Sunwing Airlines


Sunwing Airlines Fleet

606 Sunwing Airlines reviews

7/4/2019 Stewart Neil

Not Verified | Firstly let me say that my wife and I fly a couple of times a year to Cuba and Sunwing is our usual airline of choice. Typically we have no complaints and enjoy the service that Sunwing offers , as they have always been good to us. In saying that we did have an issue on the return trip of our last vacation (depar...

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7/1/2019 Athena Panagiotidis

Not Verified | Toronto to Punta Cana. The worst airlines I’ve been on. They tell us after we boarded the plane that they are having problems with the ac. From a 12 hr delay we have been sitting on the plane making it another 2 hours. We not only had a bad flight there, but we missed a day and a half of our trip due to Sunwing's...

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6/29/2019 N Lewis

✅ Trip Verified | Montreal to Cancun. WG517-WG518 Horrible experience. We have booked direct flights since we travel with 2 young kids. 3 weeks prior to departure, we received an email indicating that our returning itinerary had been changed. There will be a stop in Toronto?! 06.17.2019 Montreal to Cancun flight: 3.5 hours delay...

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6/28/2019 Santo Chiappetta

Not Verified | Not sure why I scheduled a 6.15am flight. Currently sitting on the runway and its 6.45 am. The pilot is blaming us the passengers that we didn't board on time when they had come on the cabin speaker at 6.25 saying boarding was complete. This service is terrible. I never really choose Sunwing, it's as if the only...

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6/27/2019 Veronika Maderer

Not Verified | Toronto to Varadero. Paid for an earlier return flight, my ticket confirmed our flight. While iat the resort I went to check our pickup time and found out that our 10::15 am flight was canceled and we were booked on a 21:15 flight. We didn't want to leave so late. I've asked for a refund and was told nothing doin...

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6/26/2019 E Chacon

✅ Trip Verified | Montreal to Antigua. Sunwing be careful to what you are agreeing to and their flight definitions. This year we planned our vacation early. We found what we thought were non stop short flights to an amazing island. We were happy. Then came an email from Sunwing last week with changes. A stop in Toronto and thre...

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6/17/2019 Molly Liao

Not Verified | Toronto to Vancouver. This is the worst service I have ever had. I booked the flight time at 8pm almost 2 months ago but 7 days before I leave, Sunwing just sent me an email said they have changed my time from 8pm to 6am! That is totally unacceptable! I called them but they said this is the only time they have th...

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6/16/2019 Jeremie Hervieux

✅ Trip Verified | Montreal to Santa Clara. Awful service, delays delays delays. The Montreal airport staff for Sunwing is beyond incompetent. Communication is hard and confused staff. Lack of a smile and greetings. No screen or food on board. The cheapest of the cheaps.

6/12/2019 V Joe

Not Verified | Booked a simple weekend trip to Vancouver to see family, leaving Friday evening, returning Monday early morning to avoid missing any work. Sunwing Airlines proceeded to change our flight to extremely early Friday morning and very late Monday night. When called they advised me that we agreed to flight time changes...

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6/3/2019 R Makirez

✅ Trip Verified | Punta Cana to Toronto. If you’re thinking of booking a flight with Sunwing Airlines don’t! They are the most mismanaged, incompetent airline. The flight was supposed to land in Toronto from Punta Cana at 4:15pm today. Rescheduled to 6:38pm. Then on the day of the flight rescheduled again to taking off at 7:30p...

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6/2/2019 H Vaillancourt

Not Verified | Toronto to Mexico. Booked my trip 2 months ago with sunwing to Mexico June 1 2019. Departure time 6:15am. We got a call just 12 hours before departure telling us flight is cancelled and can reschedule for the Next day June 2. Fine. But now sitting here wondering what next. So many reviews on here about flight cha...

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6/1/2019 B Darcina

✅ Trip Verified | Our flight from Puerto Vallarta (PVR) to Vancouver (YVR) has been changed from Sunday 8:15 PM to 7:30 AM (12:45 hours in advance) and this has cause me and my husband to shorter my paid vacation by 1 day. We have been forced to wake up at 2 AM on Sunday morning in order to take the transportation to the airpor...

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5/28/2019 Liza Santos

Not Verified | Toronto to Punta Cana. It's one thing to have a flight delayed for 2hrs but to have it delayed for 6hrs and not keeping passengers updated is another thing all together. This is our 3rd trip with Sunwing in the last 4 years and we have not had any complains in the past. The service provided this time was quiet un...

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5/27/2019 A Gaita

Not Verified | Toronto to Cancun. Paid for Elite Plus and since they overbooked my seats, I was given another seat which was broken with the leg rest permanently up, going against all safety regulations, not to mention not given what I paid for. Leaving the resort, the shuttle bus did not show up until 1.5hours after the design...

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5/26/2019 S Chandler

✅ Trip Verified | Toronto to Varadero. Will never fly with Sunwing again. This was my 3rd trip down south in 1 year and the worst ever. 1 week before we were set to leave on a direct flight we were advised our return trip would have an extra stop, adding 3 hours to our travel home. Second, our departure from Toronto was delayed...

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5/26/2019 P Kowek

✅ Trip Verified | To start, a week before my trip I got a notice that my flight into Cayo Coco is delayed by 9 hours and was offered $50 coupon (4 passengers on booking). The check in assistant didn't print my wife's ticket and I had to go back to get it printed again. I asked about my voucher and was told it would be at the ga...

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5/24/2019 C Barton

✅ Trip Verified | I understand that Sunwing "charter" can cancel flights on short notice (note terms and conditions permit any schedule changes up to 12-hours prior to flight). However, this should be a rare event (as reliability for most airlines is important). If it's too frequent it makes their schedules and bookings are eff...

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5/23/2019 Megan Greenwood

✅ Trip Verified | Toronto to Vancouver. Just don't bother. Booked at a reasonable price back in March. Supposed to depart Toronto at 8pm on Sunday May 26th. Today, Wednesday May 22nd, they phoned me to cancel our flight. Four days before with no explanation. They said they could reschedule is for the next available day, the 30t...

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5/21/2019 D Mahili

✅ Trip Verified | I have booked a flight on March 31 for a round trip from Vancouver to Toronto for May 24 and return on June 02 and i paid it off full on the day of booking. Just a week before my flight on May 17 i got an email that this flights (Flight 802/807) are cancelled and you have choice to reschedule it to June 07 or ...

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5/20/2019 L Richards

✅ Trip Verified | Toronto to St. Lucia. Our flight to St. Lucia was supposed to leave at 11 am. The flight was delayed due to mechanical issues with no updated departure time given. Sunwing offered food vouchers for the food court which was nice but there was probably 300 or more people on the flight. We all had to line up to ge...

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