Air Tahiti Nui


Customer reviews

10/24/2019 Yulia Biryulina

✅ Trip Verified | We were boarding on a flight by Air Tahiti Nui from Paris to LA going on a short trip. After an hour delay we were told the flight is delayed till next day due to a thunder striking the plane. We were located to hotel to wait for a flight next day. Next day we were told the flight is delayed for one more day. ...

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10/22/2019 Abdallah E, Boeing 787-9 (789) seat 3B

The business seats are flat bed, but within a shell, making the shoulder area quite restrictive when sleeping. the man next to me, 5'10", 160 lbs. complained the bed was too narrow for him sleeping on his back. As a side sleeper I found it better, but still a bit claustrophobic. Food was not outstanding but good. I'm not so...

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10/15/2019 L Jankowski

Not Verified | Los Angeles to Tahiti with Air Tahiti Nui. Plane was very clean, useful little bag of goodies, (ear buds, socks, night visor, etc) Food and drink - wonderful. Far better than domestic US flights Staff very helpful / attentive - made a very long flight better! Well Done!

9/11/2019 Jonathan Alexander Gibson

Not Verified | Papeete to Auckland. Customer portal down September 8th and 9th, so cannot event put a complaint through, no email back from their customer service yet. I went to the Papeete airport at 6am for my 9am flight. Checked in, baggage, everything. As the departure time drew near, we were none the wiser on the delay. Fi...

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8/29/2019 Y Nelson

✅ Trip Verified | Paris to Papeete via Los Angeles. New plane which is nice but actually less comfy. The older planes where on a 2-4-2 seats set-up, newer are on a 3-3-3 set-up, which give you less room on your seat. Food is okay, poor choice of entertainment but great staff, really nice and kind.

8/26/2019 Dana Coman

✅ Trip Verified | Poor experience from Los Angeles to Papeete. Due to mechanical issues on our previous flight we lost the connection so we were booked on next available flight. We have paid for premium economy, which was unavailable on the flight we were re booked for. We tried on the phone and in the airport to get an upgrade...

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6/25/2019 Abdallah E, Boeing 787-9 (789) seat 22C

This new Dreamliner is terrible when it comes to space! As soon as the person in front of you reclines their seat, your video screen is too close to see clearly and their seat is practically in your lap. I am only 5'5" and found this plane extremely uncomfortable even though I routinely fly economy class on 12-14 hour flights ...

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5/12/2019 Jamie North

✅ Trip Verified | We flew from Los Angeles to Papeete and back with Air Tahiti Nui. Both planes were very hot and the food was not good. You do not have your own air control like on most flights. It was a sweaty 8 hours.

4/10/2019 Linda Brown

✅ Trip Verified | Tahiti to Los Angeles. Good service, but poor food. The Airport processing and waiting was unbearable. It took over an hour to checkin. Departure was delayed and the temperature had to be in the high 30’s. On the flight to Tahiti the second serving of food was frozen and we told the staff on board but they cou...

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4/6/2019 Abdallah E, Boeing 787-9 (789) seat 40K

Little room for an 11-hour flight. The older planes (A-340) were better in that respect.

3/15/2019 Francesca Somaini

Air Tahiti Nui is basically the only airline that flies to French Polinesia. The business class is old, and the seat do not recline to 180°. It's a very long flight from any airport. I flew from Japan and it was a 12 hours flight. The aircraft is very loud, there is no privacy in the business seat. The food is really good and th...

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2/27/2019 S Rancelo

✅ Trip Verified | Auckland to Papeete. A new Boeing 787-9, good spacious seats on Business class. We had a bulk seat 1A. Even though close to the galley I did not hear any rattling. Entertainment is very poor. This review is about the cabin crew on board service. It is appalling. They do the minimum at the cabin. No helping to ...

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2/25/2019 R Anderson

✅ Trip Verified | Los Angeles to Papeete. Terrible customer service. Our return flight was originally booked on 2/6 from Tahiti to LAX. They notified us that they cancelled this flight due to schedule change.They gave us the option to leave a day earlier of the next day. We had already booked our non-refundable hotel room by th...

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9/11/2018 SeatGuru User, Airbus A340-300 (343) seat 5AAND5B

Absolutely HORRIBLE Business Class Seats. Terribly outdated. Seats are from the 1990s. Avoid paying overly expensive prices for these seats! Very uncomfortable. Do not lay flat. No power. Falling apart. Video monitor is a joke!

8/2/2018 SeatGuru User, Airbus A340-300 (343) seat 32A

Thank god ATN is buying new planes. These A340 are showing their age. Fabric on the seats have tears, plastic on the seats are cracked. The interior has not been replaced for 20 odd years. Fairly poor value when considering ATN is 2x the cost for comparable 2 hour flights.

3/24/2018 SeatGuru User, Airbus A340-300 (343) seat 10AANDB

This is a good seat. Good legroom (I am 6'4". Mildly limited foot room due to bulkhead but much better than other seats. Row 31 has more legroom but 31A has a bulging aircraft door in the way. 31 A/B are cold with 10A/B warm Check-in people in Papeete were very nice and 36 hr online check-in prior to flight is HIGHLY recommen...

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3/2/2018 SeatGuru User, Airbus A340-300 (343) seat 44K

Great seat near the galley and restroom, plus a wider aisle.

10/25/2017 SeatGuru User, Airbus A340-300 (343) seat 3A

We flew LAX-PPT in seats 3A/B on 4 Oct and seats 4A/B Pfrom PPT-LAX on 19 Oct. These are the worst business class seats we've ever had. The space is nice and the screen is pretty good. But the seats are uncomfortable, clunky to maneuver, and hard as bricks when laying flat. Air Tahiti is the only game in town (except for Air F...

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5/13/2017 E Perton

✅ Verified Review | On January 17th, 2017 me and my husband travelled from Los Angeles to Auckland, New Zealand. Our flight with Air Tahiti Nui delayed almost 7 hrs because of mechanical issues with the plain in Los Angeles. When we informed the representative about our travel destination is Melbourne, she promised no problem, ...

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3/28/2017 S Johnson

✅ Verified Review | When booking my flight from Los Angeles to Paris, I was thinking about Air France. I came across Air Tahiti Nui as a quick and cheap departure option on Expedia. I wasn't too sure about this airline. When we got to Los Angeles International Airport (LAX), we stood in the check-in line. The lady checking in ou...

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