Air India

2.9
679

Air India Fleet


793 Air India reviews

7/3/2019 C Kahala

✅ Trip Verified | We had a local connecting flight from Hyderabad to Mumbai (scheduled departure for 10 PM and scheduled arrival for 11:30 AM) and then we had an international flight from Mumbai to Newark (scheduled departure 1:30 AM and arrival around 5 PM India time). Very bad communication skills with customers- For our Mumb...

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7/2/2019 H Vanush

✅ Trip Verified | Bengaluru to Mumbai. On this early morning flight, it was surprising to note that the check-in was a breeze and the flight was not full. There was a hot breakfast provided which was of good quality. The flight attendants were attentive and looked after the safety and comfort of passengers. Luggage was receiv...

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7/2/2019 A Nishal

✅ Trip Verified | Mumbai to Newark. Due to the short length of the runway at Mumbai airport and incompatibility of Air India, they always remove passenger baggage without ever informing them. They use a very common excuse "bad weather". So don't be surprised if you realize at your destination that your baggage was removed and ne...

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6/22/2019 H Devuti

✅ Trip Verified | Mumbai to Ahmedabad. Save yourself trouble and never fly Air India. I had a horrible experience with them twice when flying Economy which is why I stopped flying with them and picked Emirates instead. Unfortunately had to book a last-minute ticket and didnt have a choice. This time I hoped the experience will ...

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6/19/2019 D Richard

✅ Trip Verified | San Francisco to New Delhi. Worst of the worst. Don’t fly Air India unless this is your only resort. 1) I was traveling alone with my twin 3 year old daughters. They offered no support during the flight. I smiled more than they did. 2) I asked the hostess for water upon boarding and she told me to look in the s...

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6/18/2019 Lavina Jain

✅ Trip Verified | Delhi to Hong Kong. Air India flight was supposed to take of at 11 pm IST on 15/06/19 but let us cook in the flight for some 3 hours while mending a technical fault in the aircraft. Then at 2 am the air craft becomes grounded & we are requested to deplane to board another aircraft. Further we are subjected to ...

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6/17/2019 J Ali Basheer

✅ Trip Verified | Delhi to Mumbai. The worst baggage service and customer care which I have been ever seen. Please don't choose Air India which makes your journey and day of the journey and also entire trip as painful and stolen/broken luggage.

6/17/2019 E Kan

✅ Trip Verified | Colombo to Kathmandu via New Delhi. Horrible experience from the start till the end. There were multiple changes to the flight schedule which disrupted our travel plans and we were provided ridiculous alternatives (we are transiting in Delhi and the new flight meant that our connecting flight would depart Delh...

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6/16/2019 M Reddy

✅ Trip Verified | I had a connecting flight with Air India from Amritsar to New Delhi. The airline changed the time of flight by three hours and interrupted the whole schedule. And then on contacting with airline customer service after 40 minutes of waiting on call, I have been advised that they can’t help me. Seriously they don...

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6/14/2019 Santhosh Reddy

✅ Trip Verified | Dubai to Chennai. I booked the ticket for my family (3+1 Infant), when my family entered the aircraft they had not provided the infant carrier & for my family also seats provided at the last row, which the seats did not have recline. The flight was to reach Chennai @ 05.00 am today, due to less fuel they landed...

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6/10/2019 G Mahirish

✅ Trip Verified | Frankfurt to Sydney via Delhi. Happy with new aircraft, sad with Service. No drinks provided on seat, no response of call light. Need to walk to kitchen and ask for my drink.

6/10/2019 Leopoldo Forero

Not Verified | Varanasi to Amritsar via Delhi. This is the worst experience I’ve ever had with an airline. Staff had no intentions to help you. -My first flight was delayed and they only publish the new time and gate 15 minutes before boarding, which was frustrating. My second flight was cancelled! Poor customer service, poor ...

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6/10/2019 Arunachalam Kalaiselvi

✅ Trip Verified | Singapore to Chennai. I travelled in this airline, very disappointed. Poor service and very disorganized. Not worth for traveling in this. Just for one blanket need to ask few times. Next the seat can’t push back while sleeping. Seat number 14. In future for sure I will not take this flight.

6/9/2019 Juhi Agarwal

✅ Trip Verified | Paris to Mumbai via Delhi. Air India sorry to say is the worst airline experience any can ever have. I was traveling with my son and to make it easier instead of 2 suitcases of 23kg each I chose to carry 1 suitcase of around 28kg. While going to Paris I travelled in Emirates with same luggage allowance and had...

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6/9/2019 Karanjeet Singh

Not Verified | San Francisco to Delhi. I booked this flight in February for June flight - unfortunately there was bad experience with me. Third class food, and the baggage service very poor - they lost my bag at Delhi airport and they didn’t pick my call and then 4-5 days after they said I have to come airport again and pick u...

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6/9/2019 L Berniz

✅ Trip Verified | I made a reservation Amritsar to Mumbai for 3 passengers with Air India. They deduct the total amount of my credit card but any booking confirmation came. I call them, email them etc etc. and till today I still have no answer .. except that they are verifying. I gave them the approval number for the credit car...

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6/8/2019 C Malki

✅ Trip Verified | Chicago to Ahmedabad via Delhi. Wish there was option for no star at all. Air India definitely deserve that at this point. My mom had flight to go India for June 7,2019. and the flight was early departure and no notification was sent. Now my mom has call all her relatives that she will not be able to make it ...

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6/7/2019 O Gellung

✅ Trip Verified | Dimapur to Kolkata. We didn’t get the seats we purchased in advance (seat 02A & 02B, AI 710). We were given seats way at the back! After consulting the Dimapur AI booking staff, they realized the error and cited a “different aircraft.” Shortly before take off, a ground staff came to where we were already comfo...

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6/6/2019 L Radero

✅ Trip Verified | Delhi to Calicut. Ridiculous service. More than 2 hours queue for check in; air India employee let all passengers who were saying they were late to jump the queue, causing delays also for people who were there more than 2 hours before. The employee at the check in let some passengers not pay for extra weight l...

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6/4/2019 M Kamisuba

✅ Trip Verified | Melbourne to Hyderabad via New Delhi which had a transit time of 14 hours at New Delhi Airport. They asked to recheck in at Delhi Airport. When I was trasferring from International terminal to domestic terminal they dint even allow me to enter the airport stating that my flight has a long time to go and you ne...

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