Airplane Boeing 767-400ER (764) United Airlines has 3 classes on board with total of 242 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|polaris||75||21||1 - 8||39|
|economy plus||35||17.3||16 - 24||70|
|economy||31||17.3||25 - 44||133|
Eight hours in this seat is punishment worthy of Torquemada. First, you're provided with 2 pillows and 2 blankets - and no place to put them. Second, you have to be an acrobat to connect the headphones to the jack - it's over your shoulder and you need a mirror to be able to find it. Third, once reclined, the footwell is just that: one foot will fit, two won't. If this is the best United can do with its Polaris con, I'll choose Premium Economy next time. Seat width and pitch really aren't much different, and at least both feet will fit under the seat in front of you.
I found this standard Economy Plus seat on the long haul EWR-HLN to be perfectly fine. Good pitch which provides sufficient legroom (though admittedly I'm 5'5" 140 lbs). Just as importantly, you don't feel claustrophobic when the seat in front of you reclines and you don't feel sorry for the passenger behind you when you recline yours. This is an updated aircraft with little headrest wings and a seatback screen in front with lots of movie choices. USB outlet on the screen in front and power outlet below the seat. Make sure you bring food because the purchase options are quite limited for an 11 hour flight.
I was very pleased with this seat. It was an aisle seat, in the center section of the plane. It truly was unbelievable how much legroom there was. It definitely is more than worth the extra money.
Not bad. Standard coach seat. Nothing interfering with under seat storage.
I enjoyed the flight from Rome to Newark. The seat was comfortable and I had enough space to work. Service was good...except for loud argument between to flight attendants. It was a bit embarrassing to witness. And the announcement system was on so the whole plane here it. The plane is definitely old but this seat was fine.
Flight from EWR To ROM was very diaappointing. Flight was held for connecting passangers for about 40 min. (UA isn't paying attention to airport transit time in EWR.) As others have noted the flight attendants seem to ignore this section of the plane. And the seat was small, there was no place to put laptops or other things needed while flying. Very cramped. I would not fly this seat again.
I didn't like Seat 5A at all unfortunately It wasn't spaces at all Like the Boeing 787's and 777's I spilt food all over myself because it wasn't spacious
We were assigned 18 A-B. Wonderful seat, lots of legroom, decent seat width for Economy cabin. (Note that plane was 767-4 that day). Only 1/2 window in 18A (one window between 18 and back of 17 was a blank panel, no vitrine. We moved back to row 19 .. same comfort level plus excellent visibility out due to both windows (really 1-1/2) being present and unobstructed.
Just flew this flight from Paris to Chicago. The seat had good leg room and was adequately comfortable for 61 man. United has addressed the tiny screen entertainment issue by offering a great wifi option. Just download the United app onto your device prior to the flight and you can view great options on your own device during the flight. Flight crew was very kind and professional.
One of the worst possible seats in business class. United's "Polaris" is just a bunch of jazzy, flashy marketing lingo for "We're rebranding these crapy planes - pay no attention to the man behind the curtain". Anyway, 5D is sort of a service purgatory. The forward attendants think the rear attendant will address needs and vice versa. I had this seat twice (I selected it - thought it would be good) on a recent trip to and from Europe. Same thing happened on both transoceanic flights. The forward crew left me for the rear crew; the rear crew left me for the forward crew. By the time I got my entree, the forward crew was coming down the aisles with the damned dessert cart. So not only did I get overlooked, by the time they did get me, everyone else was done. I had to navigate out from under the mound of wires, cords, and connections and contort myself out of partial recline on both flights to request water so I could swallow that crap they called dinner.
United uses this seat for crew, and weeks after reserving 6D and receiving multiple confirmation emails, United booted me from 6D with no notice. They were not able to offer any explanation over the phone, nor were they able to provide another seat in row D.
Seat 5A in BusinessFirst IAD-BCN. This is a pre-merger Continental plane. BusinessFirst seat very comfortable (I am 179cm). I find this an excellent plane and much superior to the 777 in terms of cabin layout, sad to see it is discontinued by Boeing. Only thing they have to address is this loud DONG sound when the captain toggles the fasten seat belt sign, it is loud enough to wake you up. Plenty of storage space, and good service. Food was too much (both quantity and duration), if you do the full menu you only have like 3 hours left to sleep, so my advice is to consider the express dining option if you want to make the most of your flat bed seat.
Good seat. Lies almost flat, and is comfortable. This with 5L would be good for a couple. I am 6' 5" and when the seat was fully extended, could not lie straight flat. My guess is that persons 6' 2" or less will be able to lie straight flat. Irregardless, excellent seat. 1st class service was good for domestic and long flight.
I find these 764 planes very comfortable in all classes. Unless you're very tall, I don't see much advantage in upgrading to Economy Plus (I'm 180cm and was fine in both normal economy and economy plus). Will be trying BusinessFirst soon on this plane. Overall this 767-400 has a far superior configuration over the 777 on United, and also the cabin crew seems more fresh and responsive (on the 777 they tend to disappear into the crew rest area, which the 767 doesn't have).
MAD-EWR, further better than expected as the reviews made me think the flight would be horrible. Good legroom, at the same level as the Arab carriers. Not worthy to pay for economy plus (at least for seats 33 A and B). Good AVOD with personal screen. Food is not the best, but it is ok taking into account good value for money. I will definitely reccomend this flight.
The extra legroom made it worth the upcharge for Economy Plus for this international flight. Galley noise and light was noticeable, advise bringing ear plugs & eye mask. Configuration of bathrooms and galleys makes it impossible to stand up and stretch except in the aisle. Good food and good entertainment screen options.
These are often old Continental birds with their superior seating relative to other UA aircraft with (alternating) backward facing and far narrower business class seat configurations. However, the footwell is not large enough for sleeping on one's side unless you are shorter than 5'8". There is some seat-by-seat variation: Footwells are uniformly smaller in the middle row (seat D) and window seats near the front of the business first cabins (seats A and L).
This row has loudspeakers over both aisles, thus,when making announcements, the seats under those speakers get a louder than normal blast. Also the ratio of restrooms to seats for business first vs tourist is asinine. Physiological needs are the same whether in BF or T class.
united BusinessFirst seats are very comfortable and lie flat. However, 1B is very close to the forward galley, which is also the hang out for all the flight attendants. So, consider yourself part of the flight crew in this seat!
The seat was more comfortable than all European carriers. In flight entertainment was great with huge selection of movies, TV series and audio. Response of touch screen also great. In general a very nice and comfortable experience for our 7,5 hour flight (EWR-MUC)