Airplane Boeing 787-9 (789) United Airlines has 3 classes on board with total of 252 seats. Use airplane seat map to find which ones are more comfortable and which ones should be avoided.
|polaris||78||22||1 - 8||48|
|economy plus||35||17.3||16 - 24||88|
|economy||32||17.3||27 - 41||116|
One of my favorite seats on this plane. Plenty of room, near lavatory and that is not a bad thing.
This is a window exit row seat, but about as bad as these get. BAD: The sidewall of the plane narrows here so there is less window side room than in a standard window exit row. And it narrows again in front of the seat, so there's less leg room than you would expect. And there's there exit door contraption, which limits it more. And there's no window. No storage during takeoff and landing. GOOD: you can get up anytime, which is a big plus. No cold air at the seat like in a 777. Lots of space in front of the seat to dump your stuff in flight. You get your own power plug. You can get rid of your food tray without waiting for the pickup.
The 787-9 used on the flight from Sydney to Houston direct has seats in Y+ and Economy that have only a couple of inches of recline. In fact, at the end of the flight, the attendants did not have to tell people to adjust their seats because they all looked upright. And they were. For a 16 and a half hour flight, this is disgraceful. Every time I fell asleep my head hit my chest and I woke up. Seats also too narrow. Will never fly with United again.
This is the best seat in the house, from my point of view. It’s an aisle of two middle aisle seats in the smaller 3 row section of business/first. Nearest the “generally” cleanest/largest bathroom. Service is a bit more relaxed. 3D isn’t a bad seat either though. Seats lie almost flat. The headrest keeps it up a bit. But it’s in the 5 row section. The aircraft is pretty “smooth sailing” even in the stormiest weather.
The seat width felt a little too narrow for me, and the recline could be better
Plentiful leg room for me (5'9"), but my right shoulder felt a bit cramped. I flew this for SFO-HND
My seat was 3A. It was okay but feels too narrow for Business Class seat. My height is only 5.5 (about 168cm) and weight is 140 pounds(63kg). To be fair, I fly only Business or First Class internationally with Emeirates, Lufthansa, Asiana, Austrian, Americans, JAL. So far, United Business is the worst seat. Even you have to jump over other passangers when you go to the toilets. United has 2-2-2 seats for the Business Class feels very narrow than most other airlines Business Class. I think United should change the seat 1-2-1.
This is one of the best business class seats on the aircraft. Seatguru's is wrong.... the lavatory isn't close. there is no noise from the galley. Most importantly, the bulkhead seats have huge footwells. I'm 6'3" and was able the stretch out with room to spare.
Great legroom overall. No comparison by far. Got lucky to not have anyone in the middle row, so cannot complain about having an extra tray table and seat to keep stuff needed during the flight. Flight attendant jump seat is right in front as well as the restroom. Pros: - legroom, virtually 'infinite'! Cons: - keep getting bumped into by fellow passengers moving up and down the aisle, more so because it is the last row before the restrooms - adjacent to the galley used as staging area for meals, so risk getting smacked on toes by carts and flight attendants trying to rush through the meal service - congregation area for restrooms and people looking to stretch. - restroom smells can wander your way, if you are unlucky. In nearly 18 hours I was here, I smelled the restrooms maybe only twice though. - can be a bit colder initially here due to exit but will warm up once they adjust the heat on board. Definitely a 'Yellow' seat; you get some but you lose some here as well, decide what's more important based on Pros/Cons I mentioned above.
NB the arm-rests on this row are fixed (the entertainment system folds out of them), so cannot be lifted to allow you to lie horizontally across them should 1/2 of the neighbouring seats be unoccupied.
As a 6'1" guy this was great. The extra legroom was fantastic and very much worth the up-charge on the LAX to Narita flight. The flight wasn't bad at all. The seat was pretty comfy but still a bit narrow.
This seat (along with 1A/6A/6L) should be GREEN. Because of the significantly wider foot area, these are the best four seats on the aircraft, especially if you are taller than 5'6". The aisle seat separates you far enough that the noise of the galley/head are unnoticeable. The biggest bonus is that the foot area is not tapered to fit under the seat in front of you, hence quite wide and you can fit your entire backpack under the ottoman, hence anything you store on the floor will not interfere with the movable footrest.
Seat 27C is an exit row seat and has extra legroom, but is narrower than a standard E+ seat because the arms hold both the pop-up tray and the AVOD screen. There is no underseat nor any other storage space. The extra area due to the presence of the exit door is very large, and passengers will congregate there to talk. It is also opposite the galley and FA's leaving the galley will bump into you. Also passengers will congregate in and outside the galley forcing passengers from the rows behind you to bump into you as they walk to the lav. I rate this seat red. Some of this would apply to 27A and 27B other than the bumping part, and the seats on the opposite side of the aircraft.
Not as bad as I thought it would be but certainly not as comfortable as Air Nz 787, but great selection of movies food and drink so so.
This seat is not yellow. In fact, there's a bit of space between the seat and galley since it's a storage, however, it could be disturbing if the crew keep getting pillows out of the storage. Crews also like to put stuff on the storage, but that did not disturb me at all. Extra space on the footrest when recline to 180. This is a bonus only in row 1 and 6. Those spaces are precious
This seat hardly went back at all and was very uncomfortable for a 9 hr. trip. We lucked out and had no one in middle.
I found this seat to be narrow and not anything like what I expected on a Dreamliner. I sat next to my husband who was in 1A at the window, but it would have been very close if it had been a stranger. These seats are also just behind the galley which was loud and made it impossible to really relax or sleep. We just took the same plane on Air Canada from Vancouver to Frankfurt and the experience was so much better. They had pods so basically - one seat where United had two seats. United's configuration is 2 - 2-2 where Air Canada's was 1 - 2 - so 4 seats where United crammed 6. The Air Canada plane had so much more room and so much nicer. I would gladly go back to the 747 or an A-380 for a much more comfortable and roomy seat and not being on top of your neighbor. If you are paying for business class to Europe - check out Air Canada or Lufthansa who both provide better food, service and seats. I wouldn't fly this plane again in Business unless it was really inexpensive.
overall a very confortable seat. The footwells in the bulkhead seats are much wider than the others and make for a much more comfortable sleep. I don't understand why United don't have curtains between the cabin and the galley. As others have mentioned the light in front of the cockpit door is very bright and can be irritating. They have attempted to compensate by a small curtain high up directly in front on the light but it's the general brightness which is annoying and would be easily resolved by a seperation curtain as all other airlines have. Sleeping with an eyemask is mandatory in this seat. Service and food were excellent.
Granted, there is more legroom in Y+, but... the 787 was originally engineered for 8-abreast and airlines (except NH) are squeezing 9 abreast; the unescapable result is a VERY narrow accommodation, with ridiculously narrow aisles and seats. Besides, the recline, even in Y+ is ludicrous. In the end, 15.5 hours SFO-SIN comes close to violating the 8th amendment.
The seat is reasonably comfortable. However, the shoulder reading light is so poorly designed as to be useless. Such light (usually a rather long flexible tube allowing personal adjustment) is a standard of business class seats, but on this plane, it is located... behind the seat back! which totally masks the light except when significantly or fully reclined. Ceiling reading light is not adjustable, so this makes reading a book or working on a paper notepad next to impossible. This design is totally asinine; even a 6-yr. old would understand that this represents an unacceptable goof in design.