Jet2.com

Fleet


Customer reviews

10/27/2019 Amanda Roberts

Not Verified | Palma to London Stansted. Great flights with Jet2.com for our holiday to Mallorca. The planes were on time, clean, seats comfortable with good leg room for economy. The attendants taking your boarding cards at the gate were very friendly, particularly the young man in Mallorca on the return flight. A good range of...

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10/18/2019 Karen Walker

Not Verified | I travelled with Jet2.com for the first time late September 2019. It was Stansted to Tenerife and was the nicest airline I've ever travelled with. The staff were happy to see us and were genuinely interested in our trip and what we were going to do there. Its such a breath of fresh air for us as customers to see ...

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10/14/2019 Anu Khosla

✅ Trip Verified | Me and my family (which included an 11 and a 16 year old) were due to be picked up from our hotel, the San Antonio Hotel and Spa in Bugibba, Malta, at between 7.45 – 8.15am, for a transfer to Malta airport and then our return flight home at 11am. We waited in the hotel reception between those times and no trans...

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10/10/2019 Abdallah E, Boeing 747-8 (752) seat 33A

Extra legroom seat by emergency exit. Door/slide mechanism does encroach although not severely. The plug in tray I actually liked as it meant there was room to watch my tablet and place a drink on it without feeling like you were sitting with a baby's high chair. By far the biggest drawback for me was the window which as an earl...

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9/27/2019 Adam S, Airbus A330-200 seat 17G

Is seat pitch really one 31"? This is one of the very few aircraft for which I consider an extra legroom upgrade a waste of money! Also, this aircraft always has room in the overhead luggage bins even when the aircraft is full.

9/17/2019 James Sprague

✅ Trip Verified | Birmingham to Faro. Worst experience me and my partner have ever experienced. My partner is 31 weeks pregnant and we were off to Faro with our 2 year old for her first holiday. Our flight was delayed by 2.30 hours so we were at the airport for 7+ hours to then be told because my partners fit to fly letter is 8...

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9/8/2019 Cheryl Clarke, Boeing 737-800 (738) seat 16A

Excellent flight and service.

8/9/2019 Deeanne Aitken

Not Verified | Alicante to Edinburgh. The cabin crew Ellie and Rebecca were amazing. I was a single mother travelling with 3 children aged 1, 8 and 11 and they made the flight so easy and nothing was too much bother for them. My 8 year old daughter got to be cabin crew for a while and she loved it. Ellie was part of our cabin c...

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7/29/2019 Joan Langham

✅ Trip Verified | Venice to Manchester. After having a frustrating experience in Venice airport which was total chaos we eventually boarded jet 2 plane. We were hungry. The staff did not get to our row(24) until we were getting ready to land, we were told no sandwiches were available. They also gave us a voucher for perfume, wh...

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7/5/2019 Ruth Sharratt, Boeing 747-8 (752) seat 33A

This seat should NEVER be sold as extra legroom. The exit door protrudes into 1/3rd the width of the seat so the passenger needs to sit with legs at an angle into the next seat's space!!

6/28/2019 S Panavoulas

✅ Trip Verified | Stansted to Paphos. 4 hours delay and locked in the plane on a morning flight and ended up losing a day of holidays due to Jet2.com They kept blaming the aviation authorities for not letting us fly with no real explanation on why we are being delayed. Crew staff didn't even offer water to the passengers as a r...

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6/27/2019 Jahfar Qasimi

Not Verified | It has been 9 days for the IT department to fix the issue with my booking reference which is only numbers and why would they use numbers for reference when the system doesn't pick up. Every time I called was given a different answer, "IT department will get back to us within 1 or 2 hours", or " They will fix it b...

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6/18/2019 Phylip de la Maziere

Not Verified | I had two connections to make, the first one from Glasgow. Arriving at Naples only to find Jet2 trying to check in 4 flights from one desk! Next the pilot says we’re on time flight time three hours and five minutes. Take off 11.10 so arriving 14.15. But at 11.30 we are still sitting on the runway. Arrive 14.40 to...

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6/13/2019 Abigail Anderson

✅ Trip Verified | Just wanted to say a massive thank you to the air hostesses on our flight to Turkey from Manchester on June 11th at 15.15, honestly they were just lovely and helpful. The flight was delayed and they were patient with all passengers, they were smiley and chatty as we had the extra leg room seats and they were sa...

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6/8/2019 Flynn Robinson

Not Verified | I am disgusted with this company. I have flown with them a few times before and not had any issues however I will never be booking with them again. We holidayed in Majorca from 20th - 29th may, the flight out was fine. Upon landing we had transport so were directed towards the coach with no issues. We then sat on...

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6/3/2019 Gavin Douglas

Not Verified | Edinburgh to Fuerteventura. I would just like to say a big Thank you to jet2 who I think without doubt are the best budget airline I have used again and agai,n and i have tried a few enroute to Fuerteventura. Staff fantastic and polite and space in compartments and seating for what you pay is above any other.

5/28/2019 C Neale

✅ Trip Verified | While I can’t fault the plane, cabin crew, or flight, I can however seriously warn travellers regarding the resort transfers. Myself and my partner were left stranded at the resort hotel by a driver that did not stop at our hotel, despite us being at the designated place at the designated time. I stood on the ...

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5/28/2019 T Pearce

✅ Trip Verified | Leeds Bradford to Thessaloniki. For the most part, this airline is fine. Both the outbound and return flights took off an hour late, not the longest of delays but a bit annoying. The pilots made up a chunk of time on the return and we arrived only 25 mins after the scheduled time. I guess the swift turnaround h...

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5/27/2019 S Beale

✅ Trip Verified | Belfast to Reus. Staff lovely, onboard pricing not bad, leg room good. I fly often and that jet2 plane was so noisy compared to other airlines. I’m a nervous flier and this has put me off completely flying with jet2.

5/24/2019 Kenneth, Boeing 737-300 (733) seat 5A

Good legroom and window view. No seat recline as usual with low cost or holiday airlines. 20 year old plane but clean and fresh. Pre ordered meals came as ordered. Pleasant cabin crew.