Air Malta


142 Air Malta reviews

6/14/2019 John Atana

✅ Trip Verified | I was routed onto the Air Malta website by Skyscanner to book simple 40 minute puddle jump from Catania to Malta, and tried booking my flight through there. Never got a confirmation e-mail or anything, which would be strange for most airlines but, as I'm reading the reviews here, is typical for Air Malta. So I...

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6/9/2019 Mohamed Abdelaziz

✅ Trip Verified | Rome to Malta. They have a dysfunctional technical system and website that might do booking errors and even send you confirmation emails with wrong data. The better part comes when you try to deal with their customer service for emergencies; this is when you realize that their call center is only person and th...

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6/7/2019 Laurie Askey

✅ Trip Verified | Malta to Heathrow. I used to go business class but unless you have the front row the leg room isn't very good. It is also quite antiquated compared to say Cathy Pacific where for the same flight-time of around three hours you get your own cubicle, a menu and top-class service. I now fly economy and every time ...

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4/30/2019 G Kelly

✅ Trip Verified | London Gatwick to Malta with Air Malta. The first face of the airline is the check-in counter. My experience was very bitter. Not friendly and acted as if you were not welcome at all. Also the lounge is a joke. They use the No. 1 lounge, which is packed with priority pass members - so packed that there are no ...

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4/27/2019 Philip Thompson

Not Verified | Flew LGW to Malta and return in April with Air Malta. Flights both ways were on time and comfortable. Cabin crew were friendly and welcoming. On board snacks to buy were good value. Seat pitch average but not cramped.

4/24/2019 E Varl

✅ Trip Verified | Our terrible time with Air Malta started with baggage check-in. We bought our tickets through Expedia and they just said "Economy". Turns out Air Malta has like 5 different ticket types and the one we had didn't have checked baggage. We didn't know this in advance, but whatever, we payed to check-in our luggag...

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4/4/2019 N Vanter

✅ Trip Verified | Flight operated as wet lease by Smartlynx (Latvia) having two additional flight attendants from Air Malta on board to overlook the board sales. Ex Lufthansa airplane. Although boarding on time, they had several minor problems, then always new paperwork and of course each time the promise that we will be in the...

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2/26/2019 E Henscher

✅ Trip Verified | Vienna to Malta. The problem started when I tried to book AirMalta on their Website. After 2 days without any success I booked the flights through tripair. No chance to see on air Malta booking page whether the booking existed. Web check in impossible. I finally phoned Malta Air in Malta and they sent boarding...

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1/3/2019 C Darunni

✅ Trip Verified | Southend to Catania. A few miles from destination the pilot announced that we could not land to Catania due to Etna eruption and instead we would land in Malta. There are at the least 5 airports nearby Catania (Palermo, Comiso, Trapani, Reggio Calabria, Lamezia Terme). Soon after the captain announced that we ...

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1/2/2019 Ario Yuniawan Prariyadi

✅ Trip Verified | First time flying with Air Malta from Frankfurt to Malta and Malta to Berlin TXL using their old A320 and A319. I would say, this airline is worse than low-cost airlines serving the same route. My both flights delayed about 20 minutes. Nevertheless they arrived in-time as scheduled. What I have paid for the ti...

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1/2/2019 J Weere

✅ Trip Verified | Rome to Malta. Was charged 90 Euro per bag at check in. There was no mention of an extra charge for checking in a bag and 90 Euro for each bag is just crazy. Will never fly Air Malta again.

12/28/2018 Richard Laycock

✅ Trip Verified | Gatwick to Malta. I wasn’t impressed with the airline at all. Firstly we were delayed. The airplane itself was 20 years and in bad condition. It however was a wet lease plane so there was no branding inside or any livery on the plane. The staff was weren’t great but weren’t awful, however they were below avera...

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9/6/2018 L Salichi

✅ Trip Verified | Vienna to Catania. Their customer care is non existent, our plane was diverted from Catania to Malta for unspecified technical problems. 70 people including kids left with no support for 6 hours overnight in an indecent airport, no manager showed up and nobody of their ground crew had an idea of what was goin...

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9/2/2018 C Damaru

✅ Trip Verified | This is the worst experience ever! I was flying to London and I only had the hand luggage with me. Before boarding, the girl asked me to check the size of my hand luggage and because it didn’t fit she decided to send it in the back. she asked another person to check the size of his hand luggage and same as me,...

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7/30/2018 R Malpas

✅ Trip Verified | Munich to Malta. Old, shabby aircraft, average cabin service, no in-flight entertainment. Lost luggage for about 50 passengers! Only one person on baggage services desk, processing people very slowly. First time with this airline, but never again. In a word - awful.

7/22/2018 A Hadeno

✅ Trip Verified | London to Malta. Air Malta management has lost the plot! As a frequent flyer, I used to find the airline fairly acceptable even though somewhat expensive. Sadly it's been going down-hill for a while and it has now hit rock bottom. Aircraft are shabby, service is not to standard and boarding at Heathrow chaotic...

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6/14/2018 M Ruthers

✅ Trip Verified | We reported our child's car seat broken to the partner company at Vienna Airport. They processed everything normally within about 3 weeks and told us to send in our original documents and wait for a response from Air Malta. That was 5 months ago, and nothing has happened since. Not only that, but phone calls e...

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6/6/2018 P Neale

✅ Trip Verified | Malta to Heathrow. Travelling with my family, our takeoff was delayed 204 minutes without reason being offered though, when asked, a member of staff said "operational issues". About an hour of that 204 minutes was locked onboard the plane waiting for a takeoff slot. Of course, everyone was tired and bored but ...

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5/21/2018 G Lerdin

✅ Trip Verified | Frankfurt to Malta. Firstly my flight was delayed. Twice. No information, no notification. Secondly, they changed my seat. Twice. No information, no notification. The second time I was already in the plane and then they just said that I have to take another seat. Our plane has some technical problems. Well, it...

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5/11/2018 J Rease

✅ Trip Verified | Malta to Bristol. The staff were friendly and professional nothing was to much trouble. Seating was very comfortable and the aircraft clean. Impressed with the complimentary light snack and bottle of water. Prices of the inflight service were reasonable. I would highly recommend flying with Air Malta one of th...

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