Sun Country Airlines


Sun Country Airlines Fleet

196 Sun Country Airlines reviews

7/2/2019 P merson

✅ Trip Verified | Sun Country Airlines may cancel your flight and not notify you. I was set to fly from Las Vegas to Minneapolis and after checking in for my flight online and confirming the flight status in the morning as "on time" I went to the airport only to be told the flight was canceled As a bonus, Sun Country offers you...

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7/2/2019 R Wortley

Not Verified | Flight 261 from Minneapolis to Chicago O'Hare, June 29. Flight delayed one hour, and included a gate change it happens. When we boarded, the plane had been sitting at the gate for close to an hour in the sun (temperature was 88 degrees in Minneapolis). Upon boarding, the cabin was very hot. The captain informed u...

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7/2/2019 M Keale

✅ Trip Verified | Newark to Minneapolis. Neither my partner nor myself have ever experience the level of incompetence and sheer unprofessionalism from an airline as we did this Saturday (6/29) until our first and only encounter with Sun Country Airlines. The short of it is that our flight to Minnesota was cancelled without ever...

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6/29/2019 M Anderson

Not Verified | Boston to San Diego via Minneapolis. Never again. We are delayed in Minneapolis with no guarantee of leaving today. Delayed twice and the website seems to be down for Sun country too. save yourself the trouble and book any other airline.

6/29/2019 Stacy Meesan

✅ Trip Verified | Portland to Las Vegas. Some of the worst customer service I've encountered. I've never had an airline I couldn't get through to on the phone until now. No wonder my flight was cheap. I tried reaching them by phone for over a week regarding my tickets and every time I called the prompt said we're unable to take...

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6/26/2019 J Thelen

Not Verified | Minneapolis to Chicago. Horrible customer service! We were sent back to MSP due to weather conditions which is understandable. I needed to make a connecting international flight which I allowed several hours between just in case there was a delay. We were to arrive in Chicago at 4:25 pm and my next flight was at ...

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6/25/2019 Klaus Lueckert

Not Verified | Chicago to Minneapolis. We arrived late at the check-in counter 35 minutes prior to arrival and the flight was already closed. We knew that and asked the check-in agent kindly if she can do anything for us. She called the gate and got the Go, but only if we run and make it within 15 minutes to the gate. She said ...

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6/3/2019 E Hartell

✅ Trip Verified | Sun Country Airlines the worst customer service I have ever seen. Trip of a lifetime to Alaska tainted by lost luggage for two days now and the only thing they can tell us is it might be here tomorrow. No guarantees no proof that they even know where it is and NO compensation for lost time at the airport waiti...

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6/1/2019 M Gadsen

✅ Trip Verified | I traveled from Portland to Nashville (and back) on Sun Country airline. The flight there was fine and met my (low) expectations for an inexpensive flight. The seats were small and uncomfortable, but in line with expectations. My flight home is where things took a turn for the worse. Our flight was an hour lat...

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4/29/2019 Angela Goldkopf

✅ Trip Verified | Can't give zero stars but that is my rating. Was scheduled to fly to Minneapolis from Dulles last night on SunCountry Airlines flight 236 at 6pm. I had checked in online the night before to save time. I had one carryon bag which I paid for, as well as my seat assignment I paid for. I had my e-ticket on my phone...

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4/9/2019 M Heane

✅ Trip Verified | I fly budget airlines all the time. I'm very pro-Spirit airlines and pro-Ryanair. I'm in high support of any no-frills budget airline that can get you to where you need to go. That being said, I will never fly Sun Country airlines again, no matter the price. Here was my experience: I get to the airport at 6am ...

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4/4/2019 B Irving

✅ Trip Verified | Portland to Phoenix. After buying your ticket, you then have to to buy your seat at varying rates. Only 1 (!) small carry-on allowed, so they increase their profitably immensely when you are surprised to learn your 2nd, small carry-on which is free at every other airline now costs $40 to bring it aboard or $35 ...

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4/2/2019 A Leeson

✅ Trip Verified | Miami to Minneapolis. Flight was great. I’m a simple person and they satisfied me completely. Smooth flight and friendly and funny staff. I would definitely recommend Sun Country if you are not looking for first class seats. We were ahead of schedule and all bags arrived with us. I encourage everyone to try thi...

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3/29/2019 R Barker

✅ Trip Verified | Minneapolis to Tampa. Nothing but problems with Sun Country. Previously 3 weeks ago, our checked bag was destroyed. We had to tape it together to leave the airport. We were told we would be reimbursed for it then received an email saying Sun Country would cover the repairs up to 25.00. What a complete joke! Th...

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3/21/2019 Isaac, Boeing 737-800 seat 22A

We had a great flight with Sun Country on their B737-800. I didn’t know what to expect from them with the transition they’re making and the experience was great. I like how the new seats still recline. I feel that they recline easier than the old seats as well. They’re entertainment is lacking and includes one short magazine ab...

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3/19/2019 Candy Cane

✅ Trip Verified | We had a package with the airline, hotel, and a rental car for our honeymoon in Las Vegas. We were at the DFW airport waiting on our flight that was scheduled at 2:30pm. The board showed our flight was delayed till 5:45pm. Another 3 hours. (While waiting we over heard a woman complaining that their flight to P...

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3/19/2019 J Hayne

✅ Trip Verified | Only airline I have ever flown that charges for carry on bags, added an additional $80 to my trip. Had a connecting flight from Fort Myers, FL to New Orleans, LA. The layover was in Nashville, TN. Upon landing the pilot informed the passengers that he would be finishing the route to New Orleans and it would be...

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3/17/2019 Ben Edmonson

Not Verified | First experience with Sun Country Airlines. Travelled to Tampa and returned to Nashville 2 weeks later. Utilized wheelchair assistance both trips from counter to gate and to baggage claim. Great experience for two senior adults. Able to carryon my CPAP machine free with no difficulty. Total ticket cost including...

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2/26/2019 Bodo, Boeing 737-800 seat 25F

New seats are horribly uncomfortable, had better seating on shuttle bus to car rentals. Even the 20 something’s traveling with us made a comment how uncomfortable they were. Would recommend NSAID before flight for best comfort!

2/22/2019 G Larsson

✅ Trip Verified | Tampa to Minneapolis. No announcements for delayed flights. They do not have an app or wifi on the flight. I am on the plane right now and the flight attendant is complaining to all the passengers that she does not get paid unless in the air and our flight was supposed to depart at noon yet here we are 1.00 and...

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