Air Nostrum

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Kundenbewertungen

10/23/2019 Alejandro Deobel

Not Verified | Disappointed with Air Nostrum. Air Nostrum said that due to a change of aircraft, the CRJ 1000 instead of the ATR 72 was not fit to land at San Sebastian airport for technical reasons. How come a bigger aircraft like the A319 of Vueling can land in such airport? They diverted us to Pamplona. The flight was delaye...

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9/12/2019 Alain Chirot, Bombardier CRJ1000 sitz 18D

An "extra legroom" seat in an exit row - comfortable leg room, and reasonably comfortable seat. Friendly, efficient staff. On-board intra-net provided some limited entertainment. Although this is a small plane, I found it more pleasant and comfortable with its 2-2 seat configuration than larger single-aisle planes.

6/11/2019 S Heale

✅ Trip Verified | Casablanca to Madrid. The Check in for the flight was handled by Royal air Maroc staff, who were 20 mins late in opening check in due to an issue with a previous flight. It was a friday afternoon and only half of the immigration counters were open which resulted in an hour long wait to clear immigration. I wan...

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12/8/2018 S Derlin

✅ Trip Verified | I booked a return ticket with Air Nostrum and found out that I could travel a day earlier. When I tried to change the ticket the price quoted was twice the price of the ticket I had paid before. I decided to book one sector with another airline and wanted to cancel that sector. The price to not show up for a f...

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10/22/2018 A Martlew

✅ Trip Verified | Madrid to Granada. Excellent. Efficient and attentive cabin crew. Arrived and left on time. New aircraft and comfortable seats. Straightforward boarding and disembarking. Highly recommended.

8/15/2018 C Barton

✅ Trip Verified | This flight was reserved weeks ahead of travel and was part of a journey to enable me to travel to London with a connection in Madrid. Firstly the website would not let me check-in online (although I had chosen my seat on the same website) when I reached the airport it transpired that my seat had been changed....

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8/13/2018 jose maria, Bombardier CRJ1000 sitz 12D

Buen avión. Esmerado servicio y amabilidad del personal. Asiento cómodo y buen vuelo. Excelente puntualidad. Vuelo de Escala en Mallorca y de nuevo el mismo avión hasta Santiago (hay que bajar ir a la terminal y volver). Todo perfecto. Es la segunda vez que hago este mismo trayecto.

8/13/2018 jose maria, Bombardier CRJ1000 sitz 12D

Buen avión. Esmerado servicio y amabilidad del personal. Asiento cómodo y buen vuelo. Excelente puntualidad. Vuelo de Escala en Mallorca y de nuevo el mismo avión hasta Santiago (hay que bajar ir a la terminal y volver). Todo perfecto. Es la segunda vez que hago este mismo trayecto.

7/1/2018 B Lanielli

✅ Trip Verified | Bologna to Madrid. The service of the leaves much to be desired, from the attention at the time of check-in to the punctuality that does not exist. One hour delay on the outward journey and two and a half hours on this return trip, of which an hour and a half were inside the cabin without any attention or expl...

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1/29/2018 M Cristea

✅ Trip Verified | Flew Air Nostrum from Madrid T4 to Ibiza. Nice short flight on a sunny afternoon. Fast drop-off baggage, a gentle Iberia staff member helped us to print boarding-passes, half-hour late boarding (walked to the plane). Comfortable seats, very kind cabin crew. Flight itself was great, splendid manned by a Lady-cap...

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1/19/2018 E Sammani

✅ Trip Verified | Gatwick to Malaga via Madrid. I was flying in business class with Iberia from Gatwick to Madrid and with Air Nostrum from Madrid to Malaga. The first flight landed in Madrid with a delay and my connection to Malaga was a bit strict of time also because the first flight landed on a gate far from the boarding ne...

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12/14/2017 D Matado

✅ Trip Verified | Madrid to Lisbon. I feel very happy about my experience with Air Nostrum. The flight was cheap, ground service was fast and helpful. The pilot and the crew were very kind. The seat was comfortable and the choice and quality of food and drinks was good and convenient.

12/11/2017 Christian Peguero, Bombardier CRJ200 sitz 7D

Good for a short time ( 1 hour), the legroom is sufficient for a man with 1.88 m tall. The seat width short for me ( 104 kg). The seat don't recline and the only entertainment is the music before the take off. I have a drink during the plane. And the service was excellent.

11/21/2017 Angelo Menezes

✅ Trip Verified | Porto to Madrid. A small aircraft and we were asked to check-in our hand luggage or to leave it by the aircraft and pick it up upon arrival. I find this irritating, as I had one piece of luggage, within the rules. Other people didn't. Those should be asked to do this. Besides this, staff were nice. Seating was...

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11/18/2017 P Bowman

✅ Trip Verified | Alicante to Madrid. Uncoordinated ground staff who left 2 wheelchair users waiting without communication for over 30 minutes in a communal area. Check-in was laborious with one staff member conducting personal conversation rather than processing her passengers. Boarding was slow, very slow indeed! Two wheelcha...

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8/13/2017 S Nelson

✅ Verified Review | IB8483 from Menorca to Palma operated by Air Nostrum. Boarding was on time and fast. The crew were friendly and their English was excellent. Apart from Spanish and English, there even was a shortened announcement in Catalan after boarding which I found very original. This was the first time this happened to m...

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8/9/2017 S Norris

✅ Verified Review | IB8496 from Palma to Menorca, operated by Air Nostrum. Boarding started with a significant delay of two hours but the ground crew were very conscious of that fact and tried to speed up the boarding process as good as possible. At boarding, the aircraft was baking hot. This bettered only a little during the f...

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8/23/2016 Oscar Dunstone

I flew from Madrid to Marseilles with Air Nostrum, everything was what I expect from flying on a short flight. I flew on a brand new CRJ1000. I liked the size of the plane, to the bigger A319. (operated by Air Nostrum's owner, Iberia). I also found the seats more comfortable than Iberia, more legroom and 2 by 2 layout rather tha...

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5/27/2016 Mauricio Libersohn

Flew Air Nostrum from Melilla to Madrid. Was a business flexible ticket. Quality / price excellent. Ground service in Melilla is nothing special for business flyers. Just a different row for check-in. The seat comfort for a short flight (less than 2 hours) was OK even though for a business class you could expect more. Breakfast ...

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5/22/2016 S Rasmussen

✅ Verified Review | Our direct SAS flight (to be operated by Cimber) from Vilnius to Copenhagen had been cancelled, so SAS re-routed us through Stockholm. The airlines between Vilnius and Stockholm turned out to be Air Nostrum. Seat pitch was the same as with SAS. Cabin staff did not speak any Scandinavian language nor Lithuani...

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