Customer reviews

4/27/2019 L Meade

✅ Trip Verified | Townsville to Brisbane Departure 13.40. Checkin & boarding online although printed out back up boarding pass . As always Townsville Airport very relaxed feel & friendly staff. This flight the 2-3 seat configuration & we travelled in the seats on the 2 configuration side which is good. We originally had I think...

Read More
4/26/2019 L Carter

✅ Trip Verified | Townsville to Brisbane. Check-in was done with ease and boarding was completed in a easy and timely manner. Travelled on the 8pm service and departed on time. As always, a very pleasant flight on the QantasLink 717; smooth, quiet and with entertainment supplied. The food service was acceptable; the serving coul...

Read More
4/15/2019 J Dearan

✅ Trip Verified | I don’t know where to start with Qantas. If I could, I’d so choose another airline. Due to my work I fly Sydney- Tamworth and return every week. The return flight is frequently delayed, last week by 3hours. The excuses are usually technical errors, sick crew, etc. And when the plane then finally arrives in Syd...

Read More
3/3/2019 H Carson

✅ Trip Verified | Sunshine Coast to Sydney. Whilst the flight was nice, I would only choose it if I was flying on a connecting Qantas flight afterwards as for a 1 hour 15-minute flight Jetstar still has better value for money. Great experience, but for double the price to Jetstar it's just not worth it if you value your money o...

Read More
1/28/2019 W Allford

✅ Trip Verified | My flight from Melbourne to Sydney was canceled and moved to a later flight. Which would mean i would miss my brother's funeral which I'm a coffin bearer. Tamara at Mildura airport check in did her best and got me on a earlier flight.

11/2/2018 D Rayne

✅ Trip Verified | Adelaide to Brisbane. Checked in online,only hand luggage so quick process at Adelaide airport. Flight due to depart at 16.20 but delayed by about 1 hour. Seat 19c aisle on 2 seat configuration but unlike my flight down to Adelaide with empty seat next to me this was a full flight. Snack was celery & carrot st...

Read More
11/2/2018 D Bray

✅ Trip Verified | Brisbane to Adelaide. QF1957 30 October check in online and only taking hand luggage so quickly passed through security check at Brisbane. As in a previos review I enjoy flying on this configuration plane due to seating being 2- 3 configuration and I had bonus of seat 18c aisle on 2 seater side with the window ...

Read More
5/28/2018 Peter Pomeranze

✅ Trip Verified | Cairns to Alice Springs. Actually a pleasant experience. In many ways superior to Sydney to Melbourne business class on mainline. We bought emergency exit seats for a minimal fee and were very comfortable. The attendants were warm and efficient serving a small but tasty breakfast sandwich and a drink. The 2 ho...

Read More
3/24/2018 Mohammed Sarker

✅ Trip Verified | Very frustrated with Qantal Link/Alliance flights from Port hedland to Perth flights on regularity. I have to travel this route every month and flight around 5-6 pm on regular change and delay. Last month I had 6 hr in the airport and today again 1 hr delay. Why do you fly on this route if you cannot maintain ...

Read More
1/7/2018 B Dean

✅ Trip Verified | Townsville to Brisbane. Check in at Townsville Airport quiet no queues and friendly. Flight took off on time. What I like about this flight was the 2-3 seat configuration which is very convenient when 2 people travelling together. Pilot gave out information throughout flight. Hot potato and meat pie, water and...

Read More
12/13/2017 B Burton

✅ Trip Verified | Flew Brisbane to Brisbane on Friday 8 December. Flight departed 2 hours late after 4 different notifications by board of delay. Three different reasons provided for the delay. 3 hour wait in the Departure Lounge but no refreshments provided. The Crew were inexperienced and abrupt. QantasLink seems to be adoptin...

Read More
11/10/2017 M Mitchell

✅ Verified Review | Flew QantasLink from Gladstone to Brisbane. Food was great, Australian owned and made selections, staff incredibly helpful. Phoned ahead to help me make my connecting flight and got a private car on the runway waiting for me as I arrived. Unbelievable service, delays due to weather put my connecting flight i...

Read More
10/29/2017 D Peters

✅ Verified Review | QF1790, October 22, Brisbane to Townsville. Booked to fly 21 October but got a message flight changed to very late evening so contacted customer service and told original flight cancelled. I asked for the next morning flight and was given that with no extra charge. Checked in on mobile and boarding pass on m...

Read More
9/20/2017 John Curtain

✅ Verified Review | Hobart to Melbourne. I enjoyed the flight. The departure was punctual and check in and boarding was fast and efficient. The service was friendly and a very tasty and filling meal was provided. The quality of the wine was excellent as well. A lovely end to my break!

9/8/2017 B Francis

✅ Verified Review | There was a delay in departure due to late arrival of the aircraft to the airport as a results of bad weather. As a results some of us missed our connecting flights to Jakarta and Kuala Lumpur. Upon arrival in Singapore, a buggy was waiting for us and we were immediately taken to our new gates. We were told ...

Read More
6/22/2017 P Dean

✅ Verified Review | Brisbane to Townsville 21 June. Check in all done online and boarding pass on mobile phone saves time. Boarded 5.25 am with take off on time arriving Townsville early. Full flight, seating 2x3, seat 20c aisle as requested. Very good flight. Only negative on this flight stated you could not have Gluten Free m...

Read More
4/28/2017 Frances Jojart

✅ Verified Review | Adelaide to Perth. We were very disappointed with the flight. We had booked a flight with Qantas and it was changed to a Qantas Link. The flight was on a Boeing 717 plane - fine for flights intrastate, but we don't think they are acceptable for a 3.5 hour flight. There is no entertainment provided. Qantas sh...

Read More
4/21/2017 Richard Moore

✅ Verified Review | We booked a return flight with Flight Centre from Adelaide to Brisbane April 2017. First leg to Brisbane was with Virgin Australia, an excellent flight very happy with this. On our return trip to Adelaide on QantasLink I don't know why Flight Centre changed carrier! This is what happened - to our complete sur...

Read More
3/12/2017 John Lawson

✅ Verified Review | Hamilton Island to Sydney. Check In was quick and easy. There is no business class lounge at Hamilton island but this is not an issue as the check in time before departure is quite short. Flight was a little late boarding whilst the plane was cleaned. Flying a B717 was a first for me but was comfortable and ...

Read More
3/8/2017 Michael Little

✅ Verified Review | Melbourne to Devonport and return. Smooth flights in both directions. Online check-in worked well, as did the automated bag drop in Melbourne. Both flights were punctual; indeed the return flight operated a few minutes early. Seats are a little narrow but otherwise fine for this short flight. On the outward,...

Read More