Alaska Airlines


Alaska Airlines Fleet

790 Alaska Airlines reviews

5/16/2019 Abdallah E, Embraer 175 (E75) seat 4D

Seat is a very tired, with zero padding. Pack cushioning.

5/15/2019 Donald Smith

✅ Trip Verified | Another great flight with Alaska Airlines, Kansas City to Salt Lake City via Seattle and return. All flights on time, service is grea, Premium Economy upgrade, comfortable seats. GoGo inflight entertainment is wonderful to have on the longer flights. Spent time talking with the cabin crew, very friendly and he...

Read More
5/14/2019 Ben Taber

✅ Trip Verified | New York to Los Angeles. Couldn't check in online as the system online wasn't recognising all our details. When we arrived at the airport and began the checkin in process we were automatically assigned seats in different rows. We were told they could not change seats because the system was down. We were told th...

Read More
5/14/2019 S Hagian

✅ Trip Verified | Seattle to Kansas City. Couldn't check in on their app or online, they had network issues. Got in the airport 45 mins before my flight, went to the service desk and they were locked out of checking in. The lady there took me to the supervisor, who was very rude, she said it's not her problem that they had netw...

Read More
5/9/2019 Lori Maske

✅ Trip Verified | Chicago O'Hare to Seattle. First time ever flying. I told them this at checkin. They offered me to meet the pilot and be the very first one to board to calm my nerves. Service was excellent. I would definitely fly with Alaska Airlines again if I was to fly. But flying is not for me, I only flew because I had to...

Read More
5/7/2019 S Pathenali

✅ Trip Verified | San Jose to San Diego. Not for families. Rude folks at the gate. All we asked was to place 2 tickets together and two more together if possible as we were three kids and 2 adults. She started with saying you bought cheap tickets and we don't have a say. She then gave us tickets or her choice 3 + 1 , which was ...

Read More
5/4/2019 M Osborn

✅ Trip Verified | Seattle to California with Alaska Airlines. I'm not saying that the flight was bad, but the food. I mean seriously, it was horrible. Paid for a first class ticket and got a dang sandwich. Maybe Alaska Airlines should start to follow Turkish Airlines, now that's First Class at its finest!

5/3/2019 C Reade

✅ Trip Verified | Seattle to Chicago. I booked a personal flight using the saver fare. If you want to make any changes to your flight, even within 24 hours of booking the only thing they can do is cancel you flight, hold your money for 7 days, and then finally give a refund. I also travel a lot for business, I used to live in a...

Read More
5/1/2019 Corinne Westbrook

Not Verified | Ontario to Portland. I flew Alaska on 4/23. I was returning home from a trip, my first flight being on 4/17. My first flight was full and as such it was a struggle to not only find a place to put my carry on, but also retrieve it from the overhead bins they were so packed. On my returning flight, 4/23, to avoid t...

Read More
4/29/2019 Z Han

✅ Trip Verified | My wife, son and I were all flying from Seattle to different locations. I had a United flight with checked bags at 7:10am. My wife and son had an Alaska Airlines flight at 7:20am, with no checked bags. We were both in the airport at 6am. I didn't miss my flight, my wife and son missed their flight. Reason? Lon...

Read More
4/28/2019 C Mitchell

✅ Trip Verified | We booked 2 premium tickets several months before our flight. We were notified the day before our departure that they changed planes and put us in basic economy seats. We called airline to have our premium seats restored but they couldn't accommodate us as they had upgraded other economy seat holders to premiu...

Read More
4/26/2019 W Shaw

✅ Trip Verified | Salt Lake City to Seattle. Within 30 seconds I walked into the airport I was yelled at by 3 rude employees. They all directed me into three different lines and could not decide which line I needed to be in. They did not accommodate the fact I had an infant and made things more difficult for me to check in. Over...

Read More
4/22/2019 W Bilton

✅ Trip Verified | Santa Ana to Seattle. Alaska has been my least favorite airline, and I was concerned when I realized that’s who my husband had booked our trip through. It’s highly irritating that they charge for every checked bag. Our flight was delayed 3 hours due to a previous passenger having flushed a diaper down the toil...

Read More
4/22/2019 Ittamar Wetstein

✅ Trip Verified | Las Vegas to Los Angeles. Worst experience. 40 minutes flight from Vegas to LA and we had to wait 35 mins on the tarmac - we landed 25 mins early and the gate wasn’t ready. I missed my next flight. I’ll try to avoid next time.

4/22/2019 Kelly Schiavoni

Not Verified | Honolulu to Seattle. I just wanted to give a shout out to the amazing pilot on AS 852 from Honolulu to Seattle. I am a breast cancer survivor that takes Tamoxifen. My medication makes me very nauseous sometimes and unfortunately I vomited right before taking off. The crew was concerned for the safety and health o...

Read More
4/22/2019 Terry Fitzsimmons

✅ Trip Verified | Denver to Wenatchee via Seattle. Two hour flight delay getting out of Denver caused the three of us to miss the Alaska connection near midnight in Seattle. No effort was made by Alaska to assist us with our travels. They simply automatically booked us for midnight of the following day, leaving us to spend 24 ho...

Read More
4/20/2019 D Meares

✅ Trip Verified | Got stuck for an extra 2 hours due to an issue with the plane. The staff was polite, but the time they got back to us for food for purchase, they were out. The response from the staff was that we should have pre booked food, because obviously we should have been able to predict the future to know our 5 hour fl...

Read More
4/20/2019 R Lestrada

✅ Trip Verified | New York to Los Angeles. We traveled with a baby on flight AS1407 on April 15, 2019. The flight was delayed by 13 hours and 25 minutes because the pilot was not able to fly and there was no crew available to replace him. From the beginning of the delay the treatment of the crew was denigrating. They announced ...

Read More
4/12/2019 Dayton Castro

✅ Trip Verified | Seattle to Dallas Ft Worth. Worst experience! Sat on 2 different planes for an hour at the gate for the same flight. First time was to find out that our plane was not safe to fly in. The second one after moving terminals and waiting to board again, sat in plane another hour and counting while waiting for fuel....

Read More
4/8/2019 Anthony Manalo

✅ Trip Verified | San Francisco to Newark. I had to check in my second bag at the last second and I was impressed by the customer service. Staff were courteous, humorous and helpful all while wearing a genuine smile. This is the best flying experience I had and a great way to start my trip to New York and Africa. Thank you Alask...

Read More