Customer reviews

6/9/2019 Abdallah E, Boeing 777-300 (773) Three Class v2 seat 47A

Excellent seat. There is a large protrusion from the exit door, but it is far enough in front that it causes no issues. I am 6'3 and could fully stretch my legs. There is a window at this seat as well. You can get up whenever you want without disturbing your neighbours. The toilet is nearby, but it is facing away from these sea...

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6/8/2019 Marwan Yousef

Not Verified | Jeddah to Riyadh. The flight was late for more than 5 hours and they announce that is late and reschedule every 30 min until we wait for more than 5 hours with out any apology or reward or sky team points nothing at all. I miss important meeting because of that and I heard from the other travelers that it is norm...

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6/7/2019 B Hamshon

✅ Trip Verified | Jeddah to Alexandria. This is the worst airline ever! Save your money and book with literally any other airlines. I am a 22 year old Saudi female that has traveled over 6 continents with over 40 airlines, I take anywhere from 6-36 flights per year and unfortunately Saudi Airlines is the worst of all. I have ne...

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6/5/2019 Batoul Elbassiouny

✅ Trip Verified | Damman to Cairo. Worst experience and keeps worsening by time! Luggage did not arrive on the same plane, not even the same day, and we were informed to follow up with the customer service on a daily basis and whenever they're available we'll have to pick them up by ourselves, not even have it sent to our place...

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6/3/2019 Adrian Suharto

✅ Trip Verified | Milan to Jeddah. Our family chose this airline due to its generous baggage policy (2 luggage 23 kg each person) and they did honor this when we checked in. Check in process was quite smooth and problem free, all luggage was checked in based on quota. The A320 interior looked impressive with quite generous seat...

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5/19/2019 D Sharma

✅ Trip Verified | London to Dhaka via Jeddah. Food was good, cabin crew was helpful for me, as a economy class the seat was ok. While transit in Jeddah airport was so small you have no place to sit, because people are sitting in floor, so tiny terminal, I had pay and taken lounge.

5/17/2019 Bastien Bérangère

✅ Trip Verified | Colombo to Paris tickets via Jeddah. After check-in at Colombo airport, we were first informed of a delay of 2 hours, then again 2 hours before outright cancellation of our flight. For flight memory: Departure on 07/04 at 18h55 from Colombo Arrival 08/04 at 08h30 Paris CDG After many hours of waiting (from 16:...

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5/11/2019 S Heane

✅ Trip Verified | Jeddah to Manchester. The food is terrible, I also purchased the onboard WiFi and it lasted a few minutes before it cut out, when I highlighted this to the staff I was told I could only receive WiFi if I was business class. The problem was, I purchased the WiFi and it didn’t work.

5/10/2019 D Issa

✅ Trip Verified | I have been traveling Saudi Arabian Airlines from 2005 to date. Every year the service is worsening. This airline had newspapers on it’s early flights, but now the meal quantity is insufficient with the worst leg room and no inflight entertainment. Despite all this I have travelled with them for their punctuali...

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5/8/2019 L Darenez

✅ Trip Verified | We flew from Cairo to Madrid and had a layover in Jeddah that was supposed to last 1.5 hours. Before take off, we received a message saying that our flight was delayed by 2 hours. When we arrived in Jeddah we received another text saying that we were not stuck in Jeddah, then another saying that it would be 6 ...

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5/6/2019 Y Basiran

✅ Trip Verified | Riyadh to Amman. Worst service ever. We entered the aircraft preparing for the take off then the captain announced that the plane had a problem and it will take 10 to 15 minutes. We stayed inside the plane for 3 hours. That was the worst experience ever.

5/6/2019 Juda Agung

Not Verified | Washington to Jeddah via Riyadh with Saudi Arabian Airlines. Entertainment screen was off the whole journey. The lounge is below standard of an international airline in terms of both food quality and the the interior. We could not find a prayer room in the lounge. Baggage handling was bad. I got two luggage suppo...

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5/2/2019 Wolfgang Bock

✅ Trip Verified | Riyadh to Munich. Very positively surprised - excellent service and great seats (full flat business class seat). Excellent direct flight connection. It is during the day, so maybe less efficient for business travelers, but timing is very convenient. Meals are served fully flexibly both in terms of choice as we...

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5/1/2019 Shailesh Agrawal

✅ Trip Verified | Muscat to Jeddah. Worst experience ever. Behavior of the air hostesses arrogant & not customer friendly. I was not asked for the meal in the flight whereas it had been charged in my ticket. Upon request for one veg meal, I was denied by saying that only beef and no veg meal left. No compensation for not givin...

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4/6/2019 Diyya Alghamdi

✅ Trip Verified | Manila to Jeddah. The flight was delayed for 24 hours, instant of looking for nearest flight with any other airline which is available because we are on the capital city of this country, they transfer us to a local hotel unfortunately it was the worst stay on my life. They served us with worst food and unhealt...

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4/3/2019 Narendra Bhura

✅ Trip Verified | Johannesburg to Hyderabad via Jeddah, a pleasant flight. The landing and take off very smooth. No plug points for charging phone iPads, computer, etc a big no no. So we have to carry power banks which is airline safety hazard. No individual TV facilities available, so very tiring and boring on such a long flig...

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2/18/2019 N Falzan

✅ Trip Verified | Jeddah to Amman. Flight time got delayed for one hour without prior notice. Aircraft cleanliness and was disgusting, seat size was too small and aircraft was very old.

2/8/2019 Ibrahim Mansour

✅ Trip Verified | Madinah to Alexandria. Our flight number SV329 should take off from Madinah airport at 03:50, the company delayed it to 12:10 on flight number SV3331 without any care for the passengers. The real reason is to merge the two flights together (SV329 & SV3331) to fill the plane, they spoke that Borg El Arab air po...

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2/6/2019 Asma Jawed

✅ Trip Verified | Jeddah to Karachi. Horribly treat customers, no manners, rude and think we are beggars. Long lines, very slow people just kept talking to each other while we have been in long lines waiting, customer security, desk service crew all same ill mannered rude.

1/27/2019 Faisal, Boeing 777-300 (773) Two Class seat 61L

The seat is a standard economy seat on 77W in aft cabin. It is slightly narrower than what I had on A320 from Saudia. I wouldnt recommend this seat if you are a window seat person because the window is not aligned perfectly. You have to turn your neck 90 degree to see outside or incline forward. Better go for row 60 or 62