Oman Air


Customer reviews

10/23/2019 Alain Descrieres

✅ Trip Verified | Bangkok to Bangkok via Muscat. A pleasant afternoon flight leaving and arriving on time. Choice of 3 main courses (but no fish). My choice of beef was tasty. Service was attentive throughout the flight. A lot of new movies in comparison to my last flight on this route 3 weeks ago. As a frequent flyer with Oman ...

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10/22/2019 Ezhil Mohanraj

Not Verified | Frankfurt to Colombo via Muscat. Oman air rescheduled both ongoing and return flight. No reason was given. They increased the transit time in Muscat to 8 hours from 4 hours initially. They did not offer accomodation but offered a meal voucher. For people traveling from Asia to north america with an 18-20 hour fl...

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10/22/2019 Alan Sargeant

✅ Trip Verified | Bangkok to London via Muscat. A very good flight. Check in was fast and efficient. The flights took off and landed on time with a brief was a brief stop in Muscat to change planes for the leg to London. There were the customary hot towels and drinks on boarding on both flights. The cabin staff were very good. ...

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10/17/2019 Vishnu Nair

✅ Trip Verified | Delhi to Dubai via Muscat. Some passengers were not allowed to board and they mentioned that apparently the UAE government had issued a new rule saying that a minor difference in the place of birth between the visa and the passport. And even though the passport number matched with the visa we were denied board...

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10/7/2019 Eelco van den Heuvel

✅ Trip Verified | Flew Muscat-Salalah return and there are only two options of which Oman Air turned out to be a good one. Our flight to Salalah was very punctual. Boeing 737 had limited leg room but I liked the PTV, which Oman even has on shorthaul flights. Attentive crew, nice snack and an early landing on both in and outbound...

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10/7/2019 E Leare

✅ Trip Verified | Muscat to Manila. A 12-hour delay with no explanation. Informed of rescheduling just 4 hours before the flight. Rescheduled and cancelled again. Despite missing connecting flights they refused to offer compensation. The support desk staff at Muscat Airport couldn't care less.

10/1/2019 Sudesna Hore

✅ Trip Verified | Manchester to Dubai return via Muscat. From checking in at Manchester to disembarking again at Manchester, our experience with Oman Air was superb. The staff were outstanding in their service. The planes were comfortable, though on the outward journey one toilet was a bit unclean. Muscat airport was great - ne...

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9/28/2019 James Trevelyan

✅ Trip Verified | The seat belt signs were not switched on during the approach to Kuala Lumpur. I reported this to the captain who verified that the cabin indicators were working. I did not see cabin crew check for loose objects in the cabin before landing. Good service, good food, but safety should be the number 1 priority. Th...

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9/24/2019 M Baker

✅ Trip Verified | London Heathrow to Kathmandu via Muscat. Genuinely surprised at how good Oman Air were. The flights were at least £150 (each) cheaper than other airlines so we expected the worst, but the service was excellent, the plane was modern and clean and the crew were largely attentive, although the meal service was fai...

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9/18/2019 M Lakiryan

✅ Trip Verified | Kozhikode to Madina via Muscat. I had the Sindbad membership as well from the last 5 trips. Unfortunately I was not happy at all some of the crew members attitude. I had two way tickets from Madina/CCJ and it mentioned two pcs baggage are allowed. So i thought at least 40kg entitled under my tickets. once i ke...

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8/21/2019 Paul Storey

✅ Trip Verified | Oman Air customer service is non-existent. In June I flew to Muscat with Oman Air business class. I traveled with my Bicycle in a purpose made case. However when I checked in for my return flight at Zurich Airport I was told that despite having a baggage allowance of 100 kg and despite my bike bag weighing les...

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8/18/2019 S Berigo

✅ Trip Verified | Riyadh to Singapore: Flight WY 682 RUH-MCT (Delay) Flight WY 849 MCT-CGK (Delay) Flight WY 5836 CGK-SIN (Not Boarding) Change to Singapore Airlines Flight SQ967 The Flight from Muscat to Jakarta arrived at 14:05 (local time)-The transfer assistance inform us that flight to Singapore was no longer boarding. Pro...

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8/8/2019 francisco jesus lozano mateos, Airbus A330-200 (332) seat 31A

Asiento bueno en la zona de alas, asiento cómodo y espacio para piernas bien.

8/2/2019 David Hankinson

Not Verified | In February, I had booked seats for the three sectors of my business class return from UK to Australia: London to Muscat, Muscat to Kuala Lumpur and Kuala Lumpur to Adelaide. The final sector was ticketed by Oman Air but the provider was Malaysia Airlines. On arrival at Kuala Lumpur Airport after a two night stop...

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7/17/2019 D Han

✅ Trip Verified | Kuala Lumpur to Paris CDG via Muscat. After losing my luggage for 5 days plus 2 days due to 6 hour delay in KL which led to overnight delay in Muscat, customer service wrote to me, falsely claiming that I agreed to compensation for 3 days of €120 when nothing was said before! There was no info, no transparency...

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7/10/2019 P Kahlet

✅ Trip Verified | 7h night flight from Muscat to Frankfurt on Oman Air. Internet check-in flawless, baggage drop off in MCT rather slow. Passport and security check busy but reasonably swift. Flight left and arrived on time. Seats were very decent for eco. My screen was frozen and could not be restarted despite of several attem...

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7/8/2019 P Irving

✅ Trip Verified | Manila to Amman via Muscat with Oman Air. Great flight! Seats were comfortable and the food delicious. Service was friendly, professional and personal but could have some more improvements. Beyond that, a great flight.

7/4/2019 A Maharit

✅ Trip Verified | Bangalore to Moscow via Muscat. I have a flight booked from Bangalore to Muscat which leaves at 10:10 AM and reaches Muscat at 12:10 PM. After a 2 hour layover I have a connecting flight. This was the original plan, when Oman air decided to cancel my first flight and reschedule me for another later flight, whi...

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6/30/2019 S Howe

Not Verified | Travelled Manchester to Bangkok return via Muscat with Oman Air. All 4 flights on time. Great food, pleasant staff, and great inflight entertainment. Would certainly use them again.

6/25/2019 Alain Kupferman

✅ Trip Verified | Bangkok to Muscat. Generally, in business classes with a 2-2-2 configuration, the passengers seating on a window seat have to pass over their neighbors when going to the toilet or else, but on Oman Air, all passengers, despite that 2-2-2 configuration, have a direct access to the corridors. Seats were comfortab...

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