Scandinavian Airlines (SAS)

Fleet


Customer reviews

9/1/2019 S Sadiq

✅ Trip Verified | Flew from Alesund via Oslo to Brussels. Swift check-in and security, friendly staff, both on ground and in air. Quick stopover in Oslo, but slightly uncomfortable since the gate wasn't open yet and there were no chairs we were standing or sitting on the floor (for a short time) and unpleasantly warm temperatur...

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8/31/2019 Anne Hendry

Not Verified | We paid for Business Class seats but Business Class appears not to exist with SAS. 3 seats in a row and all 3 seats are occupied, me with a window, seat my husband with an aisle seat and a passenger between us, Row 3. This happened on outbound and inbound flights. The crew weren't particularly friendly or helpful...

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8/21/2019 ms166gr, Airbus A340-300 (343) seat 55F

Comfortable enough for a 6.0ft tall individual like myself. However, being as this is a seat closest to the tail and rear gulleys, the noise from the busy crew and the environment is very intrusive. The seat is next to an added partition which is used for storage and access to it ny the crew is frequent. In addition , the sensit...

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8/20/2019 Brian Schiller

✅ Trip Verified | Stockholm to Chicago. Terrible customer service. Flew home on SAS after flying out on United- not an airline known for quality service but flew circles around SAS. Not only did SAS refuse to honor my Star Alliance gold status (SAS is a star alliance member), but they changed our seat at the last minute citing ...

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8/20/2019 Anna Pacholczyk

Not Verified | We bought our tickets several months before the trip. I called a week before to find out that they changed the schedule and my flight no longer existed. I was not notified about that change! I opted to get a refund. It took them 30 days to process it and now I have a $3,000 credit on my credit card. A refund shou...

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8/5/2019 Ravi, Airbus A330-300 (333) seat 53F

Great plane. Was initially worried about leg room - but there’s plenty unless you are super tall. The video monitors were brand new and terrific. And the staff is super nice

8/4/2019 Martina Valekova

Not Verified | The tickets were averagely priced, but I thought I will try SAS airlines, I have flown before always Lufthansa, but I wanted to try different airlines for a change. I originally flew from Vienna, with connecting flight from Copenhagen to Chicago via SAS. I checked in online before boarding, and everything looked ...

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8/4/2019 Hamayon Salama

✅ Trip Verified | London to Copenhagen. This airline ticket cost me over £230 (on way) and I could not take my hand luggage with me on the plane. SAS is similar to Ryanair and the staff are rude and unhelpful. I would say even easyJet is better. So avoid SAS! Unhelpful rude staff.

8/2/2019 T Karmovich

✅ Trip Verified | San Francisco to Athens via Copenhagen. This airline is a joke. Firstly, when purchasing the ticket, I picked this option because it was one of the lowest rates traveling from San Francisco to Greece via Copenhagen. It was unclear that this included no baggage ($80 each way), can't pick seats (until 24 hrs bef...

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8/2/2019 M Waddell

Not Verified | Helsinki to Boston via Copenhagen. SAS managed to lose my baggage going to my destination and now coming back home. When I talk to a SAS representative, all I get is that I have to call Boston airport lost luggage number to see if my luggage is there. Aren't they supposed to do that since they lost all 3 of my fa...

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8/1/2019 Songho Lee

✅ Trip Verified | Copenhagen to Milan. Due to the strike of airline company’s own pilots, my flight was cancelled, and the airline’s customer service was unreachable due to high volume of the calls. The airline did not arrange alternative travel route so I had to organise my own. When compensation was requested, SAS replied in ...

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8/1/2019 Songho Lee

✅ Trip Verified | Copenhagen to Beijing. The flight to Beijing was overbooked and SAS put around 30 people to stand by ticket to maximise their profit by waiting someone to bid to upgrade themselves. This is understandable in a business perspective, but however their check-in system could not handle this issue and it made that ...

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7/21/2019 Mats Jonsson

✅ Trip Verified | Copenhagen to Hong Kong. I find the drink rules ridiculous. One free non-alcoholic drink, the second (or first alcoholic drink) to be paid for. An 11-hour flight doesn't pass the bar for good service in my book. I am not an alcoholic and drank my free drink only but prefer some red to send me to sleep. The staf...

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7/20/2019 N Semeni

Not Verified | New York to Copenhagen. We were happy with our flight. However legroom on SAS is very tight. We overcame this problem by paying $60 for extra legroom seats. It was great. A good deal compared to Austrian who charge $100 and United about the same or even more. The crew were very polite and pleasant. The food was ...

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7/19/2019 S Bacilari

✅ Trip Verified | Munich to Shanghai via Munich. I flew with SAS many times, always with big satisfaction, but this time was different. My baggage was lost already in starting airport. According to the information I got at the Desk, in arrival Airport, the baggage was never put on the plane. The following week, my return, I had...

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7/14/2019 M Laydon

✅ Trip Verified | Stockholm to Visby. Flew on twin-engine turbo prop. Flight was delayed because the plane was refueling. SAS should have had the plane ready at the scheduled departure time. The flight was uneventful, but the airline lost my bag for a day. I had to buy clothes and two hours after I purchased the clothes, the a...

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7/12/2019 Jan, Airbus A330-300 (333) seat 50G

Seats were alright, you can feel the updated cabin, with a bit of extra legroom

7/9/2019 Kyriakos Forakis

✅ Trip Verified | Copenhagen to Athens with SAS Scandinavian. Low cost service at not at all a low cost price! Unprofessional and indifferent cabin crew: they never apologised after having been notified that they had forgotten to serve us. A very cheap product in general. Avoid if possible!

7/6/2019 Loay Osman

✅ Trip Verified | I flew ARN to OSL and OSL to CPH first time ever with SAS and won’t be the last if I fly to this part of the world again. Aircraft are in good condition even it seems a bit old and the crew were friendly on both flights. Even though they are both very short flights, they served tea and coffee and a small cake ...

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7/2/2019 Peter Gordy

✅ Trip Verified | Chicago to Copenhagen. This flight left on time an arrived in Copenhagen. The flight itself and the wait at the gate were fine. I am deaf and, even with a cochlear implant, cannot hear PA system announcements. I informed the gate agent of this, and suitable arrangements were made, without question. Service on ...

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