Customer reviews

7/24/2019 Kilian Dunbar

✅ Trip Verified | Dublin to Bangkok via Dubai. I had high Expectations from Emirates given their good reputation however when flying with them from Dubai to Bangkok the cabin service was rubbish. There was a 1 hour delay (Pakistani Airspace issues which is understandable) and no cabin members went around and offered us some wat...

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7/23/2019 Kefu Cai

Not Verified | Auckland to Istanbul via Dubai. Despite the lengthy flying hours I enjoyed the flight experience partly due to A380's ambience and quietness, but mostly due to the comfort of the seat, legroom and great in-flight food experience. The flight attendants were generous to give out snacks/drinks throughout which reall...

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7/22/2019 Lorraine James

Not Verified | This is the most horrible airline. I flew from Dubai to Washington DC on July 19 and I purchased premium seat at $150. Big mistake, people congregated near my seat and I did not get sleep at all. The service was super slow. Will never fly this airline again.

7/20/2019 D Yap

✅ Trip Verified | We flew with Emirates from Edinburgh to Singapore via Dubai. The segment between Edinburgh and Singapore was on a much older B777 wide-body plane. The seats do not lie 180 flat but at an angle. That is my main issue with the flight. The seat was so uncomfortable that I didn't get any sleep. The food was ok. The...

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7/18/2019 S Han

✅ Trip Verified | Singapore to London via Dubai. Ek353 from Singapore to Dubai night flight, very attentive service. The next sector ek001 Dubai to London no cabin crew walking, all disappear after the service. Glasgow to Dubai on an old A380, IFE there is a crack line, service attendant was good but when leaving plane the hand...

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7/17/2019 Abdallah E, Airbus A380-800 (388) Two Class seat 29K

Any of these upper level economy AB or JK seats are perfect for couples. You have good space and they just feel more roomy.

7/17/2019 R Baltona

✅ Trip Verified | Milan to Male via Dubai. I really enjoyed the flight in business class with Emirates both on A380 and B777. Airport lounge in Malpensa is really beautiful and organized. The staff on flight is great and so is flight entertainment. I strongly recommend it.

7/15/2019 Ravi Ketharanathan, Boeing 777-300ER Three classes seat 41D

Emirates 777 plane was clean and comfortable. Service was excellent and the Entertainment system exceptional and enjoyable. Watched 3 movies which helped pass the time in economy class.

7/13/2019 P Lloyd

❎ Not Verified | Bangkok to Istanbul via Dubai. I never liked Emirates, but due to last minute booking, Emirates was only available. All my fears came true. BKK - DXB: It was an overnight flight, so not much service required. Still, my monitor did not work, instead of rebooting it, I was offered to relocate myself. I did not wan...

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7/8/2019 Ameer Nusairat

✅ Trip Verified | Kuwait to Amman via Dubai on 3rd July 2019. If you ever depart from Kuwait and are flying Emirates, I’d strongly suggest using online check-in. At KWI, Emirates has a separate counter for online check-in passengers thus enabling passengers to skip the queue and proceed directly to the counter without having to...

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7/5/2019 Manoj Somanathan

Not Verified | I was travelling from Gatwick to Kochi via Dubai and had a small carry on bag and my back pack. I was allowed 7 Kgs and my bag weighed a little over 7 Kgs. I did not have any problem at Gatwick Airport. I had a connecting flight from Dubai to Kochi. As Dubai airport duty free had some excellent deals and I end...

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7/4/2019 J Meares

✅ Trip Verified | Dubai to Manchester. The worst cabin service I have experienced on any airline. At great expense I took the flight from Dubai to Manchester yesterday, excited to be trying a business class seat on the A380. I fly often but I have to say this was the worst cabin crew I have ever experienced on any airline. I fe...

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7/3/2019 B Dawes

✅ Trip Verified | Krakow to Brisbane via Dubai. I booked with Emirates because I seen their good reviews online and didn’t want to risk it with a budget airline. I paid an absolute fortune for my ticket home and was very disappointed with the whole experience. Emirates made their partner airline who I flew first with, FlyDubai ...

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7/2/2019 Paul Mercer

✅ Trip Verified | Birmingham to Bangkok via Dubai. Despite recent reports about the extent to which Emirates’ quality of service has declined, I was impressed with every aspect of these two A380 flights. The limo pickup was on time with a friendly and helpful driver and there was only a short walk to business checkin. The Emira...

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6/28/2019 John Bucci

✅ Trip Verified | After a pleasant stay in the lounge at Dubai airport, it is a nice start to the long flight being able to board directly onto the upper deck without having to go down to the main terminal level so even though they may be boarding 80 passengers it always feels a little more civilized. It is a long but pleasant f...

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6/27/2019 J Buchan

✅ Trip Verified | Amsterdam to Dubai. The Emirates experience started with a complimentary chauffeur service from my hotel to the airport in a very nice Mercedes S class and being dropped at the door closest to the Emirates check in desk. I love the Emirates A380, the seat with direct aisle access for everyone, plenty of storag...

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6/27/2019 C Baelmer

✅ Trip Verified | Venice to Dubai. Top Airline. Super Inflight entertainment and very nice meals. Very friendly Flight attendant and top Service. Comfortable seats and much legroom.

6/24/2019 Michael, Airbus A380-800 (388) Three Class v2 seat 79J

We have just done a short 3hr flight from Sydney to Christchurch on an Airbus A380 the first time I've been on one of these aircraft. We found it too be quite compared to other large aircraft. The seats we choose had a bulkhead behind which saved us from having anyone digging there knees into the back of our seats but didn't res...

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6/24/2019 T Ney

Not Verified | Brussels to Sydney via Dubai. Booked return trip in business class, but twice upgraded to First on long legs to/from Australia on A380 as business class was full and thanks to Platinum status with Emirates Skywards. BRU-DXB legs were on 77W with the new business class product. Flights on time, swift connections ...

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6/22/2019 Abdallah E, Boeing 777-300ER (77W) Three Class v2 seat 8K

odour from lavatory noticeable