified | Kathmandu to Bangkok. I don’t recommend to fly with Nepal airlines. After my worst experience with traveling aboard, I advise you against Nepal airlines. I bought my first flight of return in Nepal airlines. It was a flight from Kathmandu to Bangkok, where I was going to take my second flight. First, I receive...

Read More
8/12/2018 T Jachinga

✅ Trip Verified | I had a Nepal Airlines flight from Kathmandu to Delhi. The flight was 8 am but suddenly changed its time to 11 am and no one informed about that. Was surprised that on that day they were using A330. It was a new bird. So after sitting in the flight we waited there 1 hr due to traffic - so more delay. But the c...

Read More
1/19/2018 C Tassigla

✅ Trip Verified | Kathmandu to Mumbai. Flight time was 13.55 in ticket. To confirm I called in office and the informed that time has been changed and been 4.30 but it got half an hour delay. Thats fine. Flights boarding finished just in 15 minutes. And We were in air in 5.30 pm. While talking about the legroom It was very good....

Read More
7/5/2017 R Matchilan

✅ Verified Review | Doha to Kathmandu, the flight departure timing was scheduled for 0305 and on the same day when we reached at airport, we came to know that flight timing has been postponed to 1655 it means almost 14 hours delayed. We meet the staff of Nepal airlines and asked him for the solution. He suggests us to go back t...

Read More
7/4/2017 P Reddy

✅ Verified Review | Kathmandu to Delhi. I flew Nepal Airlines as the national flag carrier of Nepal. Was a bit apprehensive choosing this airline but what a fantastic airline it turned out to be, flights were punctual, priority boarding at all sectors, attentive and smiling and also the in-flight food was very tasty. Apart from...

Read More
6/22/2017 D Graubard

✅ Verified Review | Flew Nepal Airlines from Delhi to Kathmandu on 16 May - 10.30am departure to allow for a full afternoon in Kathmandu. Friendly check-in agent gave my friend and I a full row to ourselves. Typical long lines at Delhi immigration but was able to use the lounge as my friend is an Amex Centurion member. Food and...

Read More
2/13/2017 H Dinash

✅ Verified Review | Kathmandu to Delhi. I traveled in Nepal Airlines, in Boeing plane named Gandaki. Flight was good, as compared to many international flights, specially flying in and out of India and China. The ground staff were friendly, onboard staff were good too. The plane was old, and seats were less comfortable, and no ...

Read More
1/30/2017 Ben Taylor

✅ Verified Review | Myself and my fiancee flew business class from Dubai to Kathmandu return for a last minute trip to Kathmandu. At the time of booking i knew very little about the airline, but from the minute we got to the check in desk, if you are business you are ushered to the front of the queue and well looked after. The ...

Read More
10/15/2016 Nishikant Pathare

✅ Verified Review | Mumbai to Kathmandu with Nepal Airlines. The flight was on time, great food but could be improved. Smiling inflight service, pilots are great. There is no entertainment but overall for a 2.5 hour flight it is comfortable and looking forward to flying again with Nepal Airlines.

8/18/2016 A Vibhor

Delhi to Kathmandu with Nepal Airlines. Tried this airline again after a very long time. I thought after introduction of their brand new A320 they would providing smooth customer service on their new routes. I was wrong. The staff took about half an hour to check us in, which is ridiculous. Inflight, there are no IFE systems, wh...

Read More
7/23/2016 Alok Mishra

✅ Verified Review | Boeing 757, "Karnali" from Bangalore to Kathmandu with Nepal Airlines. The staff at the Bangalore were OK. The check in was smooth. The flight was delayed by about 45 min. The plane Boeing 757 operated by our national carrier Nepal Airlines is probably 24 years old. It looked old, and the cabin was reflecting...

Read More
7/3/2016 S Kumar

✅ Verified Review | Bangalore to Kathmandu with Nepal Airlines. Food service was good. Staff nice and polite. There was no inflight entertainment but flight was on time. Aircraft was clean. Food better than Air India and Jet Airways.

3/18/2016 Suraj Sharma

Kathmandu to Bengaluru with Nepal Airlines. Despite unavailability of in-flight entertainment, the journey was quite good. Friendly staff, no delays, hot food and beverages and satisfactory ground crew makes Nepal Airlines value for money flight. Cabin neat and clean equipped with enough leg space.

12/26/2015 Shashank Goenka

Bangalore to Kathmandu. The ground staff was not friendly but inflight, the crew and service was okay. The food and the drink was excellent with the good cabin crew hospitality. There was no entertainment for the 3 hours flight. I didn't like the attitude of the ground service.