Peruvian Airlines

Customer reviews

7/10/2019 Esther Mönks

These people basically stole my money. My flight from Cusco to Lima was cancelled at the very last moment, and because I had a connecting flight to catch from Lima to Europe and the Peruvian staff did not offer any help whatsoever to find a flight that would allow me to catch the flight to Europe, I was forced to buy a new ticke...

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5/21/2019 J Karsanam

✅ Trip Verified | I had a flight with Peruvian airline from Cusco to Lima in May, (traveling with my one-year-old son) and two international flights, starting from Lima. I had bought the tickets separately each from the respective airline directly, with five-hour breathing room in Lima to catch my international flight. Long sto...

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4/11/2019 Janaina Gonzaga

✅ Trip Verified | They canceled my flight and no refund. My boyfriend and I booked tickets from Cusco to La Paz for 12/02, just on 07/02 I received an email saying that the flight was canceled. Reason? From that moment on, they were no longer flying to La Paz. We were already in Cusco when I received the email, so we looked for...

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3/15/2019 Anatole Chivot

Not Verified | The flight was canceled without any notice. They offer no replacement solution and no refund at all. They are the only airline to link Bolivia to Peru so there was no other way to go to Cusco other than a 12 hours bus ride. I missed my connection and had to pay a thousand dollars ticket to go back home and miss a...

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3/12/2019 H Cawlos

✅ Trip Verified | Our flight from Cusco to Lima was cancelled without warning because of "weather". It was lightly raining, and no other airlines were experiencing delays or cancellations. When pressed, the agent admitted additional restrictions are placed only on Peruvian Airlines by the government. Their airplanes are all ove...

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2/27/2019 P Reischl

Not Verified | On 25.4.19 we booked our flight for a 3-day trip to Arequipa from Lima with Peruvian. The flight got canceled due to bad weather - that happens. The "solution" Peruvian offered was a flight 2 days later! No compensation for the lost time, the extra effort, the missed tours, not even a hotel to stay for the night ...

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12/20/2018 Hsin-Feng Wu

✅ Trip Verified | I chose Peruvian as the main way to travel in South America, we booked 3 flights: Lima to Arequipa, Cusco to La Paz, La Paz to Lima. all 3 flights got canceled and for 2 of them, there isn't any alternative flights to replace. The worst thing is they didn't inform the cancellation of the first flight at all ...

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11/29/2018 Vyshak Vitobha

✅ Trip Verified | Peruvian Airlines is the worst airline I have booked with till date. 2 flights have been cancelled in last 5 days without any notification. My Cusco to La Paz flight was the worst thing as there is no other direct option on this route, which meant I had to buy a last minute flight through Lima at a massive cos...

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10/23/2018 Freddie Deneira

✅ Trip Verified | Cusco to Lima. On October 18 I approached the desk of Peruvian air to ask if I could fly on that day instead of the ticket date, the attendant said there is no problem and directed me to their office. At the airport, I went there and the clerk said there is no problem, she informed me that I would have to pay ...

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8/6/2018 James Passafiume

✅ Trip Verified | Cusco to Lima. I would not suggest using this airline at all. They will bump your seats or cancel the flight without any warning. There is a lack of communication and transparency. Nor do they have any empathy. Use them with extreme caution as they are not reliable which can interrupt other flights and travel ...

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7/31/2018 H Tarperik

✅ Trip Verified | Pucallpa to Lima. This has been my worst experience with an airline. I was traveling from Pucallpa on 24th July 2018 to Lima. The flight should have been at 16:10 and I was at the airport more than two hours before the flight. When I arrived together with my friends, my flight was not listed on the departure s...

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5/25/2018 Deborah Paul

❌ Not Verified | Cuzco to Lima. "Puntualidad y Servicio" meaning punctuality and service? I had neither. My flight was delayed over 1.5 hours and there were no announcements made in the Cuzco airport. Nothing on the screen displays. No online status update, not even the option to check flight status on the Peruvian Airlines web...

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4/20/2018 B Haliste

✅ Trip Verified | La Paz to Lima. Worst experience ever. They were late by 3 hours due to 'weather issues', which, we learned later, were just light rain and to really poor organisation. They said we would be fine for our connexion and that they would do the necessary arrangements for us at Lima. But they didn't. First lie. The...

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12/29/2017 Yuveen Suresh

✅ Trip Verified | La Paz to Lima via Cusco. I chose Peruvian Airlines as it was the only flight that suited my schedule. When we arrived at the La Paz International Airport, we queued in line for 1.5 hours even though there was only about 20 people in front of us. Once we reached the front, we were informed that there would be ...

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8/1/2017 C Neale

✅ Verified Review | Lima to Arequipa. I have to agree with most of the reviews on this website in saying that Peruvian Airlines is a bit of a joke. I booked with them because they were about 20$ less than their competitors but regretted it when I arrived at the airport and confusingly was put on standby (I bought the ticket the...

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5/20/2017 Javier Sandi

❎ Unverified | La Paz to Lima via Cuzco. It's ironic that their slogan is "punctuality is our thing" while the only thing they can never get right is being on time. So if you have a connection flight that same day avoid this airline. In my case the flight was delayed "only" 1 hour so my connection with Copa scheduled 6 hours af...

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4/30/2017 M Fuller

✅ Verified Review | Flew Peruvian Airlines from Arequipa to Lima. Departure was only slightly delayed (10 minutes). Plane was old, with uncomfortable seats. This was a short flight and OK overall, however staff seemed very disinterested and even rude (i.e. attendant sneered at me when I asked for milk in my coffee and generally...

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4/19/2017 R Thanaguran

✅ Verified Review | Cuzco to Lima. Peruvian Airlines are appalling. First, my flight from Cuzco to Lima was delayed, causing me to miss my connecting Copa/United flight in Lima to New York City. I was aware this was going to happen, so enquired in Cuzco itself about being put on another flight, but that didn't happen. The Peruv...

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4/18/2017 T Smith

✅ Verified Review | Peruvian Airlines has a total lack of respect for the passengers travelling from Cusco to Lima, flight 0213. First of all, in Cusco Airport, the flight changed gates from 4 to 1 but every passenger was unaware until some of us saw the flight number in gate 1. The staff didn't even bother telling us about the ...

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4/7/2017 R Rabour

✅ Verified Review | This airline is unreliable and has ruined two days of our holiday with significant delays. Our flight from Lima to La Paz left 6 hours after the scheduled departure time. The last hour of this was spent on the plane sitting at the gate. They boarded us and did not leave for another hour. Then the return leg ...

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