tigerair Australia

2.5
532

tigerair Australia Fleet


548 tigerair Australia reviews

6/29/2019 C Jeremy

❎ Not Verified | Sydney to Melbourne. What a pathetic airline. Cancelled A flight due to alleged bad weather despite it being clear and sunny from departure to destination. There were clearly other factors at play they chose not to disclose - it's poor treatment to offer an alternative flight an hour earlier on a Friday afternoo...

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6/29/2019 Laura Castro

✅ Trip Verified | Worst service ever! Tigerair's flights are never on time, I had my flight from Sydney to Melbourne and the flight was delayed by 30 min and then it departed 10 min from the already modified departure time. This is an unreliable airline, go with JetStar.

6/28/2019 Gurtej Chahal

Not Verified | Brisbane to Melbourne. I will give negative stars if I have any option. Charged $46 for 0.78 over 7kg cabin baggage. Politely asked of just going over but when the only intent is to charge $46 for anything over 7kilos then you cannot argue your point at all.

6/22/2019 K Sheikh

✅ Trip Verified | Sydney to Brisbane. Just plain bad service, as other reviewers have mentioned they will cancel flights on you if there's not enough passengers. We were supposed to fly Sydney to Brisbane on flight 358 at 09:15am but at 5:40am we received an email the flight has been cancelled, my wife called their customer ser...

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6/17/2019 Omar Salem

✅ Trip Verified | Sydney to Melbourne. Rude steward on flight TT 269 SYD to MEL and poor website design. After getting my eboarding pass scanned and while getting into the aircraft, my phone went to sleep mode and the page refreshed, so could not show my seat, the steward said in an aggressive way "you need to find it!" opened ...

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6/15/2019 L Caneitas

✅ Trip Verified | I flew from Sydney to Perth and 30mins before landing the Captain announced that we couldn’t land in Perth due to weather conditions and that we actually headed back and were about to land in Adelaide ! (I just don’t get why all the other companies were able to land) A 5 hour flight turned into almost 8h, and ...

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6/14/2019 M Madallah

✅ Trip Verified | Cairns to Brisbane. This is really frustrated and annoyed to travel with Tigerair. first time i have been informed my flight has been delayed 8 hrs (due to some technical fault) and landing at Brisbane airport 2.30am ,where I dont have car rental open, no availability of late hours accommodation so I had to ch...

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6/13/2019 Kara Spellman

✅ Trip Verified | Cairns to Sydney. I have flown in and out of cairns in the last week through tigerair. Both flights I’ve been disappointed in the service. On my way here I offered the woman next to me my window seat. Because of this, the staff came back and forth to us three times asking for our names, our boarding passes, an...

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6/11/2019 S Junay

✅ Trip Verified | Sydney to Brisbane. I had flight departing at 6:45am, I reached the airport at 6:15 am so as I tried to check-in one of the staff said the check-in has already closed, which was half an hour prior to the departing time. So they made me get the ticket to next available flight paying $85 extra which was 2 and ha...

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6/10/2019 Arani Kuhanesan

Not Verified | Brisbane to Melbourne. The service was absolutely unacceptable. Individuals travelling in this airlines are made to feel as though they have done something wrong being over the baggage allowance. I was over by 0.86kg and was expected to pay $46 and I had to throw a pair of shoes in the bin. I will never travel wi...

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6/10/2019 A Marhan

✅ Trip Verified | Melbourne to Sydney. Could hear them calling for last call for Sydney. I went up to the counter and they said I should check in the kiosk. When I went to the kiosk it said the checkin was closed. Went back to the counter and they said they closed check in. Didn't let me board their last flight and charged me 8...

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6/6/2019 Maria Kulezic

Not Verified | Brisbane to Canberra. Never again with Tigerair. I am very disappointed with what happened today on my flight from Brisbane to Canberra. Before this flight I had never had my purse measured. My carry on luggage was 6,5kg (7kg allowed) and she asked me to measure my small purse with my documents and a book and she...

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6/1/2019 C Han

✅ Trip Verified | Melbourne to Gold Coast. Our flight supposed to depart on 7:10am and we have received a text from Tigerair around 5:30am advising us the flight was cancelled and we have to move to the next flight. And as normal, the next flight is delayed due to bad weather condition. Why can all other airlines still fly exce...

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6/1/2019 Dominique Wilson

Not Verified | Melbourne to Hobart. I should learn time and time again to not fly with this joke of an airline but alas here we are again! Every single time I fly with them about 10x in the last 2 years the flight has been delayed. Never has it ever been on time. My birthday was totally ruined in April a long weekend in Perth e...

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5/25/2019 S Bradford

Not Verified | I have never left a review unless awful or excellent. Staff at Perth airport were fantastic. My spouse and I were not seated together as we booked through separate platforms. The lovely ground crew at Perth airport tonight gave us seats and after check in closed, paged us to update our tickets so we could sit tog...

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5/20/2019 Devinder Rehan

✅ Trip Verified | Melbourne to Cairns. Pathetic! I paid for seat selection while checking in online. On the site, it appeared the seat had extra legroom but turned to be regular seat. I don’t know what I paid for. Also, they charged $40 extra for my carry on luggage weighing 8kg and not 7kg. The lady at the service desk said my ...

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5/2/2019 R Haluna

✅ Trip Verified | This is the worst airline ever. My flight was at 6:45 am, was told at 6.40 am that the flight has been cancelled and not reason given. The ground staff did not know why it’s cancelled at how the passengers should travel. It was absolute chaos. Later on I checked the same flight 6:45 am from Mel to Sydney was c...

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5/2/2019 Paloma Martin

✅ Trip Verified | I boarded Tigerair from Gold Coast to Melbourne and they broke my luggage and it’s impossible to walk with it. I complained about it to the Airways and they didn’t offer any help nor solution to the situation. Staff was so rude, they said maybe it is my fault to put 21kg in a big size luggage. Really disappoin...

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4/30/2019 S Murray

✅ Trip Verified | I was supposed to fly from Brisbane to Melbourne on Tigerair flight TT541 which was supposed to take off at 7:30 PM on 18th Apr. I reached airport at 4:45 PM and completed my security check-in. Around 5 PM I received a message from Tigerair that the flight has been cancelled. Remember this is the second time t...

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4/23/2019 Mousa Shannun

✅ Trip Verified | Adelaide to Melbourne. Very poor customer service at the Tigerair Australia checkin, although I have checked in online using their confusing online checking system but they did not allowed me boarding as they think my my online chekin was incomplete. And despite the 2 hours flight delay as I was forced to purc...

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