WestJet Fleet

619 WestJet reviews

7/1/2019 P Ellis

✅ Trip Verified | Vancouver to Orange County. If your traveling for business w/o luggage it’s fine. They are trying their hardest to make a profit in a small margin industry. I will not fly this airline again because of all the fees they keep asking for. We paid for a premium seat and still had to pay for our luggage. By the tim...

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6/26/2019 N Varlen

✅ Trip Verified | Our 10:00 pm flight from Toronto to Barcelona was initially delayed for a few hours due to some issue with a door part that needed replacing, then cancelled and rescheduled for 24 hours later. Had a very long wait for hotel and food vouchers to be sorted out, at 2:07 am we finally got the voucher. Didn't get t...

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6/23/2019 J Fordam

✅ Trip Verified | Hamilton to Calgary. Late departure as has been my recent experience on WestJet. Flight about 1/3 full. Bored flight attendants went through the motions of friendly service but could hardly wait to retreat to the back of the plane and chat amongst themselves. I was not offered a receipt when I paid for my in f...

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6/23/2019 A Ralph

✅ Trip Verified | I have flown WestJet many times, both on short haul flights within Canada and also between Canada and the UK. On all of the flights I have had with WestJet, I’ve had a great experience, with good value for money and customer care through the booking processes, airport processes and flight processes. I also find...

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6/21/2019 T Quinn

Not Verified | Calgary to Vancouver. I found WestJet Airlines an overall great airline and an amazing experience! Awesome crew, good foods, But not very good inflight entertainment, This is probably my favourite Canadian airline, I would suggest it to people.

6/14/2019 Arsalan Tavassoli

Not Verified | Travelling from Toronto to Paris indirectly with WestJet Airlines. Did not allow to change my seat on the first flight. Did not provide food for such a long flight. Did not have any TVs. Uncomfortable and small.

6/13/2019 Eugenie Elaine Robb

✅ Trip Verified | Victoria to Calgary. This is my second time flying it with WestJet and I can only describe my experience as mediocre at best . Every time I take this plane I am always placed in the back next to the toilet . I have confirmed my flight within the stipulated time hence, I should be able to get a better seat. The...

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6/9/2019 Abdallah E, Boeing 767-300ER (76W) seat 8K

I had the "window seat" 8K from Toronto to London for an overnight flight. There was not a window. Instead it was a wall. The window seats in the rows in front and behind all had windows. Since it was overnight, I fell asleep against the wall and slept fairly well for sleeping on an airplane. I thought the seat was spacious and ...

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6/8/2019 L Maxime

✅ Trip Verified | Orlando to Québec via Toronto. First time with this airline compagnie, worst trip ever. They just don’t care about their customers. Flight delay and miss connection so add 12 hours before I can fly back home and they pay nothing.

6/6/2019 Mark West

✅ Trip Verified | Montreal to Gatwick via Torontoon a Plus ticket. This airline provided excellent service throughout my trip. In Montreal I arrived at the airport very early for my flight as I had a sudden change of schedule (I was leaving a day earlier than expected) and had to check out of my hotel many hours before my sched...

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5/27/2019 M Neale

✅ Trip Verified | Vancouver to Kelowna. I made the mistake of choosing west jet because it seemed to be the cheapest and now I understand why. I had a later flight than I required and noticed multiple unfilled flights leaving before mine. I inquired with WestJet staff to see if possible I were able to get on an earlier flight. ...

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5/27/2019 Peter Pomeranze

✅ Trip Verified | Gatwick to Calgary. This is a world class business class service. Seating is pod style 1-2-1,cabin staff is warm and efficient, and the food was excellent. Wi.Fi is available for purchase and the entertainment system is terrific. I truly wasn’t expecting anything this good. Kudos to all involved.

5/24/2019 Clive Earby

Not Verified | Gatwick to Edmonton via Calgary. I had expected The Canadian version of Ryanair, pay for bags etc. and did not expect complimentary food/drink. I was surprised, staff excellent, in flight service perfect, nothing not to like. I rate them as highly as Air India, or SriLanka Airlines, who are both top notch with ec...

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5/23/2019 Janice MacAulay, Boeing 767-300ER (76W) seat 10A

We chose these seats in advance for a fee so that we were fairly near the front and sitting together. I like the leather seats and the fact that each row has 2 seats at the window, 3 seats in the middle, 2 seats on the ther side. The middle bathroom is roomy compared to many other planes’ toilets. We didn’t use the entertainment...

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5/23/2019 D Lindsay

✅ Trip Verified | My partner and I were waiting on a return flight from Toronto via Vancouver airport to Victoria. About ten minutes prior to our boarding time, the gate desk made an announcement that the flight was cancelled due to a lack of crew and that there was no available flight till 9am the next day (over 15 hours away)...

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5/19/2019 Amanda Robertson

Not Verified | Toronto to Saskatoon. Customer service is atrocious. My flight was booked through a travel agent and when I checked in I was unable to change my seat without paying a $40 fee + a $30 baggage fee. I called WestJet to inquire about this policy and was told that my seat had been "assigned at random" - now let me ask...

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5/2/2019 Maurice Fiaschetti, Boeing 787-9 seat 1A

Great all around. The plane being a Dreamliner is new as are the pods in business section. I was flying Westjet and can’t say enough on the courtesy and efficiency of the flight crew

5/1/2019 Jon Williams

✅ Trip Verified | Bridgetown to Toronto. Westjet charges $30USD per checked bag. We checked two. Upon arrival at Toronto we find out one was removed from the plane due to the plane being overweight. I’ve been given the run around and spent hours on the phone attempting to get the obscene $30 they charged us to deliver the bag 3...

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4/29/2019 M Richards

✅ Trip Verified | It seems that WestJet has turned into a budget airline but still tries to come off as Canada’s best. When checking in there was no staff to help you print your own boarding pass, and check your bags. You have to pay to check a bag as well. On a 7.5 hour flight from Gatwick to Toronto, there was no free food pro...

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4/29/2019 P Staguci

✅ Trip Verified | Calgary to Vancouver. They provided me the worst customer experience that I ever had. My flight was cancelled due to weather conditions in Calgary (it was booked to depart 6pm) and I got rebooked to 4:30pm of the other day, almost 24 hours! I had to sleep in the airport all night and they didn’t offer any hote...

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