Virgin Atlantic


Customer reviews

10/23/2019 M Moore, Airbus A330-300 (333) v1 seat 43G

The seats are hard. The pitch is not good. I am 5ft 4in and the leg room just alright for me. 43G is not bothered by noise from the toilets. However, due to the isles being narrow - just wide enough for the trolley, my seat was nicked at least four times by trolley. Too many economy seats have been put in making it an uncomfort...

Read More
10/17/2019 LondonBound, Boeing 787-9 (789) seat 25C

First trip on Virgin Atlantic. Very impressed overall. This will cover my overall experience to/from London. Service was exceptional. All of these folks truly seem to love their jobs were a true delight to interact with. What a change from several attendants who seemed truly miserable on my last transatlantic flight via United....

Read More
10/14/2019 Abdallah E, Airbus A350-1000 (351) seat 27D

The inflight entertainment system is a big upgrade over the A346 and A333. Premium check in and fast track worth paying up for. Beware that they store these huge cot like bassinets over seats 27AC so that overhead bin is not suable by those passengers seated there. Overall seat was comfortable and enough room. There is les...

Read More
10/14/2019 Judith Schlegel

✅ Trip Verified | New York JFK to London Heathrow. Flight delayed by 2 hours which caused me to miss my connecting flight and stuck at airport hotel without toiletries because you cannot bring then via carry on luggage. My 25th wedding anniversary started off sadly by missing 1 day in Corfu, this cannot be made up by Virgin Atla...

Read More
10/11/2019 Elspeth Grace Guzman Santana, Airbus A330-200 seat 14A

On my 5th trip on the same route this has been the comfiest yet not that the others were bad but this excelled all my expectations as a large person it’s hard to get comfortable even the seatbelt fitted with room for adjustment there was at least 2 meters leg room as it was at the entrance/exit there was no obstruction whatsoeve...

Read More
10/9/2019 Abdallah E, Airbus A350-1000 (351) seat 2A

I booked this flight to fly the new 350, instead of the 330. The seat was terrible, so uncomfortable, The bed was narrow. It's almost impossible to get in and out of the seat unless it's in the full upright position. The tray table is so large and leaves little or no space between it and the passenger. The TV monitor is far, and...

Read More
10/6/2019 Abdallah E, Airbus A330-300 (333) v1 seat 49G

Truly awful seat, especially considering you pay extra for it. There's no floor storage, which is not mentioned here. People are constantly tripping over you, stepping on you, and spilling on you. I even had someone doing squats and leg raises in my face. The crew sometimes ask people not to step through this row between ais...

Read More
10/4/2019 Jerry S, Airbus A330-300 (333) v1 seat 45K

I like the A330 and Virgin provides a good service across the pond even in economy. This seat overlooks the back of the wing and is quiet - the engine noise muffled by the wing. People comment on the hardness of the seats which is fair, but perfectly comfortable enough for this 6 hour journey. Virgin service is great - engage th...

Read More
10/1/2019 Abdallah E, Airbus A330-300 (333) v1 seat 21K

We had seats 20H,20K,21H, 21K. Seat 21K, as indicated on other reviews, had not window. Seat was fine. Definitely, better than economy but not as nice as premium economy use to be on Virgin. Food was pretty bad. Service was good though.

10/1/2019 Declan Cundelan, Boeing 747-400 (744) seat 37G

Sat here with my family on Row 37 DEFG and despite reading negative comments, this seat row is excellent choice.Seat reclines back 6-8 inches and because of bulkhead behind , you’re not disturbing fellow passengers. Also because of bulkhead, nobody is pressing on tv screen behind you searching for movies/music etc.

9/30/2019 Cal Larkin, Airbus A330-300 (333) v1 seat 40H

Tried ++ times to bk premium econ, quoted £721.00 went to pay told 1700.00 then 2930.00 pp round trip, tried at airport £295 !! Only 1 seat available , not good when 2 of us travelling....ended up just economy...gutted...poor service from newmarket travel agents n virgin

9/29/2019 Abdallah E, Airbus A330-200 (332) v1 seat PITCH

The seat pitch in standard economy is 30". Terrible for long transAtlantic flights. These A322 aircraft should be disposed of as soon as possible, its like flying budget airlines.

9/27/2019 Charlotte Holden, Boeing 747-400 (744) seat 42K

The service on the flight could not be faulted, the seats however.... We paid for the Economy Delight for extra leg room which was great, however, the seats were really narrow. I was sat in the middle of a row of 3 and my partner is 6ft and sat by the window and then a large american guy sat next to me. I spent the whole fl...

Read More
9/23/2019 Terence Donovan, Boeing 787-9 (789) seat 61F

The seat was comfortable for an economy seat. The recline position of the seat was adequate. The food was typically poor quality airline food. The service provided by the staff was excellent. The entertainment sound system was awful and should be improved to satisfy the passengers.

9/23/2019 Kirsten Bone

✅ Trip Verified | I flew with my family of 8 on the 23rd of August 2019 with Virgin Atlantic. It was a family trip from Gatwick direct to Orlando, Florida. This was our first time with Virgin Atlantic and so glad we did. We booked the in at the desk with a friendly and most helpful lady. The crew on the aircraft were so friendly...

Read More
9/21/2019 Chris Harris

✅ Trip Verified | After 5 years of saving Virgin’s flying club miles we eventually booked our one way upper class trip! The (highly rated) Heathrow lounge was disappointing and not a patch on BA’s business class lounge (not alone it’s 1st class one). The food was small, bite sized with only about 3 food choices and all drinks we...

Read More
9/20/2019 Chris Abrams

✅ Trip Verified | London to New York JFK. Flew both legs on an A350 in Economy outbound from LHR and returning on a red eye in Economy Delight. New aircraft which were as expected immaculate. Seats comfortable enough for the 6ish hour flight. In Economy Delight there was lots of leg room, 2 of us had 3 seats to ourselves which ...

Read More
9/19/2019 Abdallah E, Boeing 747-400 (744) seat 63K

The good: You have unlimited leg room for your right leg. The bad. There is an entertainment box underneath the in front of you that does not allow a carry on bag to be stowed. Overall Virgin offers friendly service, plenty to watch, and tasty meals. The meal and beverage portions seemed small. IE 5 ounce cups. The hot mea...

Read More
9/18/2019 Letsfly, Boeing 787-9 (789) seat 10K

I flew VA upper class from Heathrow (T3)to HKG on a 787-9. My trip didn't get off to a good start. The check-in staff at the airport counter acted like an immigration officer and I was made to feel like an illegal alien trying to leave the country. Anyway, back to the positive, The best part about flying Virgin at Heathrow is th...

Read More
9/15/2019 Dominic W, Airbus A330-200 (332) v1 seat 18C

Premium Economy seat - A330-200. New refurb! Very good seat. lots of legroom. I'm just over 6 foot and felt it comfortable throughout the 11 hr flight. The TV screen is nice and sharp, all though only a choice of 70 movies. 1st row and last row of Premium Economy only have one window, the other rows have 2 windows each.