Royal Air Maroc

2.6
227

Royal Air Maroc Fleet


271 Royal Air Maroc reviews

6/9/2019 F Keale

✅ Trip Verified | Washington to Casablanca. So our flight was supposed to leave at 10:00 pm Friday night. That tome comes and goes and it is not until after 11 pm that people are asking questions and getting no answers from the airline. Many people had connections they need to reach for various reasons that could have been met ...

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5/30/2019 Vera Oliveira

Not Verified | São Paulo to Madrid via Casablanca. Good surprise! Great value for money, staff on the ground and in the air super friendly. You left at the right time, comfortable internal space, adequate onboard entertainment and pleasant dining. I recommend. Boa surpresa ! Otima relação custo beneficio, equipe em terra e no a...

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5/14/2019 Matthew Garlipp

✅ Trip Verified | Washington to Rome via Casablanca. I had a wonderful experience with this airline. I was slightly worried at first because I hadn't heard of the airline before and I saw a bunch of negative reviews on some websites. Also, I was wondering if this airline was so much cheaper than other flights because it would h...

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5/14/2019 Y Dilseff

✅ Trip Verified | Tangier to Amsterdam via Casablanca. Good service on board, the crew was very kind and did their best efforts to keep us satisfied. Plane was clean and the meal was good. Unfortunately the airport of Casablanca was very busy and the staff did not manage to coordinate the priority and regular lanes.

5/12/2019 J Balsoom

✅ Trip Verified | Sao Paulo to Casablanca. I flew with them in April 2019. First, my original flight was cancelled, but then they only re-booked the first leg of my new booking. Then they lost my bag for 14 days. They never answered any of my 4 emails. Their phone line were busy, never got to a person to talk to. The bag did s...

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5/7/2019 Amarachi Ogbonnaya

✅ Trip Verified | Lagos to New York via Casablanca. The best airline experience I have had in a long time. I was skeptical about it and almost cancelled my flight after reading all the negative comments. The cabin crew were amazing and so polite. I can’t believe that when I got to New York a RAM official was waiting for me to co...

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4/24/2019 Gary Eitel

✅ Trip Verified | Casablanca to Washington. I had a plane change in Casablanca, Morocco. Our flight was delayed for 4 hours. The airlines said there was a baggage handler strike so it took awhile to take care of the luggage. We flew to our final destination which was Dulles International. After waiting over a half hour for lugg...

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4/5/2019 Adam S, Boeing 767-300ER (76W) v2 seat 2C

We flew out on a B787 which was fine. However, RAM has started substituting B767s between CMN and GIG and the difference is enormous (our plane was CN-RNT). Both Business and Economy Class look really tired on the B767s and, in business Class, there's no room to store anything at seat level. I would avoid these older aircraft if...

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3/29/2019 Abdelghani Bendiar

✅ Trip Verified | London to Casablanca. It was a pleasant flight. Very quick check-in. The embarquement was in time. Excellent service on board. Enjoyed the meal and beverage. Globally very satisfied.

3/14/2019 M Zenasni

Not Verified | Montreal to Oujda. This was a fabulous flight. Excellent service and quality of food. The crew did an excellent job. I love to fly on this airline and appreciate the care they extend to me and my belongings. I will definitely fly with them again!

3/3/2019 G Marstine

✅ Trip Verified | Porto to Montréal via Casablanca in August 2018. Horrible service. Due to some social tensions, they kept postponing the time of our flight. They had to cancel the first flight to rebook us on another one. Finally, we left 13 hours later. The process was so unorganized from the check-in to the boarding. Good ...

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2/26/2019 D Valadon

✅ Trip Verified | Casablanca to Paris Orly. A quality service, a competitive price. Friendly staff, clean cabins. And a superb RAM boarding area in Casablanca. Not to mention a very good application for phones. FR: Un service qualité, un prix compétitif. Du personnel aimable, des cabines propres. Et une superbe zone d'embarquem...

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2/14/2019 Alia Eliraki

✅ Trip Verified | This is the most unprofessional airline I have dealt with. They are sending me emails everyday that either the flight time has changed, or the flight duration changed from 4 hours to 6 hours and they added an additional 50 min transit. They are changing the flight time and I have a layover, the layover time ke...

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2/3/2019 L Chan

✅ Trip Verified | Doha to Casablanca on 28 Oct 2018. Status shown on flight information display board had been "gate closed" from well beyond boarding time to time of departure. Once we landed in Doha we checked the flight information display board and headed to the gate shown. Status of the flight was shown as "gate closed". W...

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1/24/2019 Oumara Zouzou

✅ Trip Verified | Dakar to Casablanca. Very nice experience! Very satisfied to travel with the Royal Air Maroc. An airline serving its customers. Bravo the RAM. You are the Best! | Très belle expérience! Très satisfait de voyager avec la Royal Air Maroc. Une compagnie aérienne au service de sa clientèle. Bravo la RAM. You are th...

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1/20/2019 Michael Bragg

Not Verified | New York to London via Casablanca. Royal Air Maroc have really made huge improvements. I just had a wonderful flight from New York to Casablanca. The plane was brand new, with a gorgeous interior. The seats in business were comfortable and lie-flat. Great crew, too - very lovely and proud of their company. Food w...

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12/23/2018 Cheikh Lo

✅ Trip Verified | Dakar to Montréal via Casablanca. I travel often with Royal Air Maroc its by far my favorite airline. Great flight and you can always enjoy your stay in Atlas hôtel or relax before your second flight. Its one of the best airline for quality/price. For sure there a room for improvement on customer focus attitud...

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11/24/2018 V Mather

✅ Trip Verified | Marrakech to Doha via Casablanca. Marrakech to Casablanca was fine. All fine there, apart from having to walk across the tarmac and use steps to board. Same in Casablanca. Then the nightmare started. Separating of passengers connecting to international flights and those terminating in Casablanca was done outs...

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11/16/2018 N Madeer

✅ Trip Verified | Madrid to Casablanca. Excellent experience; this was my first time flying Royal Air Maroc, and I am very pleased with them. The aircraft arrived to the gate on time, and we boarded and departed on time. The seats were clean and comfortable. One of the things that very pleasantly surprised me is that, despite ...

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11/13/2018 Abdou Jaidi

✅ Trip Verified | Casablanca to Barcelona. RAM has made a lot of effort in recent years. It is the fault of other operators at airports, such as the delivery of luggage, delays etc. So let us be indulgent at times, and let's not say that bad things. You also have to share the positive, which will push the teams in place to do ...

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