Aer Lingus


Aer Lingus Fleet

852 Aer Lingus reviews

7/1/2019 L Jackson

✅ Trip Verified | Boarded 10.45 flight EI891 Lisbon to Cork on June 29th 2019. Have to say never boarded a flight that smelt so bad in my life! The staff did not acknowledge this when I brought it to their attention!!! Sat for 2 hours before disembarking due to a wheel problem which needed a new wheel to be flown from Dublin the...

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6/28/2019 R Moats

Not Verified | Dublin to London. I had a flight booked as a stop over with another airline. I flew Aer Lingus just to transfer airports to the actual airline I booked through. Because of this third party booking I could not use the kiosk to print my boarding pass. I asked the woman at the kiosk for help and she told me to use t...

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6/27/2019 Chantal Schubnell

✅ Trip Verified | On the 13.06.2019. I had my flight with Aer Lingus from Dublin to Lyon. I purchased two hour lounge access with it for EUR 30.00 as i had a good experience with Dublin Airport lounges in the past. This is the most pathetic excuse for an airport lounge i have ever seen and i been to a lot of them. The selection...

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6/13/2019 Anderson Braga

✅ Trip Verified | My wife is in the airport carrying her luggage and our baby boy in a car seat, since Aer Lingus lost our buggy which she would attach to car seat. She asked the Aer Lingus staff at the airport to help her to carry the babyseat and surprisingly they said that they are too busy. I cannot believe that there were ...

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6/9/2019 T Halan

✅ Trip Verified | Dublin to London City. Good services at Dublin airport, the Aer Lingus staff was helpful and nice. Staff was sufficient in number, queue was small and managed properly. Slight delay possibly because of weather.

6/6/2019 S Randich

✅ Trip Verified | Amsterdam to Dublin. Bad communication on flight delay - basically none, arriving plane only landed 10min before planned take-off still no information. Yes, planes are delayed all the time but a minimum of straight forward communication should be possible. Also very unfriendly personal randomly picking hand lu...

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6/4/2019 Abdallah E, Airbus A330-200 (332) v1 seat 11A

While this seat appears to have extra legroom, the seat is nearly completely blocked by the emergency slide compartment on the door when the door is closed. This seat should be RED.

6/3/2019 Tatiana Van Campenhout

✅ Trip Verified | Brussels to San Francisco via Dublin. I have never in my life experienced such poor customer service. I booked a flight from BRU to SFO, but due to weather and slow ground operations at DUB airport I ended up missing my connection to SFO. I got rebooked onto a flight from DUB to JFK and JFK to SFO. Not only di...

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6/2/2019 Abdallah E, Airbus A330-300 (333) seat 35H

There is a metal box under the seat in front of you that restricts your storage and foot space.

6/2/2019 Kelly Roberts

✅ Trip Verified | Dublin to Seattle. Airline refused to check my bag all the way through to Denver and said Air Alaska was not partnered with them. Flight was 2 hours late leaving Dublin. Had no time to get bag and go to Air Alaska and recheck through. After arriving in Denver filed a complaint for last luggage. It’s been 3 day...

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5/20/2019 MyloD, ATR 72-600 seat 14C

Space saver seats meant that the legroom was very good. However, I wouldn't want to take a flight longer than an hour or so as the padding was minimal. The width of the seat was OK; comparable to a Boeing 737. Better to pick the rearmost seats as the entry/exit is at the rear of the plane. Cabin baggage space was a little tighte...

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5/14/2019 S Keare

✅ Trip Verified | New York to Dublin. Boarded 40mins before take off. Champagne offered and accepted. It was served at room temperature. Not offered a top up. Entertainment system did not work initially and took about 20 mins to get it up and running. Meal service slow. Other side of cabin completed before our side served. The ...

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5/14/2019 J Heeny

✅ Trip Verified | On May 5th, 2019 my husband and I had a flight going from Naples to Dublin, Ireland (with Aer Lingus), then from Dublin to New York JFK airport, NY (Aer Lingus) and then from New York to Tampa with Jetblue. Our flight from Dublin, Ireland to New York (JFK) on May 5th was supposed to take off at 4:20 PM (16:20)...

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5/7/2019 Jonathan Rodden

✅ Trip Verified | Flew on the EI934 at 13:10pm Belfast to London Heathrow. The check in process at Belfast George Best Airport is a lot to be desired as staff are really not interested in the best interest of passengers. To them it is mere a task. The boarding process goes by priority boarding which you have to pay for, however ...

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5/5/2019 W King

✅ Trip Verified | Conclusion: avoid Aer Lingus if you are traveling as a family. They do not respect the value of family and no one is willing to take any responsibility after our horrible experience with them. What happened: We booked a returned flight from/to Toronto to Frankfurt. We were traveling with our 9 month old baby. ...

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5/3/2019 Daniel Hornett

✅ Trip Verified | This flight was operated by Cityjet for Aer Lingus. It started off badly with London City Airport being closed, and severe slot delays. Our flight eventually left from Dublin 2.5 hours late to come and pick us up. However, about 15 minutes before the plane landed, they cancelled the flight, despite the plane no...

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5/1/2019 Pete, Airbus A321 (321) seat 20F

Great service, Aer Lingus crews are just one of a kind. EI-CPG was a nice plane to fly and made the return home from a lovely trip a lot easier.

4/25/2019 J Basco

✅ Trip Verified | London to Baltimore via Dublin. The flight was so frustrating with no enough details what causes the delay. A very poor planning and disorganised way to cater a disruptive flight. Passengers were sitting inside the airplane for more than 2 hours. No instruction was made from the airline crew after the late arr...

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4/24/2019 Patti Sherlock

✅ Trip Verified | I naively offered $50 more to upgrade when they sent me an offer. A day or so later, I got a message that my offer to upgrade by $840 had been accepted. I got on the phone and email immediately. I wasted six or so hours (when I needed to be getting ready for the trip) trying to straighten out what I at first t...

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4/23/2019 T Whittemore

Not Verified | Flights are OK. However the aerclub frequent flyer service is shocking. I have had several flights that have not shown up on their system. After filling in an online update nothing happened. Since then I have spoke to 5 customer service reps, confirmed and verified missing dates, raised 2 concerns and Still nothi...

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