Hainan Airlines


Hainan Airlines Fleet

383 Hainan Airlines reviews

7/2/2019 Danyang Ma

✅ Trip Verified | Seattle to Peking. I found the food provided on the plane is quite delicious. They have beef, shrimps, fresh vegetables and Heineken beer, which is my favourite. The seat is quite comfortable and you could stretch your legs even in the economy class. The service is pretty good during the flight. The smile coul...

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6/14/2019 G Han

✅ Trip Verified | Brisbane to Shenzhen. My first time on Hainan. Check in staff were helpful. The flight was smooth with little turbulence. Cabin crew were very friendly and greeted everyone as they entered the plane. Service throughout the flight was excellent, especially the female lead cabin manager who assisted me when my f...

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5/18/2019 Guangya Xu

✅ Trip Verified | Tel Aviv to Beijing. Great flight with nice cabin crew. Real 5-star experience. I was a Gold member of Hainan, but for a long time, I didn't fly enough to keep my elite level. After this flight, I decided to keep my gold I was planning to fly back to China on my Birthday just few days earlier. But for some f...

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5/10/2019 Guangya Xu

✅ Trip Verified | Chengdu to Los Angeles. It's a very pleasant trip to fly with them. The cabin was well maintained and well cleaned. Both dinner and breakfast were delicious. The crew was nice and ready to provide any assistance. One passenger lost his passport, the crew made a lot of efforts to find it for him, which was very...

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5/8/2019 Guangya Xu

✅ Trip Verified | Los Angeles to Chengdu. Overall it's a great flight. Cabin was well maintained and cleaned. Crew were nice and willing to provide assistance that you might need. Food was decent, and snacks were provided. The flight was not fully loaded, so few people had the chance to set with empty seats next to them, which...

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5/4/2019 Zheyu Lu

✅ Trip Verified | Boston to Beijing. The cabin staff of Hainan Airlines is very nice and friendly. During the long journey, they offered me delicious food, friendly service, and an interesting chat. It is my first time to have a chat with the cabin staff in the airline and the journey is no longer boring but relaxing because o...

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4/26/2019 J Reichter

✅ Trip Verified | Shenzhen to Paris, having flown into Hong Kong a week earlier with Cathay Pacific. Had not heard of Hainan Airlines but their service is totally 5 stars, and so much better than grumpy and cold service on Cathay Pacific. On this Hainan flight, everything was just superb and really nice flat bed seats to sleep...

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4/24/2019 Changjie Wu

✅ Trip Verified | Beijing to Toronto. What a great experience to take the flight with Hainan Airlines because of the unforgettable assistance we got from Hainan Airlines staff at Beijing Airport! I was bringing my mother-in-law to Canada. However, after we checked in and went through the check point, my mom was notified that he...

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4/18/2019 Haocong Li

✅ Trip Verified | Beijing to San Jose. The service in the flight was perfect! The meals and snacks are delicious. I was impressed by the heated bread. On the back side of the cabin, the burger snacks and biscuits was provided whether how much the passengers had eaten. The hardware and software in the cabin were excellent. The...

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4/9/2019 Derek Northcutt

✅ Trip Verified | Was a very pleasant flight though food very poor from Sydney. IFC just okay not much of a selection compared to BOAC, AF, or AA. The reason for the average score though is that this company does not transfer your bags from one of their flights to your connexion flight. You have to collect your bag in China, fac...

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3/2/2019 Yuanfang Song

✅ Trip Verified | Chicago to Beijing. The crew were really friendly and provided excellent service. The meals were tasty and seats were comfortable. After a meal, a Taiwanese crew helped me a lot when he passed by. When the plane was about to land, an old man next to me couldn't find his key or something and the purser, who was...

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1/26/2019 Y Weng

✅ Trip Verified | Sydney to Haikou on 4th January, returning Dalian to Sydney via Changsha on 25th January. The A330 seemed very old and the cabin dirty. When I flew Sydney to Haikou, I was given an amenity kit but for some reason on the way back from Changsha sitting in the back I was not given one, but passengers in the front...

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1/26/2019 Augustine Chan

✅ Trip Verified | Shenzhen to Beijing. It was a new Boeing 787-9 with seating 1-2-1 which gave ample room and privacy. The seat could converted into a flat bed which is rare to find in any domestic flights. Three course dinner was served with good choice of red and white. The hostesses worked hard to get their job done as it wa...

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1/22/2019 F Lorven

✅ Trip Verified | Shenzhen to Vienna. The lounge that Hainan Airlines use in Shenzhen (it's not their own lounge), but you should not arrive hungry or thirsty, because this lounge can only be called a bad joke: no food, no spirits, no white wine, just some beers and a very poor red wine, soft drinks, instant noodles, that's it....

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1/17/2019 He Wang

✅ Trip Verified | Beijing to Calgary. I was having a fever when I was taking the flight HU7977, the Cabin Manager and the Purser were very professional and provided the best services they could to ensure the resting environment was comfortable for me since I felt so uncomfortable.

1/15/2019 Jiahao Zhang

✅ Trip Verified | Beijing to Boston, as an international student, flight comfort and ticket price are primary for me, and Hainan Airline achieved my standard. Great food and drink, 2 mean meals and free light meal between these with snacks. The cabin crew service is professional. I recommend Hainan Airlines.

1/12/2019 G Yang

✅ Trip Verified | Sydney to Shanghai via Changsha. Hainan Airlines provided the most enjoyable experience I have had in the economy last year in this route, surpassed Qantas and Cathay in my opinion. The cabins were clean, the services were exceptional. The cabin crews genuinely cared about your well being. I qualified for Hain...

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1/11/2019 L Yang

✅ Trip Verified | Brisbane to Shenzhen on 3rd January. First time flying with Hainan Airlines with much disappointment. I paid extras for the preferred Economy seats but I need to change as there is no point for speaker to be plug into when viewing movies. When I brought up, an attendant recommended me to watch mute movies. I a...

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1/4/2019 Z Ford

✅ Trip Verified | Toronto to Beijing. This was the nicest airline. The food was great, seats were comfortable, the staff and crew were friendly and knowledgeable and the overall experience was pleasant. I was extremely impressed. Hainan will definitively be my first choice airline when I fly to China.

12/27/2018 P Boeckel

✅ Trip Verified | Brussels to Beijing return. It was my first time using Hainan Airlines. The online reservation was good and the support professional as far as I could experience. The food was delicious. However, when asking for a gin tonic (an option on the menu cards), it was not available on both flights BRU-PEK-BRU. I got ...

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