Royal Jordanian Airlines


Royal Jordanian Airlines Fleet

300 Royal Jordanian Airlines reviews

6/27/2019 H Nerzin

✅ Trip Verified | Tel Aviv to Amman. We had a short flight to connect to Amman to connect to Heathrow to connect to LAX to Fly home. Food was not an issue, but there was smoking on the plane. Stewardess spent the entire time on her cell phone texting , even when announcement had been made to put electronics away. She never once...

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6/23/2019 Jorge Miranda

Not Verified | Cairo to Tel Aviv via Amman. Terrible experience, 4 hours delay, makes us lose a connection and changing from 50 mins to 6 hours of connection. IFE does not work. Good meal. Nt compensation.

6/16/2019 N Shahin

Not Verified | New York to Amman on Boeing 787. The cabin crew were nice and were pretty friendly. The food was my concern - for breakfast we had bread and a little container of jam and orange juice served at the end of our 11 hour flight. The seat comfort was ok and it was fine for the price. The entertainment was good.

6/4/2019 F Steener

✅ Trip Verified | Amsterdam to Bangkok via Amman. Surprisingly nice experience. Both legs leaving about 20 minutes late and arrived on time. Biz seat on the A321 very comfortable and sufficient for the 4 hours 30 minutes leg. Also the flat seat on the 787 was comfortable and I was able to sleep 6 hours. Food was served plenty a...

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5/28/2019 A Manarides

✅ Trip Verified | Chicago to Larnaca via Amman. First time I have flown with Royal Jordanian Airlines and I'm sure is the last time. Me and my family we went to US with an overnight stay in Amman because they had only one flight per day from Amman to Larnaca. We stayed in the airport hotel which was supposed to be a 4 star hote...

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5/27/2019 Kim Human

✅ Trip Verified | London Heathrow to Amman with Royal Jordanian Airlines. I am dismayed that despite arriving early to the airport that we could not select our seats and as I explained I did not want to be seated over the wing, in front or behind was fine. I was then lied to by a member of the check in staff who said row 17 was ...

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5/24/2019 S Chadanant

✅ Trip Verified | Bangkok to Amman. Ok seat. Limited in-flight entertainment. Poor food. Staff (both ground staff and cabin crew) met basic expectations, but don't expect friendliness or decent service.

5/22/2019 L Heane

✅ Trip Verified | I loved my Royal Jordanian experience on the leg from Kuala Lumpur to Bangkok (before the aircraft went on to Amman.) I bid for an upgrade to business class and the bid was accepted. The cabin was particularly empty that night so I was able to get an entire row to myself, I chose a window seat. The ticket and ...

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5/19/2019 W. Robert Kmen

✅ Trip Verified | Hong Kong to Bangkok. Aside from the late scheduled departure ( 1:35) and arrival (00:30 Hong Kong) times, this was a very pleasant flight. Check-in was handled efficiently. I was given a lounge invitation for the Priority Pass lounge at HKG, but I had my heart set on visiting the QANTAS lounge instead since b...

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5/1/2019 C Allen

✅ Trip Verified | Royal Jordanian advertises about 5 flights a day between Amman and Cairo. However on both my outbound and inbound flight RJ cancelled the flight I purchased and put me on a later flight (9 hours delay outbound, 3 hours delay inbound) without explanation or compensation. The company clearly does not intend to op...

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4/24/2019 B Kangolmat

✅ Trip Verified | Bangkok to Cairo via Amman. Check in counter does not count scuba equipment bag as free allowance as described on their website. Seat and plane is quite good. 1 big meal and 1 small meal (Sandwiches) for long flight (8-hour flight from Bangkok to Amman) and 1 small meal for short flight. (Amman to Cairo). It w...

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4/22/2019 L Hansen

✅ Trip Verified | Tel Aviv to Amman via Copenhagen with Royal Jordanian Airlines. We did not get any information regarding the delayed flight, we had to look it up online ourselves. The information provided of the lady in the check-in was rude and not at all polite. She talked to us like we should know everything ourselves. The...

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4/4/2019 Alexander Mokretsov

✅ Trip Verified | Trip from Moscow to Aqaba via Amman and back. I enjoyed my flight with Royal Jordanian. Although ground service was a bit hectic, it was friendly and efficient. The planes were not particularly new, but the seats were very comfortable. The food served onboard was delicious, cabin crew was very nice and perform...

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3/29/2019 D Sayirah

✅ Trip Verified | Amman to London. My one and only time I will travel with this awful airline. What a misfortune to travel by this airline who in this day and age still prefers to treat its customers with the utmost rudeness you can imagine. No courtesy, smile, welcome, plain indifference topped up with total incompetence and l...

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3/28/2019 D Roberts

✅ Trip Verified | Worst customer service I have ever experienced. My husband’s luggage was lost 6 weeks ago. I understand that this can happen, but the problem is the appalling lack of customer service following this event. We have sent over 18 emails and made more than 20 phone calls, but get limited to no reply and still have ...

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3/26/2019 Samir G, Boeing 787-8 (788) seat 25A

25A and 25K should be red. The exit door protrudes from the wall mere inches in front of the seat, severely restricting legroom. The window is misaligned, restricting shoulder room as well. Extremely uncomfortable, especially for long haul.

3/22/2019 V Saunders

✅ Trip Verified | Well yes, they were 26 minutes late arriving at Zurich, but we also arrived just 26 minutes late at Amman airport, which is comparably small, easy and fast to navigate. We had just 8 minutes from plane to plane. Flights themselves uneventful, seated in row 8. Standard Recaro seats with personal screens and a be...

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3/20/2019 S Dalmeed

✅ Trip Verified | Amman to Sulaimaniyah. Insufficient cabin service, the food was rubbish it included 3 items which were unhealthy cakes and sugary juice. The Airline office told me that they checked in for me to a seat close to my dad who purchased business class, but when we went to the airport we found out that it wasn’t li...

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3/3/2019 John Gartside

✅ Trip Verified | London to Amman (and return) B787 Economy Good, competent performance by RJ. On time departure and arrival both legs. Catering as good as one might expect in economy. IFE limited but manageable. Sound quality a bit of a struggle. Boarding pass control at gate at AMM a bit clunky - long wait for economy while bu...

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2/27/2019 David Glaser

✅ Trip Verified | Flew Royal Jordanian crown class for the first time from Bangkok to Chicago via Amman. Overall a fair experience. The plane was clean and seats reclined fully but service was very mediocre and the food choices were more like what you would get in coach. The wines were of poor quality and the service was unatte...

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