Air India

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Reseñas de clientes

10/27/2019 Prudhvee Raju

✅ Trip Verified | Hyderabad to Visakhapatnam. This is the fourth time flight delayed I don't know why they are showing fake timings Every time I'm missing my train from Visakhapatnam. Not valuing customer time. Care less. I don't prefer air India for any journey.

10/23/2019 Shivam Gupta

✅ Trip Verified | I recently took a flight from New Delhi to Chicago and back and had contrasting experiences. On my flight to Chicago, the crew was excellent and extremely helpful and the experience was quite comfortable, let down only by malfunctioning screens. On the other hand, my experience on the return flight from Chica...

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10/23/2019 S Sharvun

✅ Trip Verified | Mumbai to Bangalore was a very smooth flight and I was surprised that the check in agent was happy to provide me with an exit row seat which showed that the load on the flight was on the lesser side. A good breakfast of idli and pongal was provided which was hot and fresh. The cabin crew were very friendly an...

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10/22/2019 Abhijit Shah

✅ Trip Verified | I had booked my 18.50 flight via agent from Pune to Delhi on 9th October. But they cancelled this flight and merged with 22.15 flight due to less passengers. This was not informed to me. My eticket message received to me on my contact no, but this flight cancellation message not received. I had to spent 4 hour...

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10/17/2019 Piyush Gupta

✅ Trip Verified | I was travelling from Delhi to Bombay through Air India, AI665 on 16th October 2019 whose scheduled time is 8 am. It gets delayed (for no reason as there is no bad weather and no other flight of any other service provider gets delayed) for 1 hour and it's rescheduled time would be 9 am but the flight takes off...

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10/16/2019 V Agarwal

✅ Trip Verified | Bengaluru to Mumbai. On this flight, even though the cabin was completely full, the flight departed and arrived on time. It was pleasing to note that the crew still made announcements during the safety demonstration and at other times instead of having that automated like the LCCs. It adds a personal touch. The...

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10/15/2019 Gajinder Singh

✅ Trip Verified | London to Delhi. Seats were not comfortable in fact broken. Screens were not working. Reading lights were not working. Crew was not helpful at all in fact they tried to be sarcastic and advise us to join them in kitchen and help them when we made complain that screen and lights are not working!! Very unprofess...

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10/10/2019 Sanjit Shrestha

Not Verified | Delhi to Kathmandu. First impression the flight was delayed by an hour. Then we were told that the the gates had changed at the last moment so we had to rush to another gate which was a chaos. After boarding still lots of passengers hadn’t taken their seats and were searching for it but no flight attendant came t...

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10/10/2019 Sanjit Shrestha

Not Verified | Delhi to Kathmandu. The plane was delayed by an hour. Then at the last moment we were told that our gate had changed. Then everyone had to rush to the new gate which was chaos. After boarding the plane lots of passengers hadn’t taken their seats. Many of them including me couldn’t find their seats and there was no...

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10/5/2019 Karthik K, Boeing 787-8 (788) asiento 28F

The seat has limited recline but more than that it is located right next to the lavatory. On my (night) flight immediately after dinner there was a que for the washroom hence you should expect people touching the IFE, your seat and you, they might even stand on your feet. I even got hit on my head by an old lady. The same happen...

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9/27/2019 Krishnenthu Ajayan

Not Verified | I travelled from Dubai to Cochin on Sept 22nd, take off time from Dubai is 13.35. May be Off season offer air India announce a baggage of cabin 40 kilo and hand 8 kg. But my cabin bag includes only 34.5 kg and my fate my hand bag just exceeds 500gms while they weighing in boarding and it shows 8.450 kg. But they ...

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9/27/2019 N Darlun

✅ Trip Verified | Delhi to Dubai. Arrived Delhi airport 3 hr before time, no row was showing on display for my flight,1st the ground staff said that check in in row E, that was too crowded, after spending 45 min in that queue come to know that I am in wrong check in area, again have to queue at another one for 45 minutes, then ...

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9/26/2019 H Darnul

✅ Trip Verified | Varanasi to Delhi in August. Was travelling with only hand baggage so checked in using self checking kiosk. Boarding started on time, may be as it was just few days before Indian independence day, they took body and baggage search at boarding gate. Aircraft was just ok, need to improve cleanliness, seats were ...

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9/25/2019 Richard Laycock

✅ Trip Verified | Delhi to London. Flew with Air India for the convenience of the direct flights. They were the same price as there competition, which we decided to use the National airline. We wish we never. The only positives are it’s direct and left on time. The plane was badly damaged on the inside. The clientele really don...

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9/25/2019 N Shavun

✅ Trip Verified | Mumbai to Bengaluru. This was a comfortable early morning flight which took off on time and even though the flight was completely full, the flight attendants were quite nice and the breakfast service which consisted of a idli / poha was not rushed. Flight itself was very smooth and we landed also well enough. ...

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9/24/2019 R Dahlun

✅ Trip Verified | Travelled last week on Delhi to Dubai route. Actual departure time was 16:50 but got message/mail/call in morning that it has been rescheduled for 17:20,ok,good that they informed early through all possible means. At Delhi Air India have common check in desk for all international flights still at the time I re...

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9/24/2019 R Dahlun

✅ Trip Verified | Singapore to Delhi route was on negative side. Check in :I was flying 1st time from Singapore, my wife had flight to DXB by Emirates few hours before my flight, they had fully automated self checking and was expecting same for Air India but I was wrong. Air India still use conventional method of checking. Boar...

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9/22/2019 V Reddy

✅ Trip Verified | Bengaluru to Mumbai by Air India. The flight was slightly delayed by an hour or so due to crew work time limitations being exceeded but this was communicated well in advance and so there was also no adverse consequences as a result of that. The flight in itself was a very standard fare with breakfast served and...

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9/18/2019 P Harwan

✅ Trip Verified | Delhi to Mumbai. We had a 1 hour delay on the tarmac with non working air conditioning cabins and very minimum air venting at 40c temp in cabin . Were told by crew it would get better when we were airborne and while air vented a bit better when airborne it was still very warm. The staff knew Air Con had an iss...

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9/17/2019 Alfiya Khan

✅ Trip Verified | Delhi to Mumbai. Changed my flight to a different one and of an earlier time. Didn't bother informing even once. When I tried enquiring at the airport, they didn't find it important to reply to me for the same. Moreover, the flight's AC was having issues which again wasn't informed about. Hot and highly uncomf...

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