Hong Kong Airlines


Hong Kong Airlines Fleet

137 Hong Kong Airlines reviews

5/30/2019 C Ji

✅ Trip Verified | Beijing to Hong Kong. Ticket quite cheap (comparing to an average of HK$2500, this was only HK$1000). New aircraft. Check in at PEK is fast, but boarding is a little messy. Cabin crew and service is good (they may also accept flight logs). Meal was nasty as usual since air cater was done in PEK.

5/22/2019 S Chadanant

✅ Trip Verified | Bangkok to Los Angeles via Hong Kong. Efficient cabin crew serviced passengers quickly and met all basic expectations. They might not seem friendly, but they were not rude. I assumed their focus were on speed and getting the job done. Good in-flight entertainment - lots of selections catering to local and inte...

Read More
4/29/2019 Abdallah E, Airbus A350-900 (359) v1 seat 51H

I paid extra for 51H. Row 51's are the worst seats to have. If you are in 51 C or H, passengers will stand in front of you to stretch or wait for the bathroom. You can really extend your leg out too much because passengers will end up kicking your feet as they pass by. Since passengers were kicking my feet ever so often, it woul...

Read More
4/27/2019 Francis Wong

✅ Trip Verified | HX offers very attractive price for business class for destinations such as Okinawa, Bangkok and Denpasar etc. An older ex SIA aircraft was used, the seat was 2x2x2 angle lie flat. For medium to short haul, that's perfectly fine. What impressed me the most are the wonderful set of crew on board, they are enthu...

Read More
4/26/2019 Peter Tso

✅ Trip Verified | I was returning with my 92 years old dad from Shanghai to Hong Kong, because my dad has difficulty walking long distance, so I called two days ahead for wheelchair service. Upon check in the agent has no record of the service, but said will arrange a wheelchair in 30 mins. When it’s time I went back to the agen...

Read More
4/25/2019 T Meares

✅ Trip Verified | Hong Kong to Vancouver. My flight connection was rescheduled last minute from a 2 hour layover into a 12 hour layover and they would not let me use the lounge while I waited. Now I’m stuck without a place to relax. I feel it would be easy for them to accommodate me for their own scheduling mistake, but they d...

Read More
4/2/2019 Ivan Ilieff

✅ Trip Verified | Los Angeles to Bangkok via Hong Kong. Flew on same exact brand new A-350 (B-LGH) on three of the four legs and on an older A330. The A350 was in the new herring bone configuration, which is more modern but not necessarily more comfortable than the older business cabin on the 330. Check-In ans Boarding efficien...

Read More
4/1/2019 SeatGuru User, Airbus A330-200 (332) v1 seat 14K

Bad airline. Good service but horrible flight experience. Flight attendants have no idea how to make a good flight. The aircraft iitself A330 was in bad condition. Will not recommend.

3/29/2019 P Gerson

✅ Trip Verified | Other than a low price, I do not find many redeeming qualities. The aircraft were new, but the layout appeared a bit uncoordinated as did the design and color schemes. Service was very green and awkward. I found the food was very mediocre, rather institutional. IFE was lacking in selection. The seats were good...

Read More
3/11/2019 Stroe Ion

✅ Trip Verified | Auckland to Hong Kong. Worst experience with an airline.Very unhelpful and rude people at check in. The women at the check in desk asked us to show her on our ticket what the flight number was, She couldn't read her own airline ticket. On top of that she also missed that the luggage were traveling all the way ...

Read More
1/27/2019 A Mangubat

✅ Trip Verified | Our flight from Los Angeles to Hong Kong was delayed for 5 hrs, then Hong Kong to Manila was also delayed. The worst part is when we arrived to Manila, 3 of our baggage didn't arrive, we waited another 24 hrs for our baggage. Never gonna fly this airline again.

1/23/2019 Francis Wong

✅ Trip Verified | Hong Kong Airlines seems to be going strong, despite of the recent rumours about their financial hardship. For this route HX deployed an Ex SIA A330 plane, with old style angle lie flat seat at 2-2-2 configuration. It's from the 90s but still at acceptable condition. Leg room and seat pitch are acceptable, onl...

Read More
1/16/2019 C Liu

✅ Trip Verified | Osaka to Hong Kong. This flight was well below par in terms of service, no smile from flight attendants, no slippers offered. Inflight meal arrived without chopsticks for starter, no refill of drink and my food tray was not collected for over an hour. Whilst waiting for the bathroom, near the middle of the ai...

Read More
1/8/2019 R Dalorna

✅ Trip Verified | Manila to Vancouver via Hong Kong, the first leg from Manila was Philippine Airlines. Our layover was only 2 hrs but we had to line up for an hour in HKG to get our connecting boarding passes. Prior to the flight I had checked in online already and saved the bar codes in my phone, however according to the staff...

Read More
1/6/2019 S Nee

✅ Trip Verified | Beijing to Hong Kong. The flight is about 80% full. My seat is in the middle next to wings. I was served a meal without any choice. As I really didn't want to eat spicy noodles the cabin attendant gave me breads instead, but no butter. Since no entertainment on this old airplane, a passenger use speaker loudly...

Read More
12/28/2018 Bradley Smith

✅ Trip Verified | Bangkok to Los Angeles via Hong Kong. First of all, the Hong Kong Airlines website is really clunky and bad. The error messages are cryptic and useless at best. We were not able to check in online, and got different error messages each time. We purchased VIP lounge passes, but only received 1 via email/text an...

Read More
12/11/2018 Sarah Johnson

Not Verified | On Nov 24 2018 we arrived at the Ho Chi Minh Airport only to find our flight would be delayed due to a typhoon. I want to thank the staff at Hong Kong Airlines for taking such good care of us from Ho Chi Minh to Hong Kong to Vancouver, and even arranging our flight through Air Canada from Vancouver to Calgary. I ...

Read More
11/30/2018 T Huang

✅ Trip Verified | Hong Kong to Ho Chi Minh City. Our flight was delay 6 hours from SFO to Hong Kong. Our flight from Hong Kong to Ho Cho Minh delayed. Once we landed in Hong Kong they gave me the first flight out but it’s 23 hours wait. They gave another family of 3 guests on the same flight out as ours from Hong Kong to Ho Chi...

Read More
11/27/2018 L Fallen

✅ Trip Verified | My husband and I attempted to speak with many different staff and no one assisted us. My husband and I were booked on two separate flights from Hong Kong to Okinawa. I was on the 0710 flight, he was on the 1130. The 0730 flight was not full, so we asked if we could change my husband’s flight to 0730, so that w...

Read More
10/25/2018 Rod A, Airbus A330-200 (332) v1 seat 31A

Not bad. Lucky in that the flight wasn’t full. So I had the row to myself. But beware if the flight is full. Economy seats recline is generous but not great if you are 5/10 or taller. Pay extra for the front row of economy.