S7 Airlines


Customer reviews

10/25/2019 Valentin Yurmanov

✅ Trip Verified | Paphos to Sochi via Moscow. Excellent company and the only one that I'm using for travels to Russia. Very reasonably priced tickets. They are the only company which offers perks before you reach silver status which requires at least 20 flights/20000 miles (e.g. free luggage if you have done 12 flights). On that...

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7/28/2019 B Daryna

✅ Trip Verified | Moscow to Krasnoyarsk. One of the worst customer service in Russia. An absolutely useless customer service. I was overcharged for baggage fees. I was trying to reach out to supervisor for 1-month through phone and email and the correspondence was extremely slow and absolutely useless. This company reps are ver...

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7/10/2019 M Kalisov

✅ Trip Verified | It was 2 sectors from Novosibirsk to Vladivostok and then transfer from Vladivostok to Seoul. Baggage was checked-in through to final destination, which is very comvinient. Online check-in via app with cost efficient upgrade fee> (from Vladivostok to Seoul only 53 USD). Food was good. Entertainment system incl...

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3/1/2019 Denys Martin

Not Verified | Novosibirsk to Hong Kong. This was my return sector of my trip to Russia. Aircraft was a new B737-MAX8. Flight attendant dedicated to the business cabin. Only 8 seats in the business cabin. Great for making new friends! No lie flat bed, seats very comfortable and plenty of leg room. Flight attendant was professio...

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3/1/2019 Denys Martin

Not Verified | Hong Kong to Novosibirsk. My very first trip to Russia, in the business class cabin. The aircraft was a new Boeing 737-MAX8. Service was wonderful. Flight attendant's English was basic but we understood each other very well,thanks to my elementary and enthusiastic Russian I had learnt before going to Russia ! Foo...

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12/9/2018 Andre-M Sevin

✅ Trip Verified | I would like to thank the S7 Saratov team for the support they have provided to me yesterday flight (Dec 7th) to Moscow. Due to the travel agency issue, my return flight from Saratov to Moscow was canceled by mistake. I will claim with this travel agency later. What I want to highlight is how professional were...

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11/15/2018 E Pakatov

✅ Trip Verified | Moscow Domodedovo to Dusseldorf. It was good, I can't say that it is bad, but it wasn't really nice, nice crew, good food, a select of drinks, very old aircraft, and uncomfortable seats. In fact, the price is really low!

10/8/2018 T Popov

✅ Trip Verified | AER-DME with S7 Siberia Airlines. Mobile check-in was quick and efficient. The aircraft was quite old but the seats were comfortable and had decent legroom. The chicken sandwich was tasty and sufficient for a 2 hour flight. Cabin crew were efficient, though not very friendly. Overall, a decent flight for a good...

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9/7/2018 M Carreno

✅ Trip Verified | Verona to Samarkand via Moscow. Avoid this company at all costs. My first flight was delayed more then 2 hours and I lost my connection in the process. I was diverted to TAS the following morning after a whole night spent at Moscow DME airport, and the company refused to arrange and pay for the ground transpor...

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7/23/2018 G Tersey

✅ Trip Verified | Palma de Mallorca to Moscow. Check-in was a breeze. The aircraft was new and clean. Seats were in a 2-2 layout and were comfortable. Cabin crew were polite, professional and efficient. In terms of catering, the Greek salad and the desert were fantastic. A pre-landing fresh apple-cucumber-mint juice was a fanta...

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7/5/2018 J Gascin

✅ Trip Verified | Dushanbe to Seoul via Novosibirsk. This was the most disastrous flight experience I’ve ever had with any airline. It’s actually hard to describe all the things which went wrong and the amazingly terrible service I received in just 1 review. But for me it was 42 hours of hell. Firstly, my booked flight from Dus...

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6/29/2018 J Felan

✅ Trip Verified | Gladly surprised. Travelled with them 3 times - Alicante to Moscow, Moscow to St Petersburg and St Petersburg to Alicante. All flights on time with good service and modern aircraft.

6/17/2018 SeatGuru User, Boeing 737-800 (738) seat 6F

Very uncomfortable. Little legroom, very cold, plastic fairing of the cabin was covered in ice(!) after 2 hrs flight from KRR to DME. Much worse than S7's A320.

6/17/2018 SeatGuru User, Airbus A321 (321) seat 26A

Very little legroom, you sit cramped for the entire 3.5 hrs flight (i'm 180 cm 90 kg). Striking contrast with S7 A320, which has miles of legroom in economy.

6/17/2018 SeatGuru User, Airbus A320 (320) seat 5A

Awesome seat and awesome aircraft. Miles of legroom for economy class, very comfortable (I'm 180 cm 90 kg guy). You can easily stretch your legs without touching the next row. However, you need to cross the entire aircraft to get to lavatory. A320 is the best aircraft in S7 fleet in terms of comfort.

4/25/2018 Glenn Surborg

✅ Trip Verified | Moscow to Nizhnekams. The check-in crew were friendly and professional. The boarding process was a bit unorganized because we had a delay for about 45 minutes. On board the crew welcomed us with a drink wich smelled good and fresh. The cabin was a bit old but the legroom was excellent and the seat comfortable....

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4/15/2018 V Karislov

✅ Trip Verified | Moscow to Bangkok via Novosibirsk. I bought my ticket on orbitz. It showed I had a 23kg check in luggage. But when I came to the airport the airline said I did not. It forced me to pay. The staff was rude, impolite, slow and unprofessional. Their payment system was down and could not process it. As a result th...

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1/4/2018 Igor Chernya

✅ Trip Verified | Seoul to Novosibirsk. Quite bad experience. The tickets are too overpriced according to what you get. Check in at Incheon airport was terrible. Only 2 counters were available for this flight, I had to wait for more than 1 hour and a half to just check-in. When I was done with check-in, there were only 30 minut...

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11/24/2017 K Petrov

✅ Trip Verified | I visited my relatives in Mineralnye Vody flying from Moscow Domodedovo with my mother and flew with S7. I liked it a lot, food was good, I got two chicken sandwiches which were fresh and tasty. I want to add that S7 have the most beautiful planes I’ve ever seen, the green color makes you feel positive from th...

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11/21/2017 Nina Sukhoroslova

✅ Trip Verified | Moscow to Mineralnye Vody. It was the first time that I bought simple economy class without any luggage. Previous experience with Russian low-costs was far from successful, but before that I used S7 services a lot, so that made me choose that option. Also regarding the fact, that tickets were the cheapest ones...

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