Thomas Cook Airlines


Thomas Cook Airlines Fleet

776 Thomas Cook Airlines reviews

6/26/2019 N Johnson

✅ Trip Verified | Manchester to New York with Thomas Cook Airlines. Absolute rubbish for the amount of money paid. Uncomfortable seats that do not recline and very hard. Angle of seat causes neckache, with only a handful of movies for free (6) and old. No free beverages only with dinner:- tea, coffee (no decaf, good job I had my...

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6/25/2019 Halle Hughes

❎ Not Verified | Plovdiv to Belfast. It was a decent airline. The seats where mildly uncomfortable though and the free food was disgusting except for the mousse you got in a pot and the lemon muffin as well. The flight staff were nice enough, they didn't talk much but there was one flight attendant who was nice. The food that wa...

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6/20/2019 T Andrews

✅ Trip Verified | Manchester to San Francisco with Thomas Cook Airlines. Absolute trash for the amount of money paid. Very hard, uncomfortable seats that cannot recline. Angle of seat causes neckache, broken handle on seat and only a handful of movies for free. Plug for headphones defective. Lack of free beverages. Absolutely un...

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6/13/2019 L Manyoras

✅ Trip Verified | Gatwick to Larnaca. I was shocked with the treatment of staff at Gate 1 right before our departure. I had already checked in my 20kg luggage and had my cabin luggage weighted at the check in before (a cabin luggage sticker was placed on my cabin bag). Upon arriving at Gate 1, a member of staff Becca weighed ou...

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6/12/2019 Stephen Bacon

Not Verified | We have just returned from Dalaman on Thomas Cook flight MT105 into Gatwick and after 50 years of flying I have never encountered such a poor bunch of staff. We paid for something called Economy Plus which the cabin manager Leanne obviously resented anyone having. Our food was late and had to be prised from the s...

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6/5/2019 Abdallah E, Airbus A330-200 (332) v2 seat 14D

There is a metal conduit box attached to aisle side of the 13D seat bracket that slightly reduces foot space for 14D.

6/3/2019 S Myrton

✅ Trip Verified | Gatwick to Split. Comfort on the seats is terrible, check in staff are rude and unhelpful but most egregious was the baggage charge. In small print they inform you on the website that the only baggage allowed is a combined weight of 8kg with your cabin bag + backpack. Note that this is considerably lower than ...

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5/28/2019 G Han

Not Verified | I was at checking desk with my wife at Manchester UK returning to New York JFK. We together had one bag to check in and my ticket has the allowance. The agent insisted we don’t have allowance even after I showed reservation document (when we went to Manchester, it was allowed) and ordered us to pay £140 in order ...

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5/16/2019 Paul Todd

✅ Trip Verified | Manchester to Gran Canaria. Awesome flight to Gran Canaria, we purchased Economy Plus. We got reserved seats, premium check in, fast track security, extra luggage, Premium drinks & meals included. We sat in Row 1/B., seat very wide & extra leg room. Lovely cabin crew, very attentive. Drinks were flowing and Ja...

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5/15/2019 Brian McCoo, Airbus A330-200 (332) v1 seat 13A

Flybe from Glasgow to Manchester very good. Manchester to Orlando flight had slight delay ,not a problem, boarding was a bit of a mess caused by staff not fully trained possibly? Flight was very good and cabin staff excellent.

5/13/2019 Melmac63, Airbus A321-200 (321) seat 5F

Very good flight, departed on time and arrived 15mins ahead of schedule. Pleasant crew on board, nice and clean.

5/10/2019 chris pollard, Airbus A321-200 (321) seat 3E

Delayed flight. MT560 - May 02 - 2019 Constant incorrect information in the airport when TCook new well the flight was delayed from 3.25pm until 19.00. They new where our plane was at 2.30pm. I have proof. Only when I sent a tweet was I told the truth. ...

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5/10/2019 S Johnson

✅ Trip Verified | Flew from Gatwick to Las Palmas. Paid for exit row seats which were great. Loads of leg room and very attentive crew. Check in was extremely quick, security at the airport was prompt and the flight arrived in Las Palmas on time. Excellent on board meals and a great selection of drinks available. Would certainly...

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5/5/2019 Melanie, Airbus A321-200 (321) seat 6F

Very good flight, enough leg room, clean and tidy aircraft

5/3/2019 Sheena Gupta

Not Verified | So I try to check in- not working online despite multiple times. States to arrive 1 hour before as check in closed then. Arrive 1.5 hours before and there is a queue of at least 50 people and two people at the desks when they wrote on website they were having issues with online check in! At least get more staff i...

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4/21/2019 SeatGuru User, Airbus A321-200 (321) seat 4DEF

There was nothing wrong with these seats. Although the leg room isn't massive it was perfectly adequate and the reviews that say that the seats are 'disgraceful' or 'inadequate' are just plain wrong. Don't misunderstand, the seats are not the worlds most comfortable but they are fine for what you pay for. Economy class seats wit...

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4/11/2019 N Dronfield

Not Verified | We have always been happy flying Thomas Cook. The flights have always been smooth takeoffs and landings. and aircrew very helpful and efficient. The seating is a bit tight, but otherwise, everything else is fine. Disabled assistance is very good.

3/25/2019 Helge K, Airbus A330-200 (332) v2 seat 21D

One of the most anoing flights ever. Slow service, cramped seats with very limited recline. USB power is not working without paying the entertainment package. Flight attendants are mostly busy selling tax-free. Food is also very strange and coffee not Starbucks.

3/23/2019 Robert Walker, Airbus A321-200 (321) seat 5D

Did a return to and from above ,very surprised at the experience.Flown with Tcx before on their old 757s,this a321 was far superior.Not quite as much room as on jet2 but not far off.Both ways aircraft clean and both crews were good ,not to pushy in selling like other charter carriers.Food selection not extensive but not to bad.N...

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3/22/2019 M Beal

✅ Trip Verified | London Gatwick to Banjul with Thomas Cook. Premium seats are exactly the same seats as economy. Food is no different from what you get normally or very little change at best. Entertainment is an overhead screen. Long way to go to call this premium! Not worth the money!