Aeroflot

Flota


Reseñas de clientes

10/24/2019 Alan Sargeant

✅ Trip Verified | Warsaw to Moscow with Aeroflot. There were no problems at check in which was prompt and without problems. We were late taking off and landing and given slow immigration control and luggage delivery in Moscow I only just managed to catch the last Aeroexpress service to the city centre. Cabin crew spoke adequate ...

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10/23/2019 M Harkim

✅ Trip Verified | I was flying from Prague to Cairo via Moscow, the staff are professional and nice, good value for money, food was nice , cabin was clean, Aeroflot improved a lot.

10/21/2019 Christopher Lucas

✅ Trip Verified | London to Seoul via Moscow. I was delayed due to the cyclone hitting South Korea at the time of the flight. However, the service and unfriendliness of the staff have left a bitter taste. We arrived at about 19:30. There was very little information provided. They were arranging a hotel to stay for the night, bu...

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10/19/2019 Lana Shemyakina

✅ Trip Verified | Moscow to Los Angeles. The airline did not allow me to select seats for my upcoming flight, but offers an option to reserve 24 hours in advance. I was flying with a family member who was able to select their seat without a problem. When it was my turn to do the same (we did it at the same time from the same co...

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10/18/2019 L Gerlov

✅ Trip Verified | Vienna to Moscow. Terrible service on arrival to their home airport of Sheremetyevo. Theyparked the aircraft at Terminal B which is on the opposite side of the airfield from the planned arrival terminal (E). Then they’ve boarded the passengers into the bus and took on 25 minutes ride around the airstrip. Overa...

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10/10/2019 S Karentov

✅ Trip Verified | Flight from Moscow SVO to Paris CDG, approximately 3 hours long. Hassle free boarding. Very attentive cabin crew. Clean cabin. FAs kept working with passengers throughout the flight. The seats are wide and comfortable, uncomparable with pitiful masquerading of business class by other European airlines. Full sc...

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10/8/2019 M Vaston

✅ Trip Verified | New York to NurSultan return via Moscow. Review covers SVO-JFK, SU100/24Sep as this was the best of the four flights. Ground staff in all cities are surprisingly professional. Flights board well in advance of departure and airplanes, when loaded, depart. Schedules are not padded for time and flight time is acc...

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9/28/2019 S Reddy

✅ Trip Verified | Flew St Petersburg to Moscow via New Delhi. The flight was stalled for 2 hours without any announcements. Half the cabin crew failed to give any substantial reason. After 2 hours we were told to de-board as the flight is delayed for another hour because of a passenger who failed to board and his luggage was onb...

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9/23/2019 E Dargelli

✅ Trip Verified | Ho Chi Minh City to Verona via Moscow. I have been charged at the airport 200 euros for a 23 kg piece of luggage. I paid for extra pieces 400 euros total. Not happy about that, the awful personnel at Ho Chi Minh City airport wanted to charge me 200 euros for my carry on luggage because it was 2 centimers too b...

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9/19/2019 D Irving

✅ Trip Verified | Washington DC to Moscow. Very pleased with this airline. In-flight food / service / entertainment was top notch and exceeded my expectations. The aircraft was also new with generous leg room. Thanks Aeroflot!

9/18/2019 Maryna Dymovich

✅ Trip Verified | Seoul to Minsk via Moscow. I had a booking that involved two airlines and three layovers, and when I came to check in in the city of origin, it turned out I needed a visa to make the first layover. A visa I didn't have. Aeroflot (the second airline) agreed to take my luggage from the first airline so that I wo...

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9/17/2019 Boris Einem

Not Verified | Barnaul to Vienna via Moscow. It was the first routing on Aeroflot for me in many years and I was keen to see if and how their product has changed over time. I had flown the Route VIE-SVO-BAX a week before as well. All sectors were operated by Boeing 737-800 aircraft and the planes seemed to be in very good condi...

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9/13/2019 Aleksandra A. Nikiforova

✅ Trip Verified | Moscow to Nalchik. I flew abroad with many foreign companies, but I never saw that the registration of passengers and baggage was so slow (my granddaughter and I stood in line for at least 50 minutes, despite the fact that the line was not so long). For all the time in the queue there was not a single announce...

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9/12/2019 T Lemugce

✅ Trip Verified | I missed my connecting flight to Istanbul on sept 6th after a delayed flight from Los Angeles. I arrived at the boarding gate 21 minutes before departure time after a long security and passport control line but I was denied for boarding because the gate was already closed. The staff at the boarding gate was ve...

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9/10/2019 Evgeny Kapustin

✅ Trip Verified | Vladivostok to Moscow. Very pleasant surprise, one of the best flights I've recently had. Aircraft was a bit dated but very comfy with a decent legroom. Being 6'3" i didn't find it uncomfortable on 8 hours flight. The food is great, drinks selection could be better but nevertheless was OK. Toothbrush as well a...

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9/10/2019 Svetlana Zilivinskaya

✅ Trip Verified | New York to Moscow. I paid extra for seats before our trip to Moscow. My selection was 18 G and 18 F for both flights. But we received boarding passes for 23 row seats instead of 18 row. 23 is a lavatory row. I paid for service which have not been provided. I contacted Aeroflot for refund but I didn't get any ...

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9/9/2019 Marina Frey

✅ Trip Verified | Washington to Minsk via Moscow. As American citizens, you don’t need a visa to go to Belarus except if you fly to or from Russia. So we get to the airport, they tell us you can’t go. They didn’t want to help, rebook, provided no solutions. After 3 hours on the phone with the customer service, we rebooked and p...

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9/4/2019 Angelo Menezes

✅ Trip Verified | Kazan to Lisbon via Moscow. The flight departed a bit late, but the passengers were kept informed. The first leg went just fine, with a snack for a 90 min flight. Departing from Moscow, the gate was changed some three times, terminal included. And that us not nice. Also, the flight was late, despite people bein...

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9/4/2019 Angelo Menezes

✅ Trip Verified | Lisbon to Moscow. I was excited to try Aeroflot but had read some concerning reviews. This flight proved that Aeroflot offers very good service! We could choose from three options for breakfast and, trust me, it was delicious! The aircraft was just fine and the seats comfortable. The staff are nice but could ch...

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9/4/2019 Angelo Menezes

✅ Trip Verified | Another Aeroflot flight, another pleasant surprise: the check in is done early (so no need to rush and departure is in time), the service was fine (some more smiling would be grand) and we get a very good snack for a 90 min flight (chocolate included!).