Customer reviews

10/25/2019 Anima Dey

Not Verified | Goa to Mumbai. The check in counter staff kept on saying that the flight is delayed and at 4.30 hrs she was said that the flight is cancelled and was informed that she can arrange for alternative flights. The spicejet staffs were so unprofessional that they did not even try to accommodate them to any other flight...

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10/25/2019 G Shanepi

✅ Trip Verified | Mumbai to Hyderabad. When I reached Bombay luggage need to collect and checkin again. Spicejet guys say 15kg main luggage and 7kg hand luggage, I told this is not my local trip this is my international connecting and I show my international boarding pass. She told me you have to pay for extra luggage if you ne...

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10/22/2019 Gaurav Gupta

✅ Trip Verified | We lost our checked-in baggage travelling from Delhi to Bangkok. On losing my baggage: 1. I found out that there is no representative from Spicejet on Bangkok Airport to report the issue. 2. On my own after running around, I found out the baggage handling partner. 3. I coordinated on my own with that partner w...

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10/21/2019 Padmapriya Swaminathan

Not Verified | Madurai to Chennai. My flight was for 50 minutes and cabin crew was not even attentive to give water. All the food available in catalogue was not served. Every time we ask for any choice of the food, crew asked me to show on the menu. Pathetic service and too costly for short trip.

10/19/2019 S Vadisha

✅ Trip Verified | Bangalore to Mangalore. Ahmedabad to Bangalore I travelled with IndiGo, they allowed me 2 kg extra luggage. But in Spicejet they didn't allow it, since it was just 2 kg they could have allowed. This is very worst service of Spicejet.

10/19/2019 G Carter

✅ Trip Verified | Dharamsala to Delhi. Airline schedules only 20 minutes from the arrival of the inbound aircraft to the departure. It’s impossible to turn around a Q400 in that time so of course it was late. The captain’s announcement needs work, his ‘holding and bad weather into Delhi’ announcement was too technical for the a...

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10/14/2019 Arijit Aditya

✅ Trip Verified | On October 11, 2019 I travelled from Silchar to Kolkata by Spicejet. Flight SG 3219. Flight was delayed by 2 hrs 45 min. Your crew started serving food and beverage. I purchased a cup of tea by paying Rs. 100. But I found the tea was cold. I brought it to your crew, a lady. She asked me whether I had sipped the...

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10/13/2019 Anand Limaye

✅ Trip Verified | Trivendrum to Mumbai. In general good experience. however there is quite some room for improvement in areas such as the selection of food items, training to the cabin crew, cleanliness of the cabin, punctuality in arrival and departure.

10/10/2019 V Reddy

✅ Trip Verified | SpiceJet flight from Delhi to Bengaluru. This was a very good flight where everything went very smoothly from check in using the kiosk machines to the baggage drop, everything was flawless. The boarding started before the scheduled time which was a plus point and the flight was very full. One slight disadvanta...

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10/9/2019 K Mickalova

Not Verified | I was flying from Kabul to Bangkok via Delhi and back, the same route. I paid for the Spicemax (or similar) service - 30kg for 2 pieces checked-in luggage (not just 20kg), extra leg room, a meal and a non-alcoholic drink. SpiceJet manged to be delayed (departure time) on 5 out of 4 planned flights: one flight was...

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10/9/2019 B Hartosh

✅ Trip Verified | Mumbai to Delhi. From departure to arrival I had a good experience. Staff were polite and professional. Clean and very quiet aircraft.

10/7/2019 Dileep Kumar

✅ Trip Verified | I recently took flight from Dubai to Pune and I can't believe what great cheats they are. First they are taking undue advantage of your situation and charging heavily for any excess baggage (approx 1400 INR per kg). I paid 15k for my excess baggage and they did that for most passengers and later all of our bagg...

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10/6/2019 Shilpa Khurana Shilpa

✅ Trip Verified | Dubai to Delhi. The main thing, which I didn't like at all is the Air-hostess attitude. Even after pressing the button for calling, nobody turned up. There were 4 girls in the flight, however, they were rude and no smile while asking for anything. Disappointed. Also, the seats were awful. The seat belt was t...

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10/2/2019 Mahendra Sagar

✅ Trip Verified | I flew three segments on SpiceJet (Dhaka-Kolkata, Kolkata-Chennai, and Chennai-Colombo) and I was pleased with staff on each of the segments. In particular, the staff on Kolkata-Chennai segment was very helpful, courteous, and pleasant. It's the crew that makes the airline, truly. On the other hand, the systems...

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10/1/2019 N Kardy

✅ Trip Verified | Coimbatore to Delhi. We are travelling abroad the next day from Delhi. We were charged on an excess baggage of 4 kilos and paid 1600. We expected the airline to cooperate, but had got no support. It’s pretty logical that if somebody is travelling abroad on a holida , one is bound to have a little excess bagga...

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9/28/2019 Binod Kumar

Not Verified | Dubai to Pune. Very bad and pathetic seats and service. Baggage allowances are there to trick customers. Here Duty-free in also included as a part of baggage which is unheard in other places and airports

9/28/2019 Sweta Goel

✅ Trip Verified | Kolkata to Delhi. Worst airline ever. Always delayed. Not just one-off case but all flights are delayed. They do not even give prior intimation to passengers for the delay and was informed via message just 15 mins before the scheduled boarding time that flight is delayed by 2 hours. No bad weather or any unusua...

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9/24/2019 A Shetty

✅ Trip Verified | Mumbai to Bangalore. Pathetic airline. The flights are always delayed, I have traveled multiple times with SpiceJet and not even a single time did the flight take off on time. They do not respect the customers time. I am not going to travel with SpiceJet ever again.

9/18/2019 C Kanasant

✅ Trip Verified | Kolkata to Bangkok. Bag scanning process before check-in was designed to help you exercise! The airline didn't put up any sign, so nobody knew where was the bag scanning station! We had to make 2 trips for checking in and bag scanning, which definitely weren't pleasant.

9/10/2019 N Karki

✅ Trip Verified | Jaipur to Mumbai. The flight was delayed by an hour and the gate was changed mins before boarding without any announcement. Very unprofessional attitude. Clearly the airline doesn't prioritize customer service. Very disappointed