Ravn Alaska

Customer reviews

9/26/2019 Alan Stoll

Not Verified | Barrow to Wainwright. RAVN was once a reliable air carrier. I was excited when they took over for Pen Air. Since the takeover, their service, timeliness and overall business has plummeted. I haven’t been on an on-time in the last ten, their staff really don’t seem to care, and they are an overall disappointment. ...

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7/30/2019 Trish Johnson

Not Verified | Kenai to Anchorage. Absolute worst experience, no info about plane not showing up ; rude , uncaring and patronizing desk person, missed connecting flight, had to purchase new ticket to final destination. Still have not received my frozen fish 72 hours later! Unbelievable!

7/27/2019 J Alexander

Not Verified | Kenai to Anchorage. Plane was delayed with no reason given, then after boarding we had to wait for the paperwork for around 10 minutes. This caused us to miss our window and get delayed 40 more minutes in an extremely hot plane, causing us and many others to miss connecting flights. Would not recommend.

5/25/2019 S Veane

✅ Trip Verified | Anchorage to Kenai. Buyer beware, very poor customer service! This airline has new ticket change fees that are crazy ($75 for a $95 ticket). No exceptions. Also, their rules about check in/baggage are unreasonable and even mean (see other reviews). Don't risk it. There are other options with much better custom...

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5/25/2019 Erika Phillips

Not Verified | I normally don’t complain or had any major issues when flying on Ravn Alaska. I always understood why flights were canceled due to weather. That was out of their control. No matter if you’re flying reserve or non-reserve you expect to be taken care of. That they would have great customer service. I will tell you ...

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5/24/2019 Kaden Schrock

✅ Trip Verified | Anchorage to Kenai. Worst airline I have flown. They cancelled a plane an hour after it was supposed to leave then the next flight was an hour late. Then when we finally arrived we had to wait twenty minutes to get off.

5/21/2019 N Heale

✅ Trip Verified | Kenai to Anchorage. Flight was supposed to leave at 2130 hrs, I got to the counter at 2105, said they couldn't take me. Got slammed for a "transfer fee" of $75 to get on the next flight. I will recommend to fly any other airline except you.

5/16/2019 R Herring

Not Verified | Do not use this airline if you have any other options. I travel instate extensively for business. Over the last month, 2 flights into Kotzebue got cancelled. Last week, my flight from Homer got delayed and I missed my connection in Anchorage back to Fairbanks. Alaska Airlines, although a partner, said it was my p...

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4/11/2019 M Berner

✅ Trip Verified | Anchorage to Kenai. They will give away your seat even if you are in the airport. Not worth the risk to fly with them. I give them the lowest rating possible. Who gives away a paid for seat? These guys. Shouldn't I be able to use or not use my seat as I see fit?

6/12/2018 C Garilos

✅ Trip Verified | I flew on Ravn Alaska with my girlfriend back in February. We flew from Anchorage to Homer (and back) with ease. The flight was brief and enjoyable. The staff were friendly and welcoming. Check-in: a breeze. Boarding: a breeze. Baggage pick-up: a breeze. The overall experience was fantastic. Looking forward to...

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6/5/2018 A McGregor

❌ Not Verified | Anchorage to Homer. I have had several issues with last minute delays in the past with no information on why and then today I go to check in and they've changed my flight to an earlier time with the justification that "they attempted to contact me". I've flown with Ravn forever but if I had any other airline op...

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3/11/2018 M Gearin

✅ Trip Verified | Anchorage to Homer. Last 4 times I have flown with Ravn Alaska my flights been delayed with no explanation given at any point. Starting to think maybe Ravn Alaska just doesn't know how fast their planes go? Other than that i have no issues but waiting an extra hour or more every time i fly is getting old.

12/21/2015 S Hasty

Ravn Alaska is so frustrating. First off, your carry-on items will all pretty much have to be checked, unless they're tiny. So my husband and I 'short-checked' our carry-on bags to our next airline, since the next airline we transferred to would have enough room to stow them overhead. Then, we took this tiny 19-seater plane, whi...

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11/20/2015 Diana Hutt

I have flown out of Homer 4 times this year to Anchorage and Ravn Alaska was never on time. One time it was so late we missed our connectung flight. This is our only choice in Homer. If you take that flight make your connecting flights a few hours out and expect a delay. Then you won't be dissapointed.

3/27/2008 S Laird

ANC-FAI-ANC Economy Open Seating. Check in was difficult. The checkin agent did not understand how to read my ticket and almost seemed to blame me for the error. Once on board however the flight attendants both on the outbound and return were very nice especially on the return flight a definite sense of humor. Era offers low far...

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