Norwegian Air Shuttle

3.1
1,086

Norwegian Air Shuttle Fleet


1278 Norwegian Air Shuttle reviews

6/29/2019 Kieran Shotter

Not Verified | The best budget airline in Europe. Enjoyed the flight with Norwegian, really easy. Was delayed in Landvetter due to delay on the previous flight but airline did apologize about this and did their best to make up time. Was able to book an emergency exit row seat window for the discount price £10 (usually £17), sea...

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6/26/2019 G Deane

✅ Trip Verified | Newark to Rome. We arrived at Newark airport before 9PM for an 11:30PM flight on Sat 6/22. We joined the Norwegian check-in line that was 500-person long and continued to grow longer over the next 2 hours. There were 5 ladies doing their best to check passengers in. My biggest complaint is with the manager who...

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6/23/2019 Kari Herlein

✅ Trip Verified | Chicago to Gatwick. We arrive to the airport for our flight 3 hours before departure. On arrival to Gatwick airport everyones luggage arrives except for mine. It is so disheartening to not see your bag come off the conveyor. Especially on a Europe family holiday. Since we were hitting the ground running with ...

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6/22/2019 S Ganang

✅ Trip Verified | San Francisco to Gatwick. Flew Norwegian for the first time and a terrible experience. Flight delayed 2 hrs without prior info. Missed a subsequent flight due to this. One staff member was rude enough to suggest that I should plan my travels to accommodate possible delays. Baggage delivery took around 25 mins...

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6/21/2019 Carl De Lange

✅ Trip Verified | London to Copenhagen. This is the best airline I have ever flown. Amazing staff, extremely helpful and attentive. This airline is in a different league to every other low cost airline in Europe which tries to desperately see where they can charge you extra money. Wonderful experience and will definitely fly ag...

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6/20/2019 Judy Bogomolny

✅ Trip Verified | Los Angeles to Barcelona. I was a little worried flying Norwegian because of all bad reviews, but I am glad I did. The self check in was easy, the line to drop off the luggage was huge and I was a little worried, but it went very fast. We had to pay for drinks, but I knew that and we brought our food, since I w...

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6/19/2019 James Davies

✅ Trip Verified | I booked a flight in their Premium cabin to Gatwick. A few months later I heard they would be subcontracting the flight to Wamos. The 787 replaced with an aging and stained relic from the 1990's. Norwegian refused to move me to another airline. Six days before the flight, I was texted by the airline to say the...

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6/16/2019 Prashant George

Not Verified | I booked with Norwegian but I was on an extremely old aircraft flying back to the US and staffed by a non-Norwegian crew. This was not made clear when I was booking the ticket and in complete contrast with my flight into Gatwick from JFK, for which the plane and crew were excellent. We got into the plane and for ...

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6/16/2019 E Taylor

Not Verified | We had the worst experience on this flight from Madrid to Boston. They made us pay 80€ each to check bags that were over their extremely low limit. You can't check in online so you need to wait in a long line to check in. As of this was not enough when we were boarding I took a video of myself walking through th...

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6/15/2019 E Jonas

✅ Trip Verified | Stockholm to Oslo. Amazing how 4 out of 4 of my recent trips with Norwegian has been delayed. I have never had a worse flight experience in my whole life. It's a one hour flight from Stockholm to Oslo and still, it gets delayed. And how can you not compensate for not keeping your schedules? Not a coffee, nothin...

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6/12/2019 Liz Lorenzo

Not Verified | London Gatwick to Denver. Beyond awful customer service here at London Gatwick airport. The agents awful. They saw me running to my gate sweating disheveled I showed in my ticket and I had one carry-on luggage and it was over 1 pound and they charged me $100 at the gate. Completely unacceptable. He was awful the ...

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6/11/2019 Ryan Clayton

Not Verified | Rome to Newark. This is a low cost airline. The plane was a Boeing 787 so it was comfortable but meals are not included in the lowest cost option, and aren't good if you buy one. They offered drinks twice (after an hour + on the plane, and then an hour left in the 7 hour flight). If you wanted drinks between thos...

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6/11/2019 Jose Nascimento

Not Verified | This was an excellent experience on Premium Economy. Naturally the half empty cabin helps, but all in all, I can safely say that Norwegian’s premium product is far better than BA, AF, and Cathay. And it is still better than an equally empty cabin on AA. Service is limited, but for a day flight, we got two very go...

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6/9/2019 E Darsten

✅ Trip Verified | Copenhagen to Los Angeles. Our flight was delayed for nearly 4 hours which meant we would miss our connecting flight. When I asked the ticket agent about this I was told I had to call customer service. I called customer service and was informed I could be rescheduled for an even later flight or have my reserva...

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6/8/2019 Greta Gecse

✅ Trip Verified | Copenhagen to Budapest, delayed by 45 mins I fly with Norwegian around 6-7 times a year, and never depart without delay. It is becoming a little bit irritating. I always thought of them as a better option over Ryanair, but I am not sure anymore.

6/7/2019 Jeff, Boeing 787-9 (789) v1 seat 26D

Claustrophobia set in 2 hours into flight. Passenger in 25 D tiltled seat back. My tray table was in my chest. I demanded relocation. Luckily there were open seats in the forward middle.

6/6/2019 Todd Eaton

✅ Trip Verified | Nice to JFK through Copenhagen. Arriving in Copenhagen, I saw the flight to JFK scheduled for 17.45 was delayed. I sought a Norwegian agent. She was unable to provide any information regarding the reason for the delay, the possibility of more delay, the possibility of cancellation. At 23.30, they boarded us o...

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6/5/2019 Julie Curtiss

✅ Trip Verified | New York to Paris flight one hour delayed, a complete mess at the JFK airport check-in, I have never seen In my life a check-in line so long. Finally lucky enough to make it to the counter. I didn't realize that my backpack had to be included in the cabin weight allowance, I had a small bag and a cabin suitcas...

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6/5/2019 E Darnez

✅ Trip Verified | They require you to check in at the counter a few hours before departure, so standing in line to get my ticket wasted 30 minutes. By the time I made it through Orlando security, the airplane door was already shut and I was not allowed to get on. The attendants at the desk were sweet and told me to call custome...

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6/2/2019 Susan Smith

✅ Trip Verified | Miami to Gatwick. This was a replacement aircraft in place of the Boeing 787 usually used by Norwegian. The complete experience was a nightmare from beginning to end. The seats were broken and uncomfortable, they had old entertainment with 3 channels which did not work well. The headphone jack did not fit mode...

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