Customer reviews

9/23/2019 C Harper

✅ Trip Verified | Melbourne to Paris via Dubai. Emirates double charged me for a seat upgrade. Supposedly a systems glitch. You cannot get a response from them. They're automated refunding system rejected it. Facebook media team just wasted time and didn't resolve it. Sending a complaint does nothing as this is an unmanned syst...

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9/23/2019 Stuart Campbell

Not Verified | London Heathrow to Dubai via Bangkok with Emirates. Everything good. Lovely food, great service, comfortable seats, good inflight entertainment. Smooth flights. Unlimited booze. Will not fly with anyone eles in the future. Keep it up.

9/21/2019 H Chan

✅ Trip Verified | Bangkok to Hong Kong. The flight attendants were the worst I have experienced in Business Class. I felt they were so unhappy about the job, and about to walk out of the position. On the other flight from Hong Kong to Bangkok in Economy, the flight is half full, still the service is way below. The seat is old, ...

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9/18/2019 Nival, Boeing 777-300ER Three classes seat K

The choice was very good Thanks

9/17/2019 Andrew Nel, Boeing 777-300ER Three classes seat 49D

As always, a great experience with Emirates. The service was excellent and the in flight entertainment very good. The in flight meal and refreshments during the flight were great.

9/16/2019 Sundar Ram Madduri, Airbus A380-800 (388) Three Class v2 seat 81A

Beware this seat is just next to the place where infants are provided

9/16/2019 Ipsita Ghosh

Not Verified | New York to Dubai. The seat space is excellent however I am disappointed with the extremely poor inflight service. I dropped a spoon and was refused additional cutlery. Further, I was allergic to mushrooms and hence wanted to change the meal and was lied about the unavailability of the alternate meal. It’s unfort...

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9/15/2019 Cornelius Quinten, Boeing 777-300ER Three classes seat 19K

Comfortable,good service from staff

9/12/2019 Dhinakkaran Krishnamoorthy

✅ Trip Verified | Chennai to Warsaw via Dubai. I would recommend for sure. Great service and wonderful food. Last time i had an opportunity of free upgrade to business class and I really enjoyed on board. Cabin crew are just fantastic.

9/11/2019 Nigel v, Airbus A380-800 (388) Two Class seat 25B

I paid quite a lot of money for this seat and was unfortunate to have a screaming child in front of me for the whole flight. Remember paying for "preferred" seating is not what it is cracked up to be. The storage by the window is very good and having a twin seat is great as there was just the two of us. But next time I would go ...

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9/8/2019 Andrew Nel, Boeing 777-300ER Three classes seat 49D

Good controlled boarding in Zone's. Very friendly and helpfull staff ... ground staff and in the air. Great flight to Dubai.

9/5/2019 Angela daw, Boeing 777-300ER Three classes seat 24H

Worst service. Missed connecting flight. Stuck in Dubai with no luggage. Phone about to die Have cried for 2 hours. Lost the seat I paid extra for. And now a day late to get home, my flight over left iPad in seat pocket & lost property does not have? Each person I go to in Emirates tells me to go online & complain. You are not ...

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9/5/2019 Christian Ma

✅ Trip Verified | Dubai to Phnom Penh via Bangkok. I missed my flight this morning because misguiding from airport staff : on arrival the monitor showed my flight on gate B6, so I go to this gate and waited. At 7:45AM a little before the boarding time on my ticket, I asked the staff at the b6 desk if it was the good gate for Ph...

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9/5/2019 Yogesh Murarka

Not Verified | I was traveling with my family - wife and 5 year old from Newark to Dubai. One of the seats allocated to us was broken with the recliner button missing and being concealed with duct tape! When I highlighted this to the crew supervisor I was told that this seat should have been blocked and not allocated to any pas...

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9/3/2019 M Dammoor

✅ Trip Verified | Adelaide to Multan via Dubai purchased for November 2019. I strongly recommend against booking a ticket on Emirates' website because of personal experience. While comparing fare, Best price icon popped up on emirates website. There was a much cheaper option available for the same flight on flight365 but just b...

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9/2/2019 Abdallah E, Boeing 777-300ER (77W) Three Class v1 seat 46J

This seat has fixed arm rests reducing the total seat width / space. The tray table is in the armrest. Also there are two tray tables for this seat, one fixed in the armrest and the other on the back of the seat in front, reducing the space for the tray table in the armrest to function properly.

8/31/2019 Abdallah E, Airbus A380-800 (388) Three Class v2 seat 67D

This seat is HORRIBLE! It may have "extra legroom", but in fact your legs are constantly getting kicked by people crossing over from one side to the other to use the toilets RIGHT by your seat. Not only that, but the lights from inside the toilet shine directly on to you when folk enter and exit the loo (and mostly leave the doo...

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8/31/2019 Abdallah E, Boeing 777-300ER (77W) Three Class v1 seat 10E

This seat is really good and offers great privacy since you are slightly raised from the seats on either side. A good trick for these angle flat beds is to pop an extra pillow at the bottom of the footrest and a folded blanket above (not on top of) that when the bed is in sleeping position. This effectively eliminates the "slidi...

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8/29/2019 Cynthia Quinn

Not Verified | Newcastle to Dubai. Having taken this flight for almost 4 years now, I have to display my displeasure over this most recent journey. Despite the flight leaving UK around lunchtime, the crew took the decision to turn down all the lights as soon as possible to pretend this was a night-time journey. What made the wh...

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8/27/2019 P Chanhal

✅ Trip Verified | Toronto to Mumbai via Dubai. I just don't consider this airline to be the best. I would say it is an airline which differentiate customers on the basis of class. Economy passengers are treated differently right from the checking to deboarding the plane. In terms of luggage policy, where most of the airlines ar...

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