Airplane Boeing 787-8 (788) United Airlines has 3 classes on board with total of 219 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|polaris||78||22||1 - 6||36|
|economy plus||35||17.3||16 - 22||70|
|economy||32||17.3||23 - 38||113|
788: 1A. This seat is good. Sat here in both directions to CTU. Good isolation against the windows (2), but monitor and footwell don’t exactly match the angle of the seat bc of curvature of plane...so it’s a little awkward. However, sleeping is not a problem with no noticeable restrictions. Seat 1B gets hit by a very bright white light installed directly behind the cockpit door. It’s like a street light—very bright and it’s never off. 1A does not get hit by this light. Galley entrance adjacent to door 1L doesn’t have a privacy curtain for some reason (probably emergency egress, etc.). Galley entrance on other side by door 1R has a curtain that is kept closed during sleeping hours so both seats 1K/1L are isolated from the glare but the FAs sit right on the other side and chat. Both center seats 1D/1E appear to be isolated from the light. Of course to seep this isn’t an issue with the sleep mask; watching a movie in a dark cabin is another. All seats in row 1 have larger footwells bc they’re bulkhead seats (same with row 4). In summary, IMO best seats in Polaris in order are: 1D, 1A, 1E, 1L, 1K, 1B. // ROW 4: Despite also being a bulkhead row with larger footwells, it isn’t the same as row 1. Here is the read: Seats 4A/4B both get a lot of direct fwd galley light. The light is the ambient Dreamliner blue light installed in the galley ceiling—so at least it’s not a glaring light source like you get in 1B. Same with 4D/4K/4L—these are all in the light from the galley. 4L is a little more isolated though. The only seat free of galley light in row 4 is 4E. There are no curtains that separate the mid cabin galley from the aft Polaris cabin. This is not ideal. Also, the right side of the plane is just noisy throughout bc FAs sit on that side. There is a single fold-down seat and FAs gather and keep one another company. The left sides of the galleys are reserved for food and beverage carts that are left out for PAX. So much quieter. Space in front of 1D/1E is used as snack area, but the area is recessed and pretty much hidden from the occupant’s view. Some stationary foot traffic, but it’s a non issue. This aircraft has adjustable vents at ea seat.
I concur with many of the comments about the dreamliner. However, anyone complaining about the window letting in the light or noise from the galley or flight attendants talking, can simple put on the eye shades and ear plugs provided to them in the toiletry bags provide by the airline.
6D. Last row of biz class in 2-2-2 config. Not ver private. The middle seats are farther back than the side seats and your head is pretty much in economy. Means your seat gets conversations and service carts and overhead lights from econ. Not recommended.
I've flown on most seats in business class on this aircraft at one time or another. I prefer row 5 or 6 because it's away from the galley and lavatory. Others have noted that the windows have tinting but no shades and in direct sunlight this can be a problem. This is correct. A suggestion which can really help if you're flying during the day: book a seat on the side of the aircraft away from the sun. For example, if you're flying east to west (in the northern hemisphere which has to be just about all UA flights), take a seat on the starboard side of the aircraft. It helps a lot.
In addition to the proximity to galley and lavatories, the bright lighting in the galley adds extra disturbance to travelers without eye mask. No storage pocket in front. There is a chance to be hit by the cart if the flight attendant wasn't careful.
DEN - LHR, United lifetime million miler. The first and fourth rows in business have the best footrests and a wide space for you feet, especially if you have a large foot (size 12). The business seats in the other rows have pretty awful foot wells. Row four should not have a warning. They are the best seats in the house (I sat in 4E on my way over to London from Denver). Warning on the overheads above rows 1 and 2. There are no center bins as United appear to have equipment above those seats. If the other passengers carry-on a lot of stuff, you'll be left without a place for your roller bag. Board early if you have the center seats in rows in 1 or 2. On the meal service, United Polaris is poppycock. They serve you a tray in business class. What? The food was marginal from LHR to DEN. Between the tray and quality of food, it was like eating in a dorm cafeteria.
While the seat is lay flat. The location for your feet is limited to 14" - 18", if you don't sleep on your back is very hard to find a comfortable position.
This is actually a nice seat. The seat has full recline. The lavatory is about 9 feet away and not a bother at all. The only slight nock is the fuselage curvature starts in this row so you have slightly less room between the seat and bulkhead. Overall good seat.
There is a small jog in the aisle alignment from economy plus, so the carts bump into this seat quite often. There is also a bump in the floor at the same spot which means extra noise as the flight attendants try to move the heavy carts over it.
I enjoyed 6D on my flight from Dulles to Paris in March. The seat was comfortable and by the aisle. The extension of the seat into the bed setting was an added benefit. I arrived early the next morning, rested and ready for the day's activities.
6D is a great seat. Most comfortable sleeping seat I have had on any United plane. Easy access to aisle with nobody climbing over you. Quiet--no bathroom nearby. More storage space than 777s. Highly recommend
The 787 is a great plane in general. Noise level is down from 777 and 767. Seats are similar with limited storage. Footwell storage is not even enough for shoebox. Window seating gives a little more room for in seat storage such as magazines and or ipad, between seat and fuselage. Window blinds are fair as they do not completely darken the cabin. Got to compare upon return as I flew on a 777, cabin was pitch dark unlike 787. Remember to ask for foam padding for nights rest. I does make a difference.
Travelled BC. Don't like facing someone I don't know before take-off when screen has to be down. Seat comfortable, and easy to adjust. Light behind head is OK, but could be better. Food excellent. Service also very good. Stewardesses seriously overweight - is this a safety issue? Plane quiet and smooth. Travelled all day in a darkened cabin from London to Rio. Could do nothing about it. Strange, all windows with blinds down, and cabin lights off. Surely that's for night travel?
I have taken UAL 954-955 back and forth between SFO and TLV many times. I agree with others that the 3-3-3 configuration is too tight. I always choose a D, and fortunately with status I usually get an empty middle seat next so no one climbing over. My biggest complaint is the crappy service. Within a couple of hours the lavs on these flights look like there was a food fight, and the flight attendants seem to check them rarely. Once three trays of food dumped off the cart into the aisle right next to me. They just drove the cart right through the mess. Later a flight attendant came and scraped up just the biggest chunks. The rest of it just stayed there for 14 hours. The staff have plenty of time on this long flight, they could clean the place up a bit.
This might be the worst business class seat I've had on any airline. It is inches from the Galley and the noise from talking and clanging is almost non-stop. Plus the aisles on this plane are incredibly narrow, so the armrest, and often my arm, were forever getting bumped into by carts, passengers and crew. Avoid this seat, in fact, avoid this aircraft, at least the way configured by United.
There are two problems with this aircraft: 1. the reading lights are misaligned and beam on the head of the passenger rather than on the tablet. As a result, the head of the passenger creates a shadow on what he/she writes, read, or type on the keyboard of a computer. This makes any serious work very difficult. 2. During the flight, the crew darkens all windows (you cannot get yours clear again). So, you are deprived of natural light for most of the trip, which aggravates the problem of the misaligned reading lights (since this become your only source of light) and creates a very uneasy atmosphere (you are forced to sleep even though the flight is in daylight for mots of the time).
I was on the flight from SFO to XIY. This flights departs on 1-ish PM. As part of the Polaris Business Class, the windows are "tinted" rather than open/close. The tinted feature was pretty cool as it allowed you to look outside without the sun shining on you; however, the tint does not become fully dark. My main complaint is that I was unable to sleep comfortably. Because of the departure time (daytime instead of evening), it was sunny the whole flight.
I love the seats 27D,E &F - we are tall people :-) and these seat have the best leg room!
TLV to SFO yesterday. Worst business class seat that I've been in that I can remember. Location is terrible. The seat juts out into the aisle and almost everyone that walks by in the aisle hits the seat armrest. The proximity to the galley is ridiculous. The seat is almost IN the galley.
787 is a much better plane for the airlines than for the pax. Give me a 747 0r 777 ay day. The lack of windowshades...those stupid dimming windows are massive waste of money. United's business class pales against any Asian or Middle Eastern carrier. From the seat to food. It IS better than the back of the plane, Each year they give you less for more $$!