Turkmenistan Airlines

Customer reviews

1/25/2019 Joe Williams

Not Verified | Ashgabat to Birmingham. This was a last minute booking due to a business meeting back in the UK. The best way to describe the airline is "Disorganised". Ground staff are surly and don't appear to know what is going on and the flight crew are not a lot better. I flew on a 737 which was worn and dirty. Only 4 fare ...

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12/9/2018 Sudarshan Sharma

✅ Trip Verified | Birmingham to Amritsar via Ashkabat. No nonsense air line. Great Indian vegetarian food. There was no flight screens, no seat screens. We stopped at Ashgabat for one hour, its nice modern airport with all facilities. The good thing was that the time at Ashgabat and time in India is only 30 minute difference.

10/4/2017 R Beale

✅ Verified Review | Ashgabad to Birmingham. I read some reviews before I flew on this airline so my expectations were pretty low. People were smoking in the toilet throughout the flight, pumped into the circulating air conditioning, it stunk. The stewards did two meals and two coffees in the entire flight. Was a drunk passenger...

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6/8/2017 M Lewis

✅ Verified Review | Paris to Ashgabat. Check in baggage allowance was 25 kg, not the 33, that most others have. Flight left on time, 2/3 full. Plane new, but no entertainment except map overhead. Seats maybe cheapest I've ever seen. Like most 737 planes rows near exit doors do not recline. food was hot, ok, but definitely not t...

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6/8/2017 M Lewis

✅ Verified Review | Ashkabat to Bangkok. As other flight from Paris, 2/3 full so easy to move seats. Food was worse this flight, barely edible. Plenty of soft drinks, but never had someone hand me a packet of instant coffee and a cup of boiling water. Seats cheapest ever. No in flight entertainment except overhead map. Was way ...

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4/7/2016 James Smith

Was booked on Turkmenistan Airlines to return to the UK after completing a work assignment in the Caspian. First of all, by their nature, the Turkmen people are standoffish. Multiply this by 20 if they wear any form of uniform, so going through Ashgabat Airport is not an enjoyable experience. The aircraft, a Boeing 777, looked f...

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4/2/2016 A Counsell

London to Bangkok via Ashgabat. I read the reviews for Turkmenistan Airlines before I flew, and thought that if I went in with low expectations then I couldn't be disappointed. I was wrong. The outgoing flight was delayed by 2 hours with no apology and worse there was nobody to be found to explain what was going to happen with o...

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3/21/2016 A Lawes

Birmingham to Amritsar via Ashgabat with Turkmenistan Airlines. Flight time was moved forward by a few hours and we were not notified. When we arrived at airport they were already boarding the aircraft. Fortunately we could still check in and did not miss our flight to India. Staff are a bit disorganised. Seats were allocated so...

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11/22/2015 Rishi Bansal

London to Amritsar via Ashgabat with Turkmenistan Airlines. Disappointed with the staff and the service both ways of the route and the staff seemed disorganised of what they were doing. We were delayed by 4 hours and we sat in the plane without the staff giving any snacks or water. The seat quality was also bad. The size of food...

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11/3/2015 Suki Samra

Flew Birmingham to Amritsar via Askhabad return on Turkmenistan Airlines and flights delayed on both occasions due to plane issues at Ashkhabad Airport. Going out we were delayed 6 hours, and 4 hours on return flight. We were made to wait ages before being given any info re flight issues. Staff on flight were miserable and curt ...

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9/2/2015 J Kaur

Birmingham to Amritsar via Ashgabat with Turkmenistan Airlines. There no delays, the food was great but the cabin staff as usual were cold-faced and miserable. There were a lot of chatty passengers that helped make the experience good.

8/22/2015 B Kaur

We normally use Turkmenistan Airlines regularly to fly to India. Have been doing for over 10 years. We will never be flying with this airline again. On the way to Amritsar on the 31st July the crew on the flight were so miserable and safety was of no interest. Although we made it clear I couldn't eat meat when I booked the ticke...

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2/18/2015 Andrey Kislyak

Ashgabat to Minsk. Brand new Boeing 737-800. Good seat pitch config 3-3 seats are comfortable enough. There are only TV's in the middle of the cabin there is no other entertainment. Flight attendants are very polite. Good value for money comfortable and enjoyable experience overall.

9/22/2014 Jaz Singh

Travelled from Birmingham airport to Amritsar airport via Ashgabat. Plane looks a bit dated staff are very nice and they gave us food which tasted beyond satisfactory. The seats were comfortable and I was impressed with the leg room. Flight was comfortable but never ending due to lack of entertainment in-flight. I strongly advis...

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8/18/2014 Haji Murat

I flew from Ashgabat (ASB) to Moscow (DME). I flight with new Boeing 777-200LR (EZ-A778) which airline has purchased recently. On board is very spacious and beautiful. Everywhere there are plasma screens but the entertainment system is not yet working. The staff is pleasant speak 3 languages: Turkmen Russian and English. Aboard ...

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4/27/2014 S Heer

Flew from BHX to Ashgabat. It was a night journey but no blankets offered. Food was not very nice so I took my own with me the drinks were ok. This was on a Boeing 757. No entertainment but I was already aware of this as I had flown with them before the leg room was good. Some staff were nice.

4/1/2014 R Gill

Worst airline and customer service I've seen miserable staff who don't smile. Travelled with them once before and was unimpressed however gave them the benefit of doubt and used them again. Heathrow to Ashgabad 3 seats together for my family which is what I would expect Ashgabad to Amritsar they split our seats how on earth can ...

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1/13/2014 Rashim Signh

Travelled out to Punjab on 22/12/13. Flight delayed from 4.40pm to 10.40pm. Pilot advised it would take 5hrs 50mins to Askerbad and it landed on time then flight to Amritsar was 2hrs 15 mins and again it landed on time. Waited at Askerbad for approximately 90 mins while crew changed and 757-200 was refuelled and cleaned out. Pla...

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11/1/2013 John Miller

Flight out of Heathrow was in economy flight nowhere near full so had 3 seats to myself food surprisingly top quality but service lacked friendliness. Cabin was shabby and in need of refurbishment! Pilots made no announcements. Flight back to Heathrow I was upgraded to business class without asking. The seat was obviously bigger...

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2/20/2012 K Kaur

LHR-ASB-ATQ. I travelled with my elderly mother and all I can say is never again. Rude FA food inedible no entertainment aircraft old and dirty. Lay over in ASB a disaster we were made to walk from the plane to the terminal and back again and negotiate stairs covered in ice - outside temperature was -17C. Complete chaos in the t...

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