Volotea Fleet

84 Volotea reviews

6/24/2019 Giorgio Maggioni

✅ Trip Verified | Venice to Mykonos. The flight was due to leave Venice at 20:20. After a first boarding that failed, we were boarded late and left Venice at 23:30. They just said: “technical break issues are solved, we can leave”. Once took off, after 20 min the captain said: deicing system is not working; we return immediatel...

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6/21/2019 Konstantinos Thamnopoulos

✅ Trip Verified | Athens to Santorini. I was charged 60 euros (30 for my ticket and 30 for my partner) for not doing an online check in as requested inside a long email that was sent to my email after booking.

6/18/2019 Jeff Sutton

✅ Trip Verified | Vienna to Bordeaux with Volotea. This airline isn't worth any more of my time, so this will be short and sweet. The owner of this airline, should stop opening different businesses and focus on the ones he has until they aren't completely incompetent. I paid for their "insurance" so I could change my reservation...

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6/9/2019 S Malinas

✅ Trip Verified | Athens to Heraklion. After 40 years of constant flying experience how can one review an airline on which he has not flown. However their overall response and attitude have been worse than anything I could ever imagine. I was booked to fly on 4254 on June, 6 however two days before the flight I advised Volotea ...

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6/2/2019 F Kan

✅ Trip Verified | Athens to Santorini. The crew was unfriendly. Everything disordered, from check in to on board. They keep asking people to size the luggage, even with obviously standard on board case. No any service at all. Well they are cheap airline, you get for what you pay. But I didn’t see a cheaper rate compared with ot...

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5/22/2019 Samuel Lee

Not Verified | Mykonos to Athens. Volotea failed to transport passengers from origin to destination. The flight from Mykonos to Athens on 6th May at 7pm was cancelled. Upon cancellation, they did not offer any backup flight on the same day or next day. We are stranded on Mykonos and was anxious because we need to catch any inte...

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5/17/2019 T Han

✅ Trip Verified | Mykonos to Athens. Rude service crew at check in counter. Charge extra 30€ per pack for check in, only mentioned no charges if booked online but we are not allowed to do so as they helped to check in. Extra charges for bag that couldnt possibly fit in the small box provided. End up, total extra charges of 110€...

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5/16/2019 S Neale

✅ Trip Verified | Toulouse to Prague. Having read negative reviews, our particular flight was perfectly fine. We were notified well in advance, (3+ weeks) of a 25 minute change in flight departure time, which made no material difference to travel plans. It's a low cost carrier, and did what it said on the tin. Maybe it would ha...

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5/14/2019 C Naspon

✅ Trip Verified | Santorini to Athens. Out of the 45+ airlines i flew with, most of them are "budget" airlines, this is the far worse. First, the excruciating booking process is full of ridiculous hidden fees. While boarding the plane, they randomly chose passengers to try fit their carry-on bags to their tiny sizer and nailed ...

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5/9/2019 B Wicks

Not Verified | Athens to Crete. Worst customer service ever. They advertised a flight and we purchased that flight and made the rest of our reservations accordingly. Several weeks later they e-mail me that the flight had changed times to 3.5h earlier than our original time. This was impossible for us to accept because our flight...

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4/18/2019 M Calere

✅ Trip Verified | Bordeaux to Madrid. This company charges for luggage which it did not deliver and refuses not just any compensation, but also, at the very least, to refund the cost of the undelivered luggage. In my case, I had to go myself, on my way back, inside the lost luggage section of the airport airport to retrieve my ...

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4/17/2019 Chander Nathani

✅ Trip Verified | Me and my wife were booked to fly with Volotea Airline from Athens to Santorini on April 9, 2019. After much delay they announced flight cancelled. It was past 9 PM. Then did not provide any help such as hotel, rebooking with any other airline, or booking with same airline next day, but suggested 8 hour ferry ...

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4/8/2019 K Parnet

✅ Trip Verified | Nantes to Palma de Mallorca. They wanted to charge me for 1kg of extra pre-booked luggage, even though that their standard packaged 20kg check in luggage allowance is less generous than other low-cost airlines. Boarding took forever because they did not allow passengers to take their hand luggage on board, so ...

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1/3/2019 L Zhang

✅ Trip Verified | Majorca to Lyon. I know not to fly cheap airlines and this is just an exception because there’s no other flight for the date. Upon boarding, I encountered some rude cabin crews. There is obviously some language barrier but the attitude of the crews matches the price and value of Volotea. This is for sure the f...

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10/24/2018 Tanveer Jugpal

✅ Trip Verified | Santorini to Naples. This was by the far worst flight experience I have ever endured. For starters the check in experience/the airport at Santorini is horrific, no signs indicating where to go and what to do etc. Despite the airport not being up to date our worst experience came in form of the "service" or rat...

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10/15/2018 P Keane

✅ Trip Verified | Santorini to Athens. Surprised. Really good flight. I read all the bad reviews after booking (did an airline safety search before booking but forgot customer satisfaction) and was expecting the worst. No issues at all.

9/10/2018 S Berschen

✅ Trip Verified | Figari to Strasbourg. The airline website says you need a "medical certificate confirming fitness to fly" from the 28-35 week of pregnancy - what is perfectly fine. But in the airplane - the certificate provided - they force the women to sign a document that releases the company and it's partners from any kind...

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8/20/2018 S Gallen

✅ Trip Verified | Athens to Santorini. Very poor value! They charged us 70 euros for one extra bag which weighed under 10 kilos. Poor staff, rude, useless. Take any other airline if you can.

8/17/2018 Lucy Priest

Not Verified | We flew from Naples to Palermo with Volotea and it was a thoroughly pleasant experience. Everything from the booking, to the smooth flight itself was easy and efficient. We had printed off our own boarding passes prior to the flight and deliberately kept our luggage within 20k. I carefully read all the paper work...

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8/12/2018 Odysseas Kanellakis

✅ Trip Verified | Athens to Genoa. The flight was on time, boarding and de-boarding were made through an air bridge, and seat comfortable. Absolutely value for money! This airline is very underestimated-people must acknowledge that when they fly with low cost airlines must be very careful with their rules, for example checking i...

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