Customer reviews

6/18/2019 Patricia Pooley, Airbus A330-200 (332) seat 2H

Excellent seat with all of the frills. A lie flat seat, tho’ the flight was only two and a half hours. Two windows. I didn’t check the entertainment options other than music- Beethoven all the way with very good noise canceling headphones. They came in a zipped case with little paper caps ( hygiene I suppose). Excellent service ...

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2/13/2019 SeatGuru User, De Havilland Canada DHC-6 seat 4B

Pretty nice for 30min flight!

2/7/2019 Juan Morel

✅ Trip Verified | Melbourne to Nouméa. Surprisingly very good airline and good business seat for a three hours flight. Very good staff and very good product in business. Among them: Nikko Japanese whisky!

1/6/2019 F Cantall

✅ Trip Verified | Noumea to Tokyo in economy and it was a good experience for a 8:30 hrs flight. The crew was warm and welcoming. The seat was comfortable with a lot of space for my legs and the entertainment system was complete. However the A330 cabin looked quiet old but these aircraft have to be replaced by mid 2019. The foo...

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11/21/2018 F Darenez

✅ Trip Verified | Nadi to Noumea. Aircalin is the only airline I have ever flown that does not allow for baby strollers, car seats or cots to be checked in without paying for additional luggage. Also beware when buying a fully refundable ticket. It is nearly impossible to cancel a flight on Aircalin. You can’t do it on line and...

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11/11/2018 Gyan Fernando

✅ Trip Verified | Flew Nadi, Fiji to Wallis Island. Aircalin is the flag carrier of New Caledonia and although a small airline, provided a good service. There were no boarding problems and the flight was on time. This was a very short flight and the cabin service was appropriate.

8/3/2018 George Paolucci

✅ Trip Verified | Noumea to Fiji. We arrived at Noumea airport at 10 am to be told that our 1pm flight was cancelled due to ash cloud from Port Villa over Fiji. Other planes resumed flying at 10.20am. Aircalin had already cancelled our flight and had no re-scheduled flight? How can you cancel a flight before the scheduled time?...

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7/6/2018 Vikram Singh

✅ Trip Verified | Sydney to Noumea. We had a very poor experience at check in, the lady was rude and did not even care to greet us or wish us a safe flight. I’m not sure what her excuse was for it but she was condescending and it really put us off right at the start of our vacation. Our toddler was trying to grab her attention ...

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6/1/2018 Bilinda Hebden, Airbus A320-200 (320) seat 7F

Small but ok for a 2.5 hr flight. We were delayed on the Tarmac for 2hours! All packed in like sardines. Don't know why. Told some safety procedure at Sydney airport as we watched 3 firemen, 2 police and baggage men standing around laughing and not appearing to do much. Annoying as told 30 minute delay initially. Then told anot...

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4/22/2018 lenghy, Airbus A320-200 (320) seat 11A

lots of legroom as it was an exit row seat. No entertainment good food andservice

4/22/2018 lenghy, Airbus A320-200 (320) seat 11A

Exit row seat so loads of legroom. No entertainment on the flight. Good food during the flight

3/19/2018 Jenn, Airbus A320-200 (320) seat 11E

It's shocking that a flight that long had no tv screens. We have been travelling around the world and it's our first experience with this. We could use our own devices but the battery life runs out especially when you are at the airport 3 hrs before using your devices. The food was the absolute worst we had. I'm not sure the chi...

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7/18/2017 Paul Kelly, Airbus A330-200 (332) seat 34G

Plane is comfortable for a two and half hour flight. Although almost full, cabin service was good. Food was reasonable, Video screen in the rear of the seat in front makes it very difficult to watch and almost impossible to use if the seat in front is reclined.

5/4/2016 Michel Perrin

✅ Verified Review | Flew from Nouméa to Ile Des Pins. Only domestic airline in New Caledonia, you have to accept their rules. Maximum weight for cabin luggage 3 kg (accepted up to 5kg, everything included), check-in luggage max 12 kg. Check-in is only allowed 80 mn before departure. No service is offered on board. However we fl...

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3/7/2016 Sandra Parnis

This is the flight and holiday we were planning to go on but due to illness and then unfortunately death of a family member, we chose to cancel our trip. The staff at Aircalin were great and informative saying that it would take between 6-8 weeks to process. We understood that, no problem. It has now been 12 weeks and we have se...

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1/28/2016 Michel Regi

A perfect flight with Aircalin from Tokyo to Noumea. Departure on time. Cocktail served just after take off, followed by a superb full course French meal. Complimentary French wines are very good even if not grand cru. And most of all the crew are friendly, efficient and professional.

1/4/2016 Bernard Kauffmann

Kansai to Noumea on Aircalin. Boarding was long : we were called to queue and than we were standing 15 minutes before gate opened. Onboard service was perfect. Food was good. If you want to sleep, the seat is not flat but was acceptable.

12/30/2015 A Lorimer

On the journey from Auckland to Noumea lunch was served which was tasty. The seats are very uncomfortable with very little padding in the back so you feel every movement of the passenger behind you. No Entertainment but this was fine for a short trip. Service was good and cabin crew were pleasant. On the return journey from Noum...

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9/5/2015 Anthony Gibbons

Would have given AirCalin a perfect score, except for the return flight being operated by code share partner Air New Zealand which was simply dreadful. Web checked, bag dropped, boarding a breeze. Welcomed by friendly crew. The lunch service included a separate aperitif service (chose the pastis!), followed by a 3 course meal (s...

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8/16/2015 Leslie Margulis

Food highly edible and service was perfect. Wine very good. The only disappointment was that the Qantas Business Lounge was dreadful. Everyone spoke English although French was preferred. There was no PTV which was disappointing.