Iberia

3
669

Aviones de Iberia


916 revisiones de Iberia

7/2/2019 D Heale

✅ Trip Verified | Madrid to Santiago de Compostela. I received an email to check in 24 hours in advance. I went to their website to check in. Just as I was about to complete the process, the website said an error occured. I could not confirm if I was checked in, or what seats I had. I experience motion sickness, so having a win...

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6/30/2019 Hendrik Scheel

✅ Trip Verified | Hamburg to Sevilla via Madrid. I thought that Iberia stood for quality, but I experienced no customer-oriented behaviour on so many levels today. Boarding was completed and we were already running late - cabin crew told us that there was a problem with the luggage - we stood there for one hour in a boarded air...

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6/25/2019 Peter Ries

✅ Trip Verified | Madrid to New York on a new A350 aircraft. The inflight crew was less than service oriented. I had to argue over drinking water and how much I am entitled to. Beside the two regular scheduled services on this 8 hour flight, the crew was not to be seen again in the cabin. They never came through the cabin to o...

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6/24/2019 A Jarsolyk

✅ Trip Verified | Los Angeles to Madrid, my flight has been cancelled 1 hour before departure. At first all passengers have been directed to check-in desk. After 8 hours of waiting, we received new tickets for the flights 28 hours later (flight by BA, which belongs to the same alliance). It was around 2 AM in the night. Accord...

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6/16/2019 Shawnda Kumro, Airbus A330-200 (332) asiento 45C

Decent seat. Considering it’s economy class seat back tilts nicely. Only issue is when the seat in front leans back, much too close & causes a chain reaction. Reaching anything at your feet is very difficult. For an 8 hour flight overall not bad.

6/12/2019 Juan Jimenez, Airbus A330-200 (332) asiento 25H

I paid for two seats u$100 dollars and they were 39AC but when de checked in we were changed to seats 25HG...WE WOULD LIKE TO RECEIVE OUR MONEY BACK...IT HAPPENS FREQUENTLY ON THIS AIRLINE.THANK YOU.

6/11/2019 Juan, Airbus A340-600 (346) v1 asiento 24J

En call center, me dijeron que mis asientos estaban a 6 posiciones del tolete y veo que estaré a 14 lugares para ir al baño, por ese motivo molestaré a los pasajeros de esos 14 lugares, además mi pedido era, porque tengo problemas fisiológicos y necesito estar cerca.

6/10/2019 E Barden

✅ Trip Verified | Madrid to Rome. My wife and I bought economy tickets entitling us to a checked bag each. We arrived at the Madrid airport 1:30 before the flight. The check-in area was pure chaos. No help. No clear instructions. Hundreds of people. Finally, we figured out that we needed to use automated machines to emit baggag...

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6/8/2019 Liz, Airbus A330-300 (333) v2 asiento 14E

This is a middle seat in last row of premium economy. Can fully recline without anyone behind you which is great. Good seats but far from restrooms. Not able to use business class restroom that is very close. Coffee, tea and water offered often. Entertainment system and headphones are great, but headphones collected by crew well...

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6/3/2019 Lía, Airbus A330-300 (333) v2 asiento 52L

Sinceramente, horrible. Es el último asiento y no se reclina. Además los asientos en turista están hechos para gente que no mide más de 150cm. Yo mido 165 y las rodillas las tenía justas. Para un vuelo tan largo, esos asientos de turista no deberían ni venderlos y mucho menos aquellos que no se reclinan. Fatal.

6/3/2019 George Sessions

✅ Trip Verified | I just wanted to say a massive thank you to A Vicente (the main man for the cabin crew) on the June 2nd 7.30 Madrid to Luton Airport flight. An error at the desk meant I didn't have a seat number and after some mixed messages from other staff he very quickly thought on his feet and came up with a plan so mysel...

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6/2/2019 Abdallah E, Airbus A340-600 (346) v2 asiento 47C

Although this emergency exit seat has great legroom, you will not manage to sleep much on a night flight. The galley is too close, its lights are kept on all night and flight attendant traffic is constant.

5/21/2019 P Neale

✅ Trip Verified | Arrival to Miami from Madrid was 30 minutes early. The originating from Palma to Madrid was 35 minutes late in leaving, which gave me 35 minutes to board the flight from Madrid to Miami. Additionally, the computers in Mallorca were down, and all information was entered by hand. Check-in lines in Mallorca were ...

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5/14/2019 Abdallah E, Airbus A330-300 (333) v2 asiento 6L

The seat is very good, but problematic if you want to go to the bathrooms, since both are right on the other side of the cabin (not very smart solution). The on board service is terrible, the flight attendants seem always to be in a hurry doing things more important than taking care of passengers.

5/11/2019 Janene Garey

✅ Trip Verified | Madrid to Los Angeles. Mobile App doesn't work, on-line check-in never works, they "bump" your seats which were paid for and confirmed 6 mo's in advance without any notice and customer service is useless. The new planes have no room in coach, they require you to put your seat up straight (take off position) du...

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5/10/2019 Adriana, Airbus A350-900 (359) asiento 30K

I liked 2-4-2 pattern.

5/8/2019 Alfonso, Airbus A320 asiento 14E

Good for legs but narrow. Included USB connection to charge

5/8/2019 Massimiliano Schuller

Not Verified | Milan to Lima via Madrid with Iberia. Punctual service, medium-recent airplane, discreet entertainment, space between seats at the height limit of about 1.85m. Main meal to be improved, breakfast ok, no snacks.

5/3/2019 N Derkin

✅ Trip Verified | Geneva to Mexico City via Madrid. Smooth flight from GVA to MAD, very good lounge at MAD. But flight to Mexico City had 2 hours delay. Food and wine on board excellent. Flight attendants very distant and uninvolved. Arrival in Mexico City chaotic. No Iberia staff to be found to help with missed connections. Fo...

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4/26/2019 Manuel Vieira

✅ Trip Verified | Porto to Madrid. This flight with Iberia wasn't much different from my past ones. Very rude cabin crew shouting to people when boarding. I was told that was mandatory to get my tax free shopping underneath the seat, which is not true and there was space above. But the best part was the fact my bag didn't make i...

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