Silkair

Fleet


Customer reviews

10/23/2019 Elaine Loh

✅ Trip Verified | Kuala Lumpur to Singapore. The boarding time stated was 1.30pm but after accumulating nearly a full plane load of passengers in the queue, a change of gate was announced at 1.50pm. We boarded late, which ended up in a late departure. On board, the seats were acceptable with good recline. However, we were on bo...

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10/20/2019 Elaine Loh

✅ Trip Verified | Singapore to Kuala Lumpur. Boeing 737s are always a bad plane to board, so this wasn’t comfortable but this is the same for every 737 flight. Boarding was very strange. We were asked taken to board via bus - but oh my, how we were packed in. Flight was not really comfortable as the plane did not cool down enou...

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10/13/2019 HERNAN DUQUE, Boeing 737-800 (738) seat 5C

Happy to fly in this ao\ircraft

10/12/2019 E Beale

✅ Trip Verified | Cochin to Singapore. The positive is that we left and arrived in good time. However the price does not justify what you actually get. Premium price, very old plane with no personal screens. Note you can download their app to watch a variety. The food was dreadful. Served at something like midnight, I opened th...

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8/16/2019 Jay Kim

✅ Trip Verified | Kuala Lumpur to Singapore. Terrible. It delays all the time as normal LCCs do. They tend to being a little better than the other LCC but it has nothing different. No one apologize for the inconvenience caused by the flight. I don't know why I should take this LCC though I purchase ticket from Singapore Airline...

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6/15/2019 Tony, Boeing 737-800 (738) seat 9A

seats where small but this is a budget airline. And also mindful that this plane route has been replaced by the 737 Max which are currently grounded. Service by staff was first rate could not fault them in any way. Would definitely use them again but would go back in business class

6/15/2019 Tony, Boeing 737-800 (738) seat 9A

seats where small but this is a budget airline. And also mindful that this plane route has been replaced by the 737 Max which are currently grounded. Service by staff was first rate could not fault them in any way. Would definitely use them again but would go back in business class

5/19/2019 R Bahamit

✅ Trip Verified | Manado to Singapore with SilkAir in October 2018. Singapore Airlines may be the best airline in the world but its customer service is surely the worst! I called the customer service on 2 different occasions. In both occasions, it was not long until a representative picked up the call, but soon after I shared m...

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5/18/2019 Kah Kay Au

✅ Trip Verified | SilkAir is a subsidiary of Singapore Airlines. It recently started a 4-weekly service to Busan, South Korea. The outbound flight is a red eye flight which arrived early the next morning. As it was a late night flight, only drinks and snacks were served after take off. A simple breakfast was served before arriv...

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5/14/2019 Patricia Carvalho

✅ Trip Verified | I had the worst experience with SilkAir flying from Singapore to Dili-Timor. Not only my suitcase was delayed for one week, as they initially refused to take responsibility and pay any kind of expense. Silkair's representation in Dili did not contact me once with information on the location of the baggage. Aft...

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4/19/2019 Hernán Duque, Boeing 737-800 (738) seat 9C

Legal room just enough for my legs.

3/18/2019 P Gandijaya

✅ Trip Verified | Surabaya to Singapore. Bad airline, bad punctuality, not worth the price. Silkair has always prided themselves to be able to get the passengers to the destination on time. However after multiple times of boarding their flights, paying top dollars compared to other airlines, this airline is not worth the money...

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2/17/2019 Teng Yong Khoo

✅ Trip Verified | Flew SilkAir from Penang to Singapore. A very good airline with friendly cabin crew members. Foods and drinks provided on this flight are basic but it's still quite delicious and enjoyable to eat.

1/28/2019 L Cooper

✅ Trip Verified | Flight was delayed initially from 9.15pm to 9.45pm, then became 10.15pm. No water or snacks given for the delay, only apologies. I chose Silk Air expecting to be punctual whilst other budget airlines serving Singapore to Penang route all boarded on time. Such a disappointment. Seat was ok and good enough for a ...

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1/28/2019 L Xu

✅ Trip Verified | Singapore to Wuhan. In general the service is satisfied. However, I can't agree that it's value of money. The price level of SilkAir is almost as its parent company Singapore Airline, but the cabin service is too far away from what its price suggests. I ordered noodle in this flight and the taste was plain. Th...

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1/17/2019 B Neale

✅ Trip Verified | Singapore to Luang Prabang. Knowing ahead we had downloaded the SilkAir entertainment on our iPads as it would have been a boring 3 hr flight. We boarded efficiently and the aircraft left on time. Not so slick as their parent company Singapore Air, and the cabin felt old and basic however it was fine for a sho...

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12/23/2018 T Bursen

✅ Trip Verified | Singapore to Male. Lounge in Singapore was very crowded, food choice was ok but quality not great. Very weak internet connection. Boarding was efficient. Very old and dated aircraft with old recliner seats, for almost 5 hours flight not great. Service was not convincing, very slow but friendly. Food ok but not...

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11/25/2018 T Yee

✅ Trip Verified | Singapore to Kota Kinabalu. Early morning departure flight from Singapore, flight crew were on their first leg and looked fresh and cheerful. Going out on the Boeing 737-800 and the flight was half empty, hence was lucky enough to have the side seats free which no doubt contributed to the overall sense of luxu...

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10/27/2018 Ralph Jones

✅ Trip Verified | Penang to Singapore. A nice regional airline that shares the relative same standards or at least approach as its big sister, Singapore airlines. Cabin staff speedy and attentive. A small breakfast pastry and fruit with coffee served on a short hope one hour flight. Captain kept us updated particularly for thos...

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10/9/2018 Dereck Wright

✅ Trip Verified | Davao to Singapore. I have had no problem with Silk Air until 6 October when I was returning from Davao. The trip was fine as normal, however somehow my luggage, one bag, did not leave Davao airport in spite of checking in almost 32 hours before take off and seeing my bag complete with baggage stickers having ...

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