Customer reviews

10/27/2019 Luca Kozma

✅ Trip Verified | Budapest to Stansted, my flight was suppose to leave at 6:30 am, it's been delayed 6 hours. I have not received any explanation, information, they dont even have an information desk. I will never fly with Ryanair again and would advise everyone not to fly with them ever. Very annoyed.

10/26/2019 L Murray

✅ Trip Verified | Flew to Manchester from Dublin recently. One-way (with one checked in bag) cost €180, so not cheap. Then, I was charged another €55 at the airport because I hadn’t checked in online. I usually fly with Aer Lingus so didn’t know there was this charge (nor would I have guessed it was legal to charge €55 to print...

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10/26/2019 N Gorder

✅ Trip Verified | Eindhoven to Dublin. Very poor refund policy and long waiting times for response regarding claims and refunds. False advertisement on insurance policy's. They claim to give refunds on tickets bought with an insurance package but they wont actually refund your ticket unless you can prove 10 different reasons w...

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10/25/2019 Bobbie Drever

Not Verified | Edinburgh to Alicante. I have been flying with Ryanair for many years and make up to 6 return journeys a year from Spain to UK. I hear people complain about the airline but I have never had any problems. Fares are cheap and punctuality is good. Seating may not be luxurious and on board refreshments quite expensiv...

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10/25/2019 S Heale

Palma to Prestwick. 6 mins late for check in and told its Ryanair policy to leave family with special assistance child at airport until I paid. Misdirection at airport standing in wrong queue and my sons autistic meltdown made me 6 mins late, had to borrow €275 then I got no special assistant which I booked. My flight is delayed...

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10/24/2019 Bernadette Cappello

✅ Trip Verified | Barcelona to Manchester. The staff at the gate overcharged my husband to check his saxophone and gave us such a hard time even though everyone else at the gate was trying to be helpful. My husband is always allowed to carry the sax on the plane. He would not give his name so we could not complain to the Ryanai...

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10/23/2019 Juan Marin

Not Verified | Fes to Paris. You pay for everything and charged you double if you don’t do it online. Got charged for my bag and boarding pass cause they don’t have online tickets. Paid for priority and x cabin bags why am I getting charged for a cabin bag like that doesn’t make sense. The flight was supposed to be 57 dollars ...

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10/22/2019 Nikola Maharajh

Not Verified | Amsterdam to Dublin. This was the worst experience I’ve ever had with any business in my life. My flight more than doubled in hidden fees. You can’t go through to check baggage until 2 hours within flight and if you’re not at gate an hour before take off they might not let you on. Customer service are robots. So ...

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10/21/2019 Y Hanakov

✅ Trip Verified | Beauvais to Bratislava. I had two trouble free flights within last two weeks. The fares were very cheap. I purchased priority boarding, so had 2 cabin bags allowance. Website experience was good, the mobile application worked fine, and apple pay functionality was a big convenience. The only strange thing about...

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10/19/2019 Nick Piras

✅ Trip Verified | Ibiza to Milano Bergamo. Before getting to the airport I have received the notification that online check-in was required otherwise a fee of 55 Euro per person would have applied. I tried to do the check in at the airport (2,5h before flight departure) and the app was malfunctioning. I requested some help from...

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10/17/2019 Rohit Shastri

Not Verified | London to Barcelona with Ryanair. The priority queue is much longer than the normal queue. What a joke! Also they ask you to get to the gate for boarding and then keep you waiting at the gate for over half an hour. These things happened on both legs of the journey. A really useless airline, to be avoided.

10/17/2019 C Varden

✅ Trip Verified | Prague to Bologna with Ryanair. Paid for carry-on, forced to use check-in, carry on not refunded. Customer Service are robots. No humanity. I am tired of feeling like the object of their constant sales pitches.

10/17/2019 Glenn Cunningham

Not Verified | Manchester to Majorca. This company makes money from splitting up young families, their system automatically splits young children between the ages of 12 upwards forcing families to pay extra to sit next to their young kids.

10/17/2019 Jordan Laurence

Not Verified | Berlin to Edinburgh. Avoid this airline like the plague. They post cheap prices yet continue to add additional costs as you click through the online ticketing system till the ticket is the same price as any other respectable airline. When we tried to check in online, their website continued to notify us of an er...

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10/17/2019 Steven Smith

Not Verified | Flew out without problem. Checked with staff at Liverpool if bag size was ok, they confirmed it was. On was back from Lanzarote was informed bag was too big. Staff were extremely rude, demanded money to store bags. If we didn't pay extra we would not be permitted onto aircraft. Explained had paid for extra leg ro...

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10/17/2019 S Barlissa

✅ Trip Verified | Seville to Valencia with Ryanair. I am extremely disappointed with this airline to the point where I will not be flying with them in the future. I find this airline to be very cheap and non understanding. As a student studying abroad, I am on a very tight budget. I have very little data while abroad and so I d...

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10/15/2019 M Lee

Not Verified | Ibiza to Glasgow. Disgraceful airline with employees who have 0 customer service skills. Charged 55 euros for myself and my wife because we were unable to do an online check in because the email address was wrong. To add insult they sat me and my wife at opposite ends of the plane. We were also charged 25 euros f...

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10/14/2019 Veronika Kabesova

✅ Trip Verified | Prague to Barcelona. I wanted to check in, and realised that they changed the cabin luggage standards, so now we had to buy extra just to have a standard cabin bag. Also they want us to pay money to sit together, what a rip off, I'm so mad! I will never book Ryanair again and I will let everybody I know, know w...

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10/14/2019 F Thompson

✅ Trip Verified | I am writing my second review for Ryanair and it is only my second time flying with them on a return flight. It is my first and last time flying with them! I strongly, strongly advise you to never ever fly with them on principle alone! Their baggage rules and deadlines are ridiculous. As a whole I paid an extra...

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10/14/2019 Arlinda Ymeraj

✅ Trip Verified | Nuremberg to Bergamo. A big disappointment. This was my first time using this airline. I am sure, it will be the last time, too. I had heard a lot about Ryanair, good impressions, I mean. Unfortunately, nothing was true. First of all, it was very expensive, and then, not correct. I was charged for luggage less ...

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