Titan Airways

Customer reviews

9/30/2019 Jon Peacock

Not Verified | Titan Airways flew us back from Mytilene to Manchester (Flight ZT1501) as part of the repatriation after TC collapsed. The flight was excellent, particularly the stewardesses who were helpful, efficient and courteous. The plane was very clean with better leg room than I’ve had before on a typical economy class ca...

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9/30/2019 Carol Stansfield

Not Verified | Rhodes to Birmingham. We would just like to say a big thank you to all the crew on our aircraft from Rhodes to Birmingham that brought us back on the 29th September due to Thomas cook not trading anymore. The staff was so friendly and professional. Thank you once again .

9/28/2019 Dave Haywood

Not Verified | Kos to Birmingham. Massive thank you to Titan Airways for bringing us home from Kos, not only was it the smoothest flight I have been on but the cabin crew were the best too. Extremely professional. You are all star's.

9/25/2019 Lesley Burgess

✅ Trip Verified | Las Palmas to Bristol with Titan Airways. Would like to thank all staff for getting us home at this difficult time due to the collapse of Thomas Cook Airlines. Very helpful, free water and a lovely tea and biscuits after queuing for hours in airport. They were fab, thank you again.

9/24/2019 Ian Winchester

Not Verified | Zante to Birmingham. Titan Airways were brought in to fly us back from Zante after the collapse of Thomas Cook. They were very friendly and efficient and offered everybody complimentary tea and coffee. They made what could have been a difficult time very relaxing.

5/5/2019 Maureen Olive

Not Verified | Stansted to Tenerife. I was booked to fly out with TUI Airways but got a call to say we were now flying with Titan Airways. I wasn't happy, never heard of them. Before we flew downloaded there app and could watch films etc via there wifi, we had more leg space, the plane was clean.

3/21/2019 Christopher Powell

Not Verified | Flew to Banjul with Titian Airways as part of the Gambia experience from Gatwick on the 8th of March. Had a lovely flight, all the staff were lovely. We returned on the 19th of March but unfortunately we had on board a drunken abusive passenger, the cabin crew handled the situation very professionally and even wh...

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3/4/2019 Chris Payne

Not Verified | Grenoble to Gatwick with Titan Airways. Clean, new plane - lovely crew. They have a free app with films etc - download before you go. Great - flew with Mark Warner. Very professional - inflight refreshments all good.

10/11/2018 Steve Read

✅ Trip Verified | Gatwick to Alicante. I had no choice in flying with Titan as I booked with easyJet. However, the seat I purchased was not available and I have ended up halfway down the aircraft with no extra leg room and the front toilet is out of order before the flight departs!

9/15/2018 Gary Howells

Not Verified | Gatwick to Dubrovnik. Booked BA but got this awful Titan Airways aircraft. Terrible. Very cramped with little legroom. Knees wedged into the back of the seat which is made of a hard plastic. Reminds me of flights from the 1980s. Seat also too short on the backrest so no head support. Worst flight I've been on for...

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8/26/2018 Jordan Munt

✅ Trip Verified | Dubrovnik to Gatwick with British Airways operated by Titan Airways. A fantastic flight, a very nice and modern cabin interior with lots of legroom and very friendly crew. Would definitely fly with Titan again!

7/2/2018 T Warner

✅ Trip Verified | Paphos to Gatwick. Worst flight I have been on. Booked British Airways hoping for an adequate service and was subsequently informed that Titan would be fronting the flight. Starting with a two hour delay for boarding, huge queues for the check in (also delayed) and sitting on the tarmac for another 50 minutes...

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6/16/2018 Steve Cooper

Not Verified | Tenerife to Gatwick. Absolutely dreadful. This was a British Airways flight operated by Titan. The plane was old, the seats were poor (broken due to overuse). The main food choices had run out on the outward flight. The cabin crew worked alone to deliver the catering trolley and didn't have a clue on customer ser...

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6/12/2018 C Heaney

Not Verified | Flew as part of British Airways booking flying from London Gatwick to Malaga. Head steward great with passengers but a couple of others were rude and officious! Nowhere near as good as British Airways on return journey.

5/30/2018 J Tanner

✅ Trip Verified | Gatwick to Alicante booked as British Airways and operated by Titan Airways. Horrible service. I had booked through BA so was surprised to see a Titan aircraft. An old aircraft, uncomfortable seats and rude abrupt crew. Definitely do not want another repeat experience.

4/2/2018 L Dawe

✅ Trip Verified | On Easter Sunday my family were flying back home from Chambery to Birmingham. We arrived at the airport well in advance of scheduled departure but were rushed through for an early departure, which normally we would be pleased but did not have time for family to eat or drink anything, having to leave hotel earl...

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3/16/2018 Helen Tucker

✅ Trip Verified | Gatwick to Tenerife. We were cross to find our BA flight had been changed, without notice, to Titan Airways. No proper food service and limited beverages. However the staff made this flight memorable. They were charming, helpful and informative. Despite limited supplies we were kept refreshed and entertained. ...

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4/19/2017 R Leimer

✅ Verified Review | Flew Titan Airways from Arlanda to Rome Fiumicino. Smallest, most cramped flight I've ever been on. Entertainment required an application to be dowloaded before flying, which was not clear before or on the plane. The cabin staff did not inform about this either. The cabin staff was pleasant enough and the pi...

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3/14/2016 D Thomas

A very professional outfit. Kept fully informed when flight from Gatwick diverted to Grenoble as a result of security alert at Chambery. Both flights with Titan Airways smooth and uneventful with excellent landings. A welcome change to have pleasant and obliging service from cabin crew and informative announcements from the flig...

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2/19/2016 Susan Perrin

Fantastic experience with Titan Airways from London Gatwick to Gambia, upgraded to club cabin and worth every penny, excellent food, wonderful crew. This was a Winter charter for The Gambia Experience and it was excellent. The crew could not do enough for you. The check in at Gatwick was not great due to the check in girl needin...

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