Surinam Airways

Customer reviews

1/3/2019 R Weston

Not Verified | Absolute worst experience. The flight was delayed over 15 hours, there is no 24 hour line to call, just got an answering machine. Updates on flight status were almost non-existent, and there is nothing to do at the Paramaribo airport. Staff was highly disorganized. I had booked a continuing flight with six hours ...

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11/13/2018 J Nilken

✅ Trip Verified | Surinam Airways cheated me by 250$, unwilling to refund a Flex ticket. I flew with Suriname Airways for the first and last time in September 2018 from Amsterdam to Paramaribo. Later I cancelled my Flex ticket for 11th October from Paramaribo to Port-of-Spain on Sep 07 2018 (9 weeks ago) because my schedule cha...

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11/2/2018 Jair Cameron

✅ Trip Verified | Amsterdam to Paramaribo. Surinam Airways has good service unfortunately the A340-300 had some maintenance so they leased an A330 from Wamos Air but they have the service from Surinam Airways. The food was amazing with 2 hot meals. The crew was very friendly but the airplane from Wamos Air wasn't so good - no I...

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2/10/2018 Thom Bogue

✅ Trip Verified | Miami to Georgetown. Flight from Miami was delayed an hour. Return trip with connecting flight from Georgetown was also delayed an hour, causing a missed connecting flight and an additional layover of combined 9 hours with additional cost of 2nd piece of luggage do to sending my son ahead with me checking his ...

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7/21/2016 Oudit Rampaul

✅ Verified Review | Port of Spain to Curacao with my family of (8 adult and 4 infants) flight time was 12.00 midday. On arrival at the airport at 9.00am for departure at 12.00 we were told that the flight has delay for 6 hrs - new departed time is 7.10pm arriving at our destination in the night. If you have sense you will know...

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2/18/2015 Richard Winger

Just came up with them from Para to Aruba with an onward connection on Copa to Panama and Colombia. They had an inflight emergency and went back to Para. After a leisurely aircraft switch we left again now almost three hours late and my connection in Aruba was gone. The airline took no responsibility whatsoever for the missed co...

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9/19/2014 M Mannes

Flew SLM in July. We had a 15 minutes departure delay (Suriname - Aruba) but arrived surprisingly 20 minutes ahead of scheduled arrival time in Aruba. Service was excellent! Benefits: one-way ticket was much cheaper than Insel Air and there was no stop over in Curacao it was one straight smooth flight.

4/6/2014 D Graubard

GEO-PBM on 3/29/2014 - 737-300 flight was only 45 minutes but was fine. Seats a bit hard but had 3 seats to myself so was fine to stretch out. Flight attendants very nice - flight had originated in Miami and there were many people already on board when I boarded. Drink service was quick and flight smooth. A nice little airline -...

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6/21/2013 Andre Franca

MIA-PBM-BEL. This was my first time flying Surinam Airways and I can tell I was very surprised with the service! service on time ageing but well kept 737's crew friendly they hire a FA fluent in Portuguese to help Brazilian passengers on the flight to BEL the food and drink rounds frequent seats are comfy and there is good recli...

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10/24/2012 G Lampe

I have traveled Surinam Airways 3 times and none of those times we departed on time. The service on board is good though and they serve a hot meal at least. I fly most of the time from Aruba to Miami but instead of leaving at 11 am we departed 8pm! The other day supposed to leave Miami around 3.30 pm instead we left around 1 am....

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1/27/2012 Stan van Wijk

Jan 2012: AMS-PBM return on Airbus 340-300. Excellent flights; on time. Food and beverages: top quality. Personal entertainment system: average and not completely in working order but still acceptable.

8/23/2011 Dr Albert

Aruba Curacao and Port of Spain to Paramaribo return. Inflight service is professional and courteous warm meals and beverages served on all flights. Check-in to Paramaribo is quick however check-in leaving Paramaribo is sometimes slow. The planes are kept clean and in shape despite their age.

7/22/2011 James Redford

Flew Miami to Aruba. Check in was very quick with no queuing despite the flight being full. Aircraft was a 737-300. Crew friendly and efficient. A hot light meal was served in Economy Class along with two drinks services. No charge for meals or drinks. Surinam newspapers handed out during the flight. The flight left on time and ...

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4/25/2011 T Rubenstein

Have been flying with Surinam Airways for years and found cabin personnel professional. Have had very few delays over the years.

12/14/2010 C Miro

Miami to Aruba for a weekend getaway. Fare was much cheaper than American Airlines. B737-300 was in good shape. The crew was friendly and professional. Contrary to AA Surinam Airways serves a light hot meal each-way with free surinamese beer. Both segments on-time. The only draw-back is that they only operate on Mondays Wednesda...

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3/28/2008 :

Paramaribo to Port of Spain. check in slow but okay - left just 15 mins late. Breakfast - orange juice and slice of cake. FA's helpful and friendly - overall better than expected.

10/1/2005 :

Just like Rogier's experience only in January 2003 - broken-down plane on flight from Cayenne to Paramaribo meant that my partner and I experienced a significant delay (ended up catching a flight on Rutaca Airlines a Venezuelan carrier at 4am the next morning). Communication between airline and passengers extremely poor led to a...

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8/9/2005 :

SLM flies 3 times a week from Amsterdam to Paramaribo and vice versa with their own Boeing 747-300. SLM has an excellent service on all levels and they are still trying to improve services to passengers to expand their routes to other South American countries.

1/6/2005 :

Cayenne-Paramaribo old MD-82 short trip (45 min.) arrived on time. Paramaribo-Cayenne old plane was broken and repairs would take days. It was their only plane. They had to rent an even older plane (with defunct lav) from Curaçao. An 8 h delay on a 45 min trip. As a result I missed my flight from Cayenne to Paris. Taking an earl...

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