Spirit Airlines


Customer reviews

10/28/2019 G Barlene

✅ Trip Verified | New York to Myrtle Beach. This airline is awful don’t even bother to book anything it’s a waste of money and time. I bought a flight from NYC to FL for vacation and rented a hotel I was suppose to check in at 7:50 my flight was suppose to land at 7:30. My flight got delayed from 12:30 to 2:30 I arrive at the a...

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10/26/2019 Altaf Maknojia

Not Verified | Houston to Las Vegas. Useless ever customer service. They will not help you in any possible way if your flight is canceled or delayed. I planned everything according to my flight's booking. I checked out from hotel as my flight was tonight. Now flight from Vegas got canceled and was rescheduled after 24 hours. I ...

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10/25/2019 J Boss

Not Verified | Boston to Raleigh. This is the worst airline I have ever been on. I got charged $65 dollars for a carry-on. Not worth the “savings”. I urge you not to take this airline. They are as bad as they come.

10/25/2019 N Keane

✅ Trip Verified | Spirit Airlines needs to get it together. I had heard bad things about Spirit prior to flying them, but figured folks were being dramatic. I flew them once to round-trip to Boston and it was okay - the flights were delayed by 2+ hours and the seats were dirty, but we got from point A to point B for a good pric...

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10/24/2019 Jason Witt

✅ Trip Verified | We were lied to by the Baggage office staff. We flew into O'hare Saturday night, and our bag was left back in Dallas. We were told by staff it would come on flight 1st thing Sunday morning, and it would be shipped to us and we would have Sunday afternoon. This bag had both my wife and daughters medicine that w...

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10/23/2019 Ambyr Metcalfe

✅ Trip Verified | In 30 years of flying, I have encountered some extremely amazing and helpful staff (and some extremely rude ones, as well). Yesterday I began to feel very nauseous after boarding. The pilots had to wait probably 20 min, prior to take off for a possible mechanical issue and logging paperwork. I just kept feeli...

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10/21/2019 Jamaica Taylor

✅ Trip Verified | Chicago to Las Vegas via Los Angeles. The worst company to fly with, not only do they lie to customers it seems like the customer service attendants at the airport make up their own rules. First we had to pay $99 dollars because we missed the flight, but we couldn’t get another flight for later that night onl...

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10/21/2019 Kiki Miller

Not Verified | Hartford to Orlando. I am literally in a state of rage. Not at this horrendous airline but at myself for making the mistake of ever traveling with Spirit again. I made a promise to never travel with them years ago but this time I was headed to Vermont to fall foliage drive and the time perfectly matched when I nee...

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10/20/2019 A Dahmer

✅ Trip Verified | We had trip from Columbus to Vegas in Saturday evening by 7:40 pm. Unfortunately flight got delayed by an hour and later on they said it has been canceled. And all spirit staff was not announcing anything but we were getting email notifications simultaneously. Those staff were totally unprofessional and said t...

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10/19/2019 B Smith

✅ Trip Verified | Raleigh to Chicago with Spirit Airlines. Not bad for the money. Flight attendants played a game with us to earn extra miles, that was fun! They were friendly as well. Good leg room, seats do not recline and may be uncomfortable for a long flight. Bathroom was spacious, they served drinks, but not complimentary....

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10/18/2019 E Parceno

✅ Trip Verified | Seattle to Las Vegas. Spirit Airline lost my husbands baseball bag at the baggage claim and he has a baseball tournament in two hours. The staff said it was stuck at the baggage machine but then said it was probably still in Seattle. We waited for 2 hours and nothing. This airline doesn’t deserve a star.

10/18/2019 C Parnell

✅ Trip Verified | Spirit airlines decided that my 7 year old and 10 year old daughter with down syndrome did not need to sit with an adult. When i did online checkin we were separated. I went to gate and let employee know that we were all separated. I said i dont care if the 4 of us are split up into 2 pairs. I just want my chi...

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10/17/2019 G Keane

✅ Trip Verified | Newark to Myrtle Beach. Worst customer service. Could not check in prior to my flight because of a system issue but had no problem processing my payment for my checked bag. When I called and waited on hold for 25 minutes she told me they cannot check me in and I will have to wait until I get to the airport. I ...

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10/17/2019 Rose Hernandez

✅ Trip Verified | On both trips (to NJ and then returning to NC), our flight was delayed for no other reason than just personnel stupidity. On our flight home (to Charlotte, NC from Newark, NJ), my son and I watched the aircraft clear out its incoming customers into the airport. A few minutes later the kiosk woman said on the lo...

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10/16/2019 John Mcintire

Not Verified | I paid $570 for a round trip flight from Denver to Los Angeles. Thanks to Denver’s horrible RTD line running 57 minutes late, I missed my check-in by 6 minutes so that’s on me. What the useless and unempathetic Spirit teller did not tell me is that my return flight from LAX back to Denver was automatically cancel...

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10/16/2019 S Valedra

✅ Trip Verified | Las Vegas to Los Angeles. First time flyer. Worst experience I’ve had. I had my flight delayed so 4 times every time . My flight got delayed coming from Texas to Las Vegas due to the delay I missed my second flight to go home to Los Angeles. While sitting in the airport many time threw the speaker staffed offe...

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10/15/2019 Traci Swartz

✅ Trip Verified | New Orleans to Tampa. Worst airline ever. Please save your money, add a little more and fly a airline that is at least basically worth it. Worst domestic and international airline ever.

10/15/2019 C Bouton

Not Verified | Horrible experience! Supervisor at Newark, NJ airport made me miss my flight that left at 7am arriving to New Orleans, LA at 9.19am to a flight leaving Newark, NJ at 11.02am arriving in Houston, TX at 2.34pm leaving Houston, TX at 6.45pm arriving in New Orleans, LA at 8.38pm. I arrived at the airport at 6.05am, m...

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10/15/2019 A Nguyen

✅ Trip Verified | Fort Lauderdale to New Orleans. I got off an already delayed layover flight from Denver. I had to run all through out the Florida airport to get to my gate: F2 and I go there. It had closed and she saw that I was in a rush and she let me in, which I was very thankful for. Until, they realized I was on the wron...

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10/14/2019 Christopher Adan

Not Verified | New York La Guardia to Detroit with Spirit Airlines. Terrible customer service, $45 per carry-on bag! It also costs extra to check-in at the airport. There is no free beverage service on the flight either. The hidden costs greatly increased the total flight cost. Will never fly them again.