Ukraine International

2.4
296

Aviones de Ukraine International


313 revisiones de Ukraine International

7/3/2019 S Stewart

Not Verified | Kiev to Toronto. A friend who had been visiting went through unimaginably poor customer service by Ukrainian International Airline staff at Kiev Boryspil Airport, with a mismanaged and chaotic 2-hour long wait to deposit a bag despite online check-in having been completed, and being minutes away from missing her ...

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6/19/2019 S Yanach

✅ Trip Verified | I felt scammed. I flew Toronto-Kiev, Kiev-Lviv, and on the way back I had tickets from Lviv-Kiev, Kiev-Toronto. I was in Kiev that day, so I decided to get on the aircraft in Kiev. However, they wouldn't let me board and said I had to buy another ticket because my ticket was no longer valid and had been cancel...

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6/14/2019 Khristina Maria

✅ Trip Verified | I am really disappointed by this airline. UIA is providing cheaper tickets, but be aware you may pay them much more than you would pay for 1-2 hundreds more expensive ticket for Lufthansa or British Airways (these two are amazing). You must check in online prior you arrival to the airport otherwise you will p...

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6/12/2019 Christoph Holler

✅ Trip Verified | Flight from Lviv was on time, but a dirty airplane. In Kiev, Ukraine International Airline denied me and two other persons boarding as the flight was overbooked. Staff at the gate was extremely unfriendly. They paid compensation but that's not what I wanted. They randomly picked out three persons w/o any announ...

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6/4/2019 Daniel Killam

✅ Trip Verified | Tel Aviv to Prague via Kiev. I bought this ticket even though it wasn't that much cheaper than alternatives because it had a shorter layover than the alternatives. Little did I know the ordeal I'd be subjected to. Check your ticket closely. It is not immediately clear that it only includes one small carry-on b...

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6/1/2019 Megan Denay

✅ Trip Verified | New York JFK to Kiev. Absolute worst experience I have ever had when traveling internationally. My husband and I were an hour early and coming from a connecting flight. The counter had shut down check in an hour before the flight was scheduled to leave. I talked to the manager, supervisor, and online support t...

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5/31/2019 Mark Driscoll

✅ Trip Verified | Like the flights to Bangkok was once again impressed. First flight on a 767 so no at seat entertainment, only the big screens. Seat very comfortable, good legroom. Both lunch and second (cold) meal were delicious. Once again crew although polite lacked smiles but crew worked hard, not just spending most of the...

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5/31/2019 Mark Driscoll

✅ Trip Verified | Gatwick to Bangkok via Kiev. Don't agree with having to print my boarding pass off but had no problems. First flight crew were excellent, smiley and worked hard. Legroom not great and no entertainment, pre ordered the Chicken Kiec, got that plus two other meals not that I'm complaining, had to give one away. H...

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5/28/2019 S Warten

✅ Trip Verified | Berlin to Kiev. Horrendous service, rudely nickel and dimed every single passenger, charging an extra 80€ for second carry-on items such as even purses or duty-free bags (not me because I had paid for checked luggage. The airline insisted on weighing and measuring every passenger’s bag despite being already an...

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5/28/2019 Anna Sokolova

✅ Trip Verified | Minsk to London via Kiev. Airline website seems designed to foil you. Staff are scammers and will take your money. On-line boarding pass is available on the outward journey but for the return the website “locked up” and prevented us from retrieving the passes. At the check in desk we were told we had to pay 15...

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5/25/2019 Annemarie Tarasuik

✅ Trip Verified | Lviv to Kiev. I had read the horror reviews and hence I checked with the airline on arrival to see if our baggage was acceptable. They were very helpful and told us that our ticket only included one bag so we madly combined bags and had our coat pockets full. I don't think it was necessary as no one checked th...

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5/21/2019 Oleg Andelman

✅ Trip Verified | I have been flying Ukraine International regularly between NYC and Kharkov, via Kiev. Lately, they have become a showcase of incompetence, greed and generally bad service. I can no longer recommend it. And will stop flying it myself. For example, I lost two days on one of my recent trips because they made a mi...

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5/18/2019 Roman Gelperin

✅ Trip Verified | Tel Aviv to New York via Kiev. I was lied to, threatened and scammed by the Ukrainian International staff at Kiev airport, who tried their very best to charge me 150 Euros for hand luggage they claimed was too large (this was a connecting flight, from Kiev to New York, and the luggage was the standard carry o...

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5/18/2019 Toby Thompson

✅ Trip Verified | Kiev to New York, Something has changed or maybe I got lucky before but they added some measures to make more money. I arrived 2 hours early stood in line to check in. Guy says they charge additional money so go to self check in. I go to self check-in and it says closed. I go back to the counter and they said ...

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5/17/2019 Abdallah E, Boeing 777-200ER (77X) asiento 29K

For people taller than 1.80 m this economy class is a joke. Any flights longer than 6h will make you wish that you could take off your legs. The 3-4-3 configuration doesn't make things better.

5/17/2019 Abdallah E, Boeing 777-200ER (77X) asiento 26A

The emergency exit seat was great, but it is definitely true that the economy class seats on this 3-4-3 configuration plane weren't very wide, even less so in the emergency exit seats. If you want to chose the best seat, A / K are not great options as the door has a bulge with the emergency slide inside. So you can't fully stret...

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5/16/2019 S Harkinen

✅ Trip Verified | Helsinki to Bangkok via Kiev. Beware plane type change on their long haul routes. I got a very tempting economy ticket offer from UIA on route HEL-BKK (only 150 euros one way base fare) on their B777. Shortly after booking I was offered to upgrade to business class for an extra 280 euros and I pulled the trigg...

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4/28/2019 Otto Sjöholm

Not Verified | Stockholm to Kiev with Ukraine International. I had the same experience as that of the "airline is an absolute rip-off" review. Advice - When flying with this company - make sure to enter your email address in the check-in form. If you don't, your boarding pass will not be accessible with less than 2 hours to dep...

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4/26/2019 W Karner

✅ Trip Verified | Frankfurt to New York via Kiev. Worst service I have ever encountered. Staff absolutely incompetent, disrespectful, lack of English skills - they have no clue what they are doing. Ground service was a catastrophe. Absolutely discourage you from flying with Ukraine International. I booked my flight last minute ...

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4/25/2019 Dimitri Vassilakis

✅ Trip Verified | This airline is an absolute rip - off. I had tried to check- in online (thus choosing my seat and saving time) but is was impossible even to find my reservation (probably due to the fact that I was traveling with 3 other passengers , all tickets having even booked under the same reference). At the airport coun...

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