Air Astana


Aviones de Air Astana

223 revisiones de Air Astana

7/3/2019 William Reedy

✅ Trip Verified | Almaty to Dushanbe with Air Astana. Forced me off my flight during check in (plane was not cancelled, it was overbooked) even though I booked 3 months in advance. Staff said this happens everyday and could provide no help. They suggested I contact their office who has not responded to my questions. Staff even a...

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6/28/2019 P Richards

✅ Trip Verified | I have never been so positively shocked by any other airline in my life! I've heard nothing but good things about Air Astana, but my experience even exceeded those high expectations. On the 2hr45m trip from Baku to Almaty, there was a full amenity kit provided (that which rivals those on transatlantic routes) e...

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6/26/2019 B Marelicki

✅ Trip Verified | Nur Sultan to Shymkent. Extremely nice experience. Food and drinks served on short flight all included in the ticket price. Cabin crew very friendly and professional.

6/19/2019 E Galunov

✅ Trip Verified | Almaty to Istanbul. Please review your Cabin crew training program. KC 911 on 17/06 delayed for 30 mins. Actually there were at least 3 flights, which were delayed around of this time. Ground staff of Air Astana did excellent work. Even though it was crowded, they handle situation professionally. 5 star to Gro...

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6/14/2019 J Barlsen

✅ Trip Verified | Nur Sultan to Frankfurt. In every sense a 4 Star experience. As a frequent traveller it was my first 4 flights from FRA to ALA via TSE and back and I was impressed. An excellent product with attention to detail. The presentation and quality of the inflight catering in my opinion is slightly above a 4 star carr...

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5/30/2019 G Hin

✅ Trip Verified | Seoul to Istanbul via Almaty. I was uneasy throughout the flight. Passengers have been on board for over an hour and have not left. In the meantime, the announcement came 40 minutes later. The children's food came out as baby food. I asked stewardess the adult meals because child could not eat, but she decline...

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5/17/2019 German Zamorin

✅ Trip Verified | St-Petersburg to Istanbul via Almaty. A21 neo for both ways with Recaro seats,comfortable for 5-6 hours flight. Food was perfect, especially from Istanbul. Good choice of beverages. On the way to Istanbul I over slept my dinner, but I got it after and the coffee was hot. In Istanbul new airport I had to visi...

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5/13/2019 Pasin Buaon

✅ Trip Verified | My flight from Tbilisi to Bangkok via Almaty on 15-16APR. I wasn't sure what’s wrong with inflight service for sector ALA to BKK. My friend and I have asked crew for blanket as it’s very cool and we were unable to adjust the temperature due to the type the aircraft which didn’t have the option on the compartme...

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4/27/2019 Jan Schlimm

✅ Trip Verified | Excellent economy flight with Air Astana. This was an afternoon flight and they provide an amenity cit for all passengers and a blanket. Cabin crew friendly and hospitable. Several times they go around with drinks and the food was really delicious. A perfect Economy flight.

3/19/2019 C Gantin

✅ Trip Verified | Almaty to Istanbul. I use Air Astana for my domestic and international flights, I can say that they are best option for the region. The quality of service, aircraft quality keeps increasing.

3/16/2019 D Galetov

✅ Trip Verified | Dubai to Almaty. Overall impression is great. Flight attendants very attentive and nice - food is good. Entertainment, since I am traveling often, variety is limited for me. Renewed in two months, not enough. Some some standard business class seats, but I would prefer to Beijing a bed seat, it is night flight.

3/15/2019 Kanat Skakov

✅ Trip Verified | Almaty to Astana on an early morning flight in economy class. I was impressed by this aircraft which still feels very new inside. Inflight entertainment is available at each seat (with a USB port) and there is a good selection of programs. The flight attendants were nice and professional, good info from the pi...

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3/14/2019 Erdal Seyhan

✅ Trip Verified | Almaty to Astana. Consistency of ground service, food, cabin service and inflight entertainment are core values of this airline. Sometimes I push myself to have connecting flights to the destinations where they have no direct flights.

2/5/2019 C Norton

✅ Trip Verified | The shared Lounge Facility at Heathrow was very good. The ground crew and cabin crew were all very friendly as my wife was travelling with a very painful condition. The Business Class seats offer a great deal of room and can be arranged to lie flat, but are a bit hard, the food was good. The cabin crew arranged...

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1/18/2019 Z Gray

✅ Trip Verified | This journey was 6 legs long with Air Astana. Saint-Petersburg to Almaty, from Almaty to Ust'-Kamenogorsk and back, Almaty to Aktobe and back, and finally from Almaty to Saint-Petersburg. If my trip from LED to ALA is usual thing almost two times a year, but my new discovery was domestic flight KC863/864 from A...

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11/23/2018 John White

✅ Trip Verified | Amsterdam to Atyrau. I am a regular user of Air Astana for work purposes and have been for over a year now. I had never heard of Air Astana before so I was very skeptical to say the least. What a mistake that was. I would put Air Astana right along big international carriers. The on board service and food are ...

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11/3/2018 Mauricio Canosa

✅ Trip Verified | Tashkent to Hong Kong via Astana/Almaty. Arrived early at Tashkent airport just to be told that Astana Air does not offer a lounge at that airport anymore. Boarding was chaotic, as they annouced boarding, traveling business class I rushed to the gate, only to be told to wait 10 minutes. Then, they started boar...

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10/8/2018 German Zamorin

✅ Trip Verified | Saint-Petersburg to Astana, Astana to Almaty and from Almaty to Tbilisi. Food just perfect, chicken with baked potatoes, next flight potato dumplings with bacon, and the last one beef with pasta. Good amenity kit on international flights in economy class - useful brush, tooth paste, socks. First flight was on ...

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10/6/2018 N Lasiva

✅ Trip Verified | Frankfurt to Bangkok via Astana / Almaty. Air Astana was way more than I expected. Check in was super easy and the cabin service is great. The food, drinks and entertainment make long flights easier. They took amazing care of me when flights changed but I had an important appointment and they moved things arou...

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10/2/2018 Kristina Trushnikova

✅ Trip Verified | I'm replying back on Air Astana's response which been posted on 18th September 2018 : Air Astana's response: Let us highlight that the transfer counter in Beijing is not just an Air Astana or Cathay Dragon transfer counter. It is a general airport transfer counter for all airlines, and all transfer passengers ...

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