✅ Trip Verified | Ankara to Amsterdam. A cheap low-cost experience by all means, however the price tag was no different than full-board flag carriers - if not more expensive. No IFE, although paid for the extra legroom, seats are far away from being comfortable. No overhead bins for the first row, although they are the extra paid ones. There was an hour delay in boarding and pilots did not seem to care about closing the gap in flight time, so landed with an hour delay. Pre-bought meal was alright, no problems with the diligent and smiling cabin crew. It was not a disastrous experience, however price-quality ratio is nonsense.
Pleasantly surprised with more legroom than normal in economy! The kids were entertained by a nice sticker paper handed out by flight attendants
✅ Trip Verified | Rome to Frankfurt. It was a Lufthansa business class connecting flight, it was operated by SunExpress. Selected seat 2F. The only LH-related experience was the in-flight LH business meal. Other than that, the plane, crew, and cabin quality were that of a low-cost carrier. No overhead storage for rows 1 to 2 as they are reserved for crew equipment. One positive was that the crew turned back economy passengers from using the front / business lavatory. Beware when you book, as you may end up paying LH prices for a low-cost carrier experience. I would avoid SunExpress going forward.
Although it was an LH flight, it was operated by SunExpress. The only LH-related experience was the in-flight LH business meal. Other than that, the plane, crew, and cabin quality were that of a low-cost carrier. Looking behind at rows 3, 4 etc. one can see almost no legroom. One positive was that the crew turned back economy passengers from using the front / business lavatory. Beware when you book, as you may end up paying LH prices for a subpar low-cost carrier experience. I would avoid SunExpress going forward.
✅ Trip Verified | Trabzon to Izmir. We've waited about 15 minutes after boarding was completed, I don't know why. The airport traffic was not very high. Cabin crew were good. Take-off and landing was smooth. I've tried SunExpress Wi-Fi service. There were some movies and music inside the portal but it required premium membership. Membership fee was like half of my flight ticket. Of course I didn't buy it. Food and beverage prices is normal for a plane. I've seen worse.
✅ Trip Verified | Trabzon to İzmir with SunExpress. It was a good experience. Faster than expected in the air, slower than expected on the ground unfortunately. Baggage claim took a long time but to be honest, I don't know if it was the airport or airline's problem. There weren't any free services in the air. It was a 2 hour flight for me at night and I had a coffee. I'm sure I've had better coffee with that price but, come on, we are flying.
I couldn’t sit next to my wife, she had another isle seat. Why don’t you just let the people choose the seats themselves??
You placed me on an isle seat and my husband as well. We couldn’t sit together though I’m very much afraid of flying. I was alone. It was a horrible flight. Why don’t you just let the people choose their seats themselves?? I’ll never choose SunExpress again.
✅ Trip Verified | Izmir to Munich. First time user of SunExpress. Cheap ticket and i wasn't expecting anything dramatic but I was impressed by staff i dealt with. Smiling faces and eager to please. Good seat space and clean bright aircraft. Flights on time. Will definitely use again. Its a pity they don't fly from Ireland direct to Izmir. Better than Aer Lingus and 1/2 the price for a seat.
The flight was smoothly executed, ecactly on schedule. It is a budget airline, in this I felt the experience hardly differed from any other budget airline. Although: lugage allowance is 30 kg (where often it is 20) and there is no moaning about an extra carry-on item (unlike Easyjet for instance). I bought extra legroom, and in seat 1C I could indeed stretch my legs. There is no overhead locker (it is in use for stuff of the airline). 1A, 1B, 2E, 2D, 2F also offer extra space, enough for most adults, I think. You can even decide while on the flight to buy such a seat, this is cheaper than buying online beforehand.
I can confirm the information provided by Kurt kotoaga is correct If you are going to pay for extra leg room 2 F E D are the best For regular seat selection choose 2 A B C Screaming kids are at the back. Lol
Das Flugzeug war in einem wenig ansprechenden Zustand. Die Tische waren verdreckt. An einigen Sitzen fehlten die Armlehnen. Die hierdurch entstandenen- zum Teil scharfkantigen -verbleibenden Halterungen wurden mit Gewebeband überklebt.
✅ Trip Verified | Leipzig to Heraklion. It was on time and the staff was very polite. They had gifts for little children(we made two routes and they had different gift each time). The price was not normal for the route (i don’t know how the prices will be in the summer).
✅ Trip Verified | Flew Düsseldorf to Izmir. Make sure you breath in before you board this flight because there isn’t much room inside! Certainly a tight squeeze into the seats. Low cost no frills airline, gets you from A to B with the minimum of fuss. Staff friendly, no inflight entertainment other than opening and closing the window shutters. On board snacks and drinks available at cost (euros or Turkish lira). The airline website allows you to book certain seats with extra legroom (small additional fee) and I would advise that this is done. Other than being squashed it was a trouble free flight. And don’t forget to clap when the pilot lands. A good old Turkish tradition!
Much leg room, but right seats Sun Premium meal was ecellent
Absolutely the worst airline I've ever flown. Leg room is non-existent... don't worry about the person in front of you leaning back since they can't without crushing your knees. No complementary services whatsoever. I'm frankly surprised they haven't made the lavatory coin operated.
✅ Verified Review | Dusseldorf to Palma de Mallorca. We left bang on time on what we thought was Eurowings flight no EW9585 but it turned out to be a SunExpress flight. On boarding the plane the extremely friendly flight attendant took my 6 year old into the flight deck to meet the crew. A lovely lady who looked after all the passengers even asking if everything was OK at the airport. The second young lady was really nice talking to us a lot and we were even wished over the telecom a happy Easter (two weeks time). Seats were no problem as I am 6ft tall. Temperature was okay, unlike our outbound flight on Air Berlin. Every time I use Air Berlin we roast and I had to fan myself to keep cooler. I would definitely use SunExpress again if this is there service.
✅ Verified Review | Munich to Lanzarote. It started in the airport, where nobody had a clue about the company itself and in which gate we should have do our boarding. After some ping pong (with luggage and a 3 years old kid) between gate A-C-D (something like a kilometer and a half), finally someone showed up with meaningful information and let us in. And this was just the beginning. Due to weather conditions in Lanzarote, we have been sent to Fuerteventura, waiting in the airport for the wind to slow down. I can understand this is not something the airline can fix, but what happened in the FIVE HOURS later was a nightmare. Basically we have been kept inside the aircraft, without the possibility to get out and have at least dinner (the flight should have land at 5.00PM, and we have been trapped in the aircraft until 10.00PM!), and not even being offered some water. Our son was exhausted, and we had to pay the crazy price of in-flight fares to get water (2.50€ half liter) and cookies (something around 3€). In addition, the restrooms were absolutely horrible after all the passengers used them for 5 hours. Last but not least, we were told "please keep seated" without any information for 5 hours. I'm pretty sure I will never ever book a flight again with this company, since, apart from being redirected to another airport (outside of their control) they treated me and my family (and all the passengers) as animals and not humans (even worse since they made a lot of extra money selling water and other low-quality food and beverage for additional hours just around dinner, good move!)
Amsterdam to Antalya - I had never had heard of SunExpress before. I always check review and ratings first and I thought "this can't be too bad!". I'm not saying it is my worst flight ever, as the crew were friendly and communicated well. It's just that the planes lack equipment. After I got to my seat, I immediately felt pretty uncomfy. The plane itself and the seats felt so old. There were no TVs or other sources for entertainment. No moving map or flight stats. Don't bother wasting money on food that doesn't even look inviting. Although the crew was nice, I'm probably never going to fly with SunExpress again.
Thessaloniki to Düsserdorf with Eurowings but operated by SunExpress. The plane was a B737-800 which was 15 years old and I can confirm that the plane felt this old. The seat in front of me was half broken, the table didn't have cup holders and the legroom wasn't great for a 190cm man but comfort was okay. The cabin crew was friendlier than usual and offering more than my other flights with Eurowings.