Customer reviews

10/24/2019 J Hussain

✅ Trip Verified | Manchester to Jeddah. An enjoyable flight, fairly empty and good attentive staff, good food and a nice and newish plane. Check in to boarding was smooth and staff were polite. I have noticed a positive improvement in Saudia flights the last few times I have flown internationally. Free wifi for whatsapp usage i...

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9/19/2019 Faisal, Boeing 777-300 (773) Three Class v1 seat 31A

Good but not better than 30 row seats. Close to business compartment and toilets.

9/18/2019 M Abrar

Not Verified | London to Riyadh. I was annoyed that the check-in person weighed my hand luggage, especially as both my checked luggage pieces were well below the limit - as was my hand luggage. The reason for the annoyance was that it is obvious they let some passengers take too much luggage on board. They should tackle them an...

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9/17/2019 M Abrar

Not Verified | Riyadh to London. This was an excellent flight with Saudia except the IFE was not working properly and the food, though reasonably tasty, was of insufficient quantity. It is very poor that the IFE screen on an aircraft that is only two and a half years old was faulty. These two issues aside, the Flight Attendant ...

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9/2/2019 Faheem Hoosen

✅ Trip Verified | I booked from Dubai to Kuala Lampur via Riyadh, after check in the flight was suddenly cancelled, later their excuse was bad weather, there definitely was not bad weather, I checked myself. I was rebooked via Jeddah, flight arrived very late, I missed my appointment, Saudi airlines compensated me 98AED only, a...

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8/29/2019 Sami Uddin

Not Verified | Nice experience onboard my Saudia Flight from London Heathrow to Jeddah. The plane was quite empty at that time of year so we had more space to roam around the aircraft. The food was decent and had a pleasant experience with Saudia.

8/23/2019 F Dareno

✅ Trip Verified | Jeddah to Riyadh. Unfortunately, since I presently live and work in Saudi Arabia, I have to fly on Saudia often. This airline never ceases to disappoint me! It seems that they get worse and worse. On this latest occasion, the flight departed Jeddah late, the delay was never announced on the airport screens and...

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8/19/2019 M Lan

✅ Trip Verified | Kuala Lumpur to Casablanca via Jeddah booked for September 2019. This is my biggest mistake to purchase Saudia Airlines flight ticket. I understand flight company normally will reschedule their flight if you purchased an earlier ticket, but Saudia definitely is the most frequent company who do that. I had purc...

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8/19/2019 Nico King Lugtu

✅ Trip Verified | My flight from Amman to Jeddah was already delayed 2.5hrs therefore I missed my 7pm connecting flight in Jeddah going to Riyadh. When I arrived in Jeddah they issued new boarding pass where i will need to wait in the airport for 7 hrs. As I expected all transit passengers luggage went missing! And luggage airp...

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8/18/2019 Ma Lydell Paraiso

✅ Trip Verified | Had a connecting flight from Riyadh to Manila via Jeddah (round trip), and it was not the smooth trip that I was expecting. From Riyadh, they moved our hand carry luggage from the cabin to the luggages without even informing us since there were no more room for our bags. Upon Jeddah we as...

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8/18/2019 N Mansir

✅ Trip Verified | Arrived at Dubai via SV564 from Madinah last night. Half of our flight people were missing luggage, Registered a complaint, Saudia representative at Dubai airport confirmed that our luggage is in the Jeddah flight landing at 11:00 pm last night, and will be delivered to our hotel right away as all the drivers ...

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8/18/2019 Mark Espartero

✅ Trip Verified | Such a nightmare to what happened go my flight with Saudia Airlines, route Manila to Riyadh via Jeddah. They lost my luggage from JED airport. What they just did, took my contacts and the details of my luggage like how it looks like and just gave me a card where I can contact them for updates. Really disappoin...

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8/18/2019 T Khan

✅ Trip Verified | The Good: Check in from Manila went smoothly. FA’s from Manila to Jeddah were kind and timely. Jeddah to Riyadh, FA’s were okay. The Cons: On SV 871, particularly on my seat row, both entertainment screens on my right were not working. On my own screen in 49J, my screen was working but the headset port was bust...

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8/11/2019 V Vibhav

Not Verified | I am writing this review with a very disappointment. Today (09/08/2019 Saturday) morning my wife supposed to travel from Jeddah to Kochi. But due to flood problems in Kerala and closure of Kochi airport the service was rescheduled to next day morning to Calicut Airport. During that time Staff behaves very irresp...

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8/2/2019 Saad Altuilaai

✅ Trip Verified | Jeddah to Madrid. The seats are comfortable and the crew is nice. The flight was on time and I had no complaints. The ground service wasn't satisfactory in Jeddah Airport and one of the clerks was rude to me concerning luggage.

7/5/2019 Andy Dres

Not Verified | Frankfurt to Hyderabad via Jeddah. The layover at Jeddah was a horrible experience. They also changed the boarding gates at the last minute at both stages of my journey. In-flight entertainment sounded quite distorted, probably an issue with the headphone ports. In addition to all that, they managed to lose my lu...

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7/5/2019 Yameen Khan

✅ Trip Verified | I booked SV772 from Jeddah to Mumbai. But they change it to SV 3772 without giving the option to cancel it. The airplane was pathetic. As I entered there was no AC running, the flight was by a third party. There was no crew from Saudi Airline and no one giving any answer for it. Even no one was sitting there a...

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6/19/2019 M Abdi

✅ Trip Verified | Riyadh to Frankfurt with Saudi Arabian Airlines. I have to say that Saudi has improved significantly during the past few months. It has one of the most comfortable and affordable economy classes that is less crowded. I look forward to travelling more often with them.

6/18/2019 Rafat Jambi, Airbus A320 (320) v1 seat 3A

Food was excellent, leather seat. Very big modern screen, see attachement. Very helpful staff on the ground and in cabin

6/17/2019 Dr. Jambi, Airbus A330-300 (333) v2 seat 2A

Food was excellent, leather seat. Very big modern screen. very helpful staff on the ground and in cabin